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Hi I've seen your nixon items and they look good and relatively cheap however I'm not sure how reliable this is and if the quality is truly authentic Please email me if it is truly authentic and that I can return the item if it's not. Thank you for your message. Please be assured that all our merchandise is 100% authentic, original and brand new. Selling replicas is a federal crime and we do not engage in illegal activities. Please visit the link below for more details: http://www.discountshop.com/authenticity-guarantee Also, as per our Returns policy, the item can be returned within 30 days of delivery for a refund or exchange, provided it is in original condition (with box and accessories). Kindly note that buyers are responsible for shipping charges incurred in returning the item. Please feel free to contact us again in case you have any further queries. We look forward to your purchase. Regards, - Rob 27 Nov 2014
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hi can you please confirm that the marc Jacob watches are brand new genuine and can be shipped to Australia by airfreight? what s the cost of the freight and insurance, thanks. Thanks for your interest. Please find below our responses - 1. All our merchandise is 100% authentic, original and brand new. Selling replicas is a federal crime and we do not engage in illegal activities. Please visit the link below for more details: http://www.discountshop.com/authenticity-guarantee 2. Yes, we ship to Australia. 3. We offer 2 shipping options: Standard Shipping is free and can take 8-15 business days for delivery. It includes insurance. Express Shipping costs $25 and delivery can take 4-5 business days. Hope this clarifies and we look forward to your purchase. Regards, - Rob 27 Nov 2014
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This is the real email Welcome to Discount Shop! Please specify your query so that we can assist you further. Regards, Liz 24 Nov 2014
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I just received a Mont Blanc Meisterstuck as a retirement gift. The pen has a medium nib and I prefer your BB nib. The pen in new and completely unused. Can I return it and have the BB nib fitted? Thanks Bill Thank you for your message. Please note that we carry Mont Blanc Fountain pens with only types F (Fine) and M (Medium) nib. If you do not wish to keep the product, you can return it to us within 30 days of purchase date. Kindly provide us more details (buyer name, shipping address, Model etc) so that we may assist you further. Regards, Liz 22 Nov 2014
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Hello, u didn't plan to bring new model of Nixon watches? Cause all the model do u have is old stock. Hope u can bring all the new model. Thanks We advise you to check back again in 1-2 months, as we keep adding new models to our vast collection. Regards, Liz 18 Nov 2014
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are your luminox authentic? and does it come with manufacturers warranty? Thank you for showing interest in our product. All our merchandise is 100% authentic and brand new. Selling replicas is a federal crime and we do not engage in illegal activities. Please visit the link for more details: http://www.discountshop.com/authenticity-guarantee . Also, you can refer to feedback from our satisfied customers here: http://www.discountshop.com/customer-comments . In addition, you can check out video reviews of some of our products here - https://www.youtube.com/user/CountShop . Please be advised that we do not offer Luminox warranty card since we do not receive any from our supplier. We only offer our 1-year seller's warranty; if anything goes wrong with the watch due to manufacturing defect, you can send it back to us for servicing. We will service the watch and send it back to you free of charge. Please visit the link for more information on our warranty policy : http://www.discountshop.com/warranty . We are looking forward to your purchase. If you have any questions, please do not hesitate to contact us. Regards, Andrew 18 Nov 2014
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Message Hello I wanted to know if all the watches are authentic as they are cheaper than anywhere else? thank you. Do they come with a warranty etc? Thank you for showing interest in our website. All our merchandise is 100% authentic and brand new. Selling replicas is a federal crime and we do not engage in illegal activities. Please visit the link for more details: http://www.discountshop.com/authenticity-guarantee . Also, you can refer to feedback from our satisfied customers here: http://www.discountshop.com/customer-comments . In addition, you can check out video reviews of some of our products here - https://www.youtube.com/user/CountShop . Our prices are cheap since we buy excess stock from authorized dealers, wholesalers and distributors in bulk, at volume discounts. The resulting cost savings are then passed on to customers in the form of low prices. Every watch sold on our website is covered by our 1-year seller's warranty, wherein you can send the watch to us for servicing if there is a problem in the first year. Also, a manufacturer warranty document is provided for most of our products. Please access the link for more information on Warranty- http://www.discountshop.com/warranty . We are looking forward to your purchase. If you have any other questions, please do not hesitate to contact us again. Regards, Andrew 17 Nov 2014
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Maybe you have a Michael Kors watch mk6065? orna Thanks for your interest in Michael Kors model MK6065. Unfortunately, this model is not part of our inventory at the moment. However, we advise you to check back again in 1-2 months, as we keep adding new models to our vast collection. Regards, - Rob 16 Nov 2014
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Hi does the diesel watch dz7125 come in the presentation box? Thanks for your interest. Please be assured that all our products are shipped with the original manufacturer's box/case, packaging and manuals. Kindly have a look at a video review by us for Diesel DZ7125 - https://www.youtube.com/watch?v=0vMDLsHuRDg Please notice the authentic packaging box shown in the video. Hope this clarifies. Regards, - Rob 16 Nov 2014
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Do you guys still carry luminox watches? I couldn't find any on your site. I'm looking for the Luminox ANU 4221 Thanks for your interest. For Luminox watches, kindly visit our ebay store link - http://stores.ebay.com/DiscountShop-dotcom/Luminox-/_i.html?_fsub=294621819&_sid=896495459&_trksid=p4634.c0.m322 You may also purchase Luminox model 4221 directly from the link below - http://www.ebay.com/itm/Luminox-ANU-4221-Watch-/371133460493?pt=Wristwatches&hash=item566947300d We look forward to your purchase. Regards, - Rob 16 Nov 2014
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SNZH57K1 can you do any better on the ebay price? Thanks for your interest. Please note that the price listed on ebay is not negotiable. Regards, Liz 14 Nov 2014
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Hi Store, I would like to know how many years of guarantee for Citizen Men's Eco-Drive Watch - AP4030-57E. Thank you. Thank you for your interest in Citizen AP4030-57E. This watch comes with a 2-year manufacturer warranty, and we also offer our own 1-year seller's warranty wherein you can send the watch to us for repair if there is a manufacturing defect during the first year. Looking forward to receiving your order. Please do not hesitate to contact us in case of any further queries. Regards, Liz 14 Nov 2014
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Hi, I have just attempted to register my watch (Seiko SKX779K1) for a warranty repair. The website then states that the warranty needs to be registered within 60 days after purchase but this has not been done. Could you please let me know what action I need to take to arrange the repair? The watch is still within the 1 year warranty period. Regards, Tom Thank you for writing to us Please note that our website will not accept warranty registration after the 60-day period. However, your order details have been registered on our system and hence, your item is already covered under our 1-year warranty. Kindly register your warranty service request using your order number (203-9016825-0070757): www.discountshop.com/warranty (click on 'Warranty Service' tab) After you open a service request, it will be reviewed and, once the service is authorized, you will receive an email with instructions on how to send the watch for service. The watch will then be repaired and returned as per the terms of the warranty. If you need further clarification, please do not hesitate to contact us. Regards, Andrew 13 Nov 2014
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I just bought DKNY Thank you for your message. Could you please tell us shipping address, item name/model number, the buyer name and what channel you bought the watch from, so we can locate your order details and assist you further. Regards, -Maya 12 Nov 2014
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i sent an email earlier. I'm sorry. I entered the wrong order number. The warranty has been activated. Thank you :) Thank you for your message. We look forward to serving you in the future. Regards, -Maya 11 Nov 2014
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Hi, do you have GW3000BB-1A in stock? Thank you for your interest in GW3000BB-1A. We regret to inform you that this item is still out of stock. However, we can notify you once the item becomes available. Please visit the link below and click on 'Notify Me' (red envelope next to the product image), enter your email id and you will then be notified when the model is back in stock. http://www.discountshop.com/Casio-G-Shock-GW3000BB-1A Regards, Liz 07 Nov 2014
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Envian two watches on the same box? Can declare the value of $ 100? Shipping to Brazil? Welcome Back! Yes, we can combine 2 watches in one shipment (2 watch boxes in one parcel) and ship to Brazil. Unfortunately, we cannot declare a lower value since we have had many problems with shipments to Brazil in the past. Full value will be declared in the shipping label with the item marked as Chronological Instrument. Also, since non-US buyers are responsible for all customs duties/taxes in their country, you will need to pay whatever is applicable as per the trade laws. Regards, Liz 07 Nov 2014
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If I buy a MontBlanc, LeGrand, rollerball from you will it be a brand new, genuine, full American size ,version? Thanks for your interest. All our merchandise is 100% authentic and brand new. Selling replicas is a federal crime and we do not engage in illegal activities. Please visit the link below for more details: http://www.discountshop.com/authenticity-guarantee This model is available in Medium nib size and you will receive the original version as shown below: http://www.montblanc.com/en-us/shop/writing-instruments/meisterstck/black-resin-platinum/platinum-line-legrand-rollerball-07571.aspx Do let us know in case you have any further queries. Regards, Liz 04 Nov 2014
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Hi I have already tried to contact you through Amazon but thought a direct email might be easier. I purchased a Fossil watch from you for my sons 18th birthday on 21st April through Amazon ID 026-0837685-0741101: He loves the watch but unfortunately the strap has broken and he has lost the leather loop that secures the strap. Do you sell replacement straps / loops so I can get it fixed for him? Regards Mark Frampton Thanks for your message. Sorry, we do not sell loops/replacement straps. Kindly contact your nearest Fossil Service center. Regards, - Jennifer 02 Nov 2014
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Hello, can you please confirm price, availability and commercial&delivery conditions for: H38455751 - Hamilton Automatic Intra-Matic Silver Dial, black leather, 38mm? Thank you, Best regards, Thanks for your interest in Hamilton H38455751. Unfortunately, this model is not part of our inventory at the moment. However, we advise you to check back again in 1-2 months, as we keep adding new models to our vast collection. Alternatively, we recommend you to look at a similar model H38455151 that is currently available for $599: http://www.discountshop.com/Hamilton-Intra-Matic-H38455151 We offer 2 shipping options: Standard Shipping is free and can take 8-15 business days for delivery. Express Shipping costs $25 and delivery can take 4-5 business days. Please do not hesitate to contact us in case of any further queries. Regards, Liz 01 Nov 2014
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I bought a Seiko Premier SNP019P1 from ebay on October 17. And the clock was glad to October 28. But today, I felt spiral. Because the clock did not change the date of 29 days. This watch seems to be failing in my opinion. Throw me a replacement with a new product or want me to fix it.I need to do if I want a positive reply in a short time Sorry to hear about the problem. Please confirm that you are following the instructions as per the manual. You may refer to this link (Page 7), for instructions on how to set the calendar: http://www.seikowatches.com/support/ib/pdf/SEIKO_7D56c.pdf If you believe the watch is defective, you can return it for a refund or exchange. You can open a return request here - www.discountshop.com/return Regards, Liz 29 Oct 2014
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Hello! I want to buy two watches(price 200-300$ for each). I live in Kazakhstan. Can you send me watches in Kazakhstan? Is this shipping free? How much EXPRESS SHIPPING WORLDWIDE? How long will be delivery? Thanks for your interest. Yes, we ship to Kazakhstan. We offer 2 shipping options: Standard Shipping is free and can take 8-15 business days for delivery. Express Shipping costs $25 and delivery can take 4-5 business days. Regards, Liz 28 Oct 2014
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Hello there,I just received the watch that I bought from you guys through Lazada Malaysia.. Luminox Atacama 1941 chronograph alarm... so can you guys guide me how to register the warranty? Thanks! Thank you for your message. Kindly use your Lazada Order number (305729876-1942) and email address (ilman5619@gmail.com) to bring up the order details, and proceed to register the warranty here: www.discountshop.com/warranty Please note that the warranty is to be registered within 60 days of purchase. Do contact us if you are facing any issues while registering the warranty. We look forward to serving you in the future. Regards, Liz 28 Oct 2014
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Hi. Dont you sell luminox watch anymore? Im interested to buy luminox. Thanks for your interest. For Luminox watches, kindly visit our ebay store link - http://stores.ebay.com/DiscountShop-dotcom/Luminox-/_i.html?_fsub=294621819&_sid=896495459&_trksid=p4634.c0.m322 Regards, - Rob 27 Oct 2014
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Hej. När får ni in AR2457 i lager igen? Vad kostar frakten till Sverige? Tack på förhand. MVH, Robban We can notify you once AR2457 becomes available. Please visit the link below and click on 'Notify Me' (red envelope next to the product image), enter your email id and you will then be notified when the model is back in stock. http://www.discountshop.com/Armani-Sportivo-AR2457 We offer 2 shipping options: Standard Shipping is free and can take 8-15 business days for delivery. Express Shipping costs $25 and delivery can take 4-5 business days. Vi kan meddela dig när AR2457 blir tillgänglig.   Gå in på länken nedan och klicka på "Meddela mig" (rött kuvert bredvid produkten avbildar), skriv in din e-id och du kommer då att meddelas när modellen är tillbaka i lager. http://www.discountshop.com/Armani-Sportivo-AR2457 Vi erbjuder 2 leveransalternativ: Standard Shipping är gratis och kan ta 8-15 arbetsdagar för leverans. Express Frakt kostar $ 25 och leverans kan ta 4-5 arbetsdagar. Regards, Liz 26 Oct 2014
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just wondering when the tw steel ceo canteen CE1021 will be back in stock? Thank you for your interest in TW Steel CE1021. We can notify you once the item becomes available. Please visit the link below and click on 'Notify Me' (red envelope next to the product image), enter your email id and you will then be notified when the model is back in stock. http://www.discountshop.com/TW-Steel-CEO-Canteen-TWS-CE1021 Regards, Liz 25 Oct 2014
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Vocês enviam para o Brasil Como? Grato Sim, nós enviamos para o Brasil. Regards, Liz 25 Oct 2014
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Hi, I am wanting to confirm your watches (Nixon Private A276624 is !00% authentic??? Thank you for your interest. All our merchandise is 100% authentic and brand new. Selling replicas is a federal crime and we do not engage in illegal activities. Please visit the link below for more details: http://www.discountshop.com/authenticity-guarantee Also, you can refer to feedback from our satisfied customers here:http://www.discountshop.com/customer-comments In addition, you can check out video reviews of some of our products here - https://www.youtube.com/user/CountShop Looking forward to receiving your order. Please do not hesitate to contact us in case of any further queries. Regards, -Maya 13 Oct 2014
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Just want to thank you for sending out my new marc jacobs watch. It is absolutely beautiful and arrived here so quickly! Thanks again! I was worried that it might be fake, but it definitely isnt from what i can see :) Thank you for your message. We are glad to know that you are satisfied with your purchase. Please note, all our merchandise is 100% authentic and brand new. Selling replicas is a federal crime and we do not engage in illegal activities. Please visit the link below for more details: http://www.discountshop.com/authenticity-guarantee Also, you can refer to feedback from our satisfied customers here: http://www.discountshop.com/customer-comments Looking forward to serving you again. Regards, -Maya 10 Oct 2014
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any luck on getting the dark knight watch in by diesel Thank you for your message. Please confirm the model number of the watch you are interested in so that we could assist you better. Alternatively, if you are interested in the Diesel model DZWB0001, kindly note that this model has currently stocked out from our inventory. However, we can notify you once the item becomes available. Please visit the link below and click on 'Notify Me' (red envelop next to the product image), enter your email id and you will then be notified when the model is back in stock - http://www.discountshop.com/Diesel-Batman-DZWB0001 Regards, - Rob 10 Oct 2014
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I am interested in buying a tw steel ceo canteen 1051 watch but noticed the US dollar price is $319 & the UK pound is £300-when you convert $319 into pounds is is only around £200 can you explain the difference or is that the price for UK only? Regards, Jeffrey Relph Thanks for your interest. The reason for the higher prices in euros is because those prices are INCLUSIVE of import duties/taxes applicable in the UK. If you instead purchase in US dollars and have the item shipped to the UK, then we would not be responsible for any duties/taxes that would apply in the UK. Regards, - Sara 06 Oct 2014
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Hamilton H70615133 is international warranty? Thank you for your message. Please note that we will provide the Hamilton 2-year manufacturer warranty card for H70615133. However, we are not authorized agents. We are discount retailers. This means that your local retail service center reserves the right to refuse service even if you have the original warranty card. Often they will provide service if you say the item was received as a gift and you don't know where it was purchased. In any case, we offer our own 1-year seller's warranty wherein you can send the watch to us for repair if there is a manufacturing defect in the first year. You may verify the details from the link below - http://www.discountshop.com/Hamilton-Khaki-Field-Officer-Auto-H70615133 We look forward to your purchase. Regards, - Rob 04 Oct 2014
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friends,why no new revenue watch,when there will be dz4216? Thank you for your message. Unfortunately, Diesel model DZ4216 has stocked out from our inventory at his point in time. However, we can alert you once the item becomes available. Please visit the link below and click on 'Notify Me' (red envelope next to the product image), enter your email id and you will then be notified when the model is back in stock - http://www.discountshop.com/Diesel-Chronograph-DZ4216 Alternatively, we recommend you to look at a similar product, which are currently available - http://www.discountshop.com/fuzzysearch/results/DZ4216 We apologize for any inconveniences caused. Regards, - Rob 02 Oct 2014
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????????????,? ???? ???????? ? ??? ???? seiko snzj11k1,?? ? ???? ?? ???????? ??????!??? ????????? Thanks for your interest. All our merchandise is 100% authentic and brand new. Selling replicas is a federal crime and we do not engage in illegal activities. Please visit the link below for more details: http://www.discountshop.com/authenticity-guarantee We ship worldwide and can ship to Russia. The Seiko SNZJ11K1 is currently in-stock. If you would like to order you may find it at the following link: http://www.discountshop.com/Seiko-5-Sports-SNZJ11K1 If you have any further questions please do not hesitate to contact us. Regards, - Sara 02 Oct 2014
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Hi Tell me please when Luminox 1879.BO will be available? Thanks Regards Thanks for your interest in Luminox 1879BO; we generally restock our inventory every 4-6 weeks. Kindly check back with us by then. Also, please be informed that we are currently not taking orders through our website, for Luminox models. Once the stock is available, you can order through eBay but the item will be delivered from an overseas location. eBay link: http://stores.ebay.com/DiscountShop-dotcom/Luminox-/_i.html?_fsub=294621819&_sid=896495459&_trksid=p4634.c0.m322 Regards, Liz 27 Sep 2014
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Hello, why my parcel sent from Hong Kong and not from the USA? Thank you. Thank you for your purchase. Please note that we are an American company (headquartered in Stamford CT) with global operations. As stated in our shop profile -- "We have warehousing in 4 global locations -- US, UK, Hong Kong, Japan -- from where we serve customers in over 40 countries. Your item will be shipped from the warehouse that is closest to your location. In the event that the item is not in stock at that warehouse, we will express ship from an overseas warehouse to make sure you receive the item in a timely manner." Regards, - Rob 26 Sep 2014
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I'm interested in purchasing a few watches from you, but only if they are the made in Japan versions which are stamped with "Made In Japan" in the body. http://www.discountshop.com/Seiko-Divers-SRP313K1 & http://www.discountshop.com/Seiko-Divers-SRP313K2 Can you confirm if they are the asian market versions with the made in japan stamp engraved in bezel or they are the american version with no engraving. Thank You Felix Thanks for your interest. Please be advised that Seiko Models ending in K1/K2/P1/P2 are manufactured outside Japan and will not have the "Made in Japan" stamp on the body or bezel of the watch. Please do not hesitate to contact us in case of any further queries. Regards, Brenda 25 Sep 2014
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Hello, I have a quaestion about the tw steel watch tw821 . There are two versions of this watch. The watch that is on the internet site , is that what you can deliver. And what,s the price because i live in holland, i want to know what i have to pay for this watch. thanks marc Thank you for your interest. Please note that the TW-Steel model TW821 costs US$ 210 on our main website. However, we offer a Currency Change option which provides pricing that includes the applicable duties/taxes in your local currency. If you pay in Euros by selecting Ireland, you will not be responsible for any duties/taxes that may apply in the Euro zone (including Holland). You may change the country option on the website (top left corner of the home page) to Ireland, and then place your order in Holland currency (EUR). By doing so, you will pay a total cost which comprises of Item cost + All applicable duties/taxes. Otherwise, please find a link below that provides with the same - http://ie.discountshop.com/TW-Steel-Canteen-TW821 Do let us know in case you require any further clarification. Regards, - Rob 24 Sep 2014
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Hello, Earlier I emailed about not receiving my order, despite the tracking indicating it was delivered. The package has since been delivered, very securely wrapped in bubble wrap and sealed in a black plastic mailing bag, so I am all set. Thank you! We are glad the item has been received to your satisfaction. Regards, - Jo 24 Sep 2014
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Hamilton Khaki Pilot (black 46mm), does this watch have flat or curved glass? Thank you for your interest. Please note that Hamilton Khaki Pilot Black 46mm (model no. H64785835) comes with a flat glass case. You can see detailed information and pictures of the item (including a 360 degree view) here - http://www.discountshop.com/Hamilton-Khaki-Pilot-46mm-H64785835 Regards, - Rob 19 Sep 2014
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Hello, I've tried to pay through my Visa credit card, apparently its not working. I did try to call my bank and they told me there were no problem at all. Is there any other way for you to assist me on this purchase. I do not prefer to use PayPal. Look forward your immediate respond. Thank you. Regards, Farish Thanks for your interest. Please let us know the item you are interested in. Also, please confirm that your Credit Card is valid for overseas online purchases. Sometimes credit card companies will restrict the use of overseas purchases until it is requested from the card holder. Alternatively, you can make the payment for the orders using Amazon Payments or credit cards - MasterCard, American Express and Discover. If you still continue to have issues, do let us know the error message you are getting while trying to make a purchase. Please do not hesitate to contact us in case of any further queries. Regards, -Maya 19 Sep 2014
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I want to activate my warranty Thank you for your message. Kindly use your order details and the email address used at the time of purchase to locate the order and register the warranty here: www.discountshop.com/warranty Please note that the warranty is to be registered within 60 days of purchase. If you need further clarification, please do not hesitate to contact us. Regards, -Maya 18 Sep 2014
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Activate warranty service Thank you for your message. Kindly use your order details and the email address which was used during the time of purchase, to locate the order and register the warranty here - http://www.discountshop.com/warranty Regards, - Rob 18 Sep 2014
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Can the watch get to me no later than Thursday please ? It is a gift for my father's 60th birthday . Thank you so much Thank you for your purchase. Sorry, we are unable to guarantee the delivery by September 18th. Express Shipping can take 4-5 business days. We will ship the item within 2 business days and send you a tracking number after the item has been shipped. Regards, -Maya 16 Sep 2014
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Hello. I am interested in the HAMILTON JAZZMASTER LORD HAMILTON H32816131. If you can accept $800 I will buy and pay via PayPal. Thanks. Thank you for your interest. We regret to inform you that our prices are not negotiable. We already are offering our merchandise at highly discounted rates, that also include free worldwide shipping. Regards, -Maya 16 Sep 2014
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Could you give me a time frame for when you will have the Baby G BGA-110 watch back in stock. Thanks! Linda Thank you for your message. Unfortunately, Casio Baby G model BGA-110 has stocked our from our inventory at this point in time. We can alert you once the item becomes available. Please visit the link below and click on 'Notify Me' (red envelope next to the product image), enter your email id and you will then be notified when the model is back in stock. http://www.discountshop.com/Casio-Baby-G-BGA-110-1B2 Regards, - Rob 16 Sep 2014
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Hi Please send my order #407988 via EMS If needed i can pay for shipping cost Thanks Regards Thank you for your purchase. You request have been noted. Regards, -Maya 14 Sep 2014
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Looking to purchase the Luminox Mariner 6252 Watch but need extra links for the bracelet. Can you supply & if so how much? Thanks for your interest. For Luminox watches, please visit our ebay store link: http://stores.ebay.com/DiscountShop-dotcom/Luminox-/_i.html?_fsub=294621819&_sid=896495459&_trksid=p4634.c0.m322 And, please note that we do not sell extra links separately. Regards, Liz 13 Sep 2014
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Hello,you send your watch in Russia? If Yes then how much is the shipping? Thank you. Thank you for your interest. Yes, we ship to Russia. We offer 2 shipping options: Standard Shipping is free and can take 8-15 business days for delivery.Express Shipping costs $25 and delivery can take 4-5 business days. Looking forward to receiving your order. Please do not hesitate to contact us in case of any further queries. Regards, -Maya 12 Sep 2014
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HI, JUST NEED TO KNOW WHICH COUNTRIES WORLDWIDE YOU SHIP TO? DO YOU SHIP TO ALL COUNTRIES WORLDWIDE? OR ARE THERE ANY COUNTRIES YOU DON'T SHIP TO? BEST REGARDS ABID Thank you for your interest. Please note that we deliver worldwide. However, kindly specify the country you would like us to ship so that we can help and assist you accordingly. Please visit the link below for more details - http://www.discountshop.com/FAQ Regards, - Rob 10 Sep 2014
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Hi again, order number 407901 please put it in black bubble bag and mark as gift. Do not send it as package due to my customs fee. TY. Thank you for your purchase. We have made a note of your shipping instructions and shall carry out your request accordingly. Regards, - Sara 10 Sep 2014
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I would like to buy an orginal diesel chronograph watch with discount price. Im interested to purchase model # DZ7256 . im staying in Malaysia. Can you help with my request and how will be mode of payment. What will be the best price to buy it. Pls help Thank you for your interest. Unfortunately, the model DZ7256 is currently out of stock.However, we can notify you once the item becomes available. You may visit the Item link below and click on 'Notify Me' (red envelop next to the product image), enter your email id and you will then be notified when the model is back in stock. http://www.discountshop.com/Diesel-Little-Daddy-DZ7256 Alternatively, we recommend you to look at other Diesel models that are currently available http://www.discountshop.com/fuzzysearch/results/diesel We accept payments by PayPal, Amazon Payments or credit cards - Visa, MasterCard, American Express and Discover. We regret to inform you that our prices are not negotiable. Kindly note, that we already offer our merchandise at highly discounted rates, that also include free worldwide shipping. If you need further clarification, please do not hesitate to contact us. Regards, -Maya 09 Sep 2014
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id 306066 it says warranty must be register 60 days after purchase. When I bought it from you I never received any information regarding that. Now my watch is suppose to be waterproof and some humidity went in ( after it was raining outside). Now its always foggy. What can you do for me. Hugo Sorry to hear about the problem. Please note that your order details have already been registered on our system and hence, your item is already covered under our 1-year warranty. We have no control on manufacturing quality however, we can service the watch. Please note that service is free of charge ONLY if there is a manufacturing defect. Problems involving condensation usually occur when the crown has not been locked in place properly by the user. If the technician determines that serious damage has been caused to the watch due to improper handling of the crown, then there will be a service charge and we would provide a quote before undertaking repair. Please register under the warranty service tab. Kindly use your Order ID with the hyphens in the proper places and the email address used at the time of purchase, to locate the order and register the warranty service request here- www.discountshop.com/warranty. If you need further clarification, please do not hesitate to contact us. Regards, -Maya 08 Sep 2014
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http://www.discountshop.com/Armani-Retro-AR1721?gclid=CJy886Xa0MACFc1i7AodjWcAbw#close Hi, I just wanted to know whether this shop is newor refurbished? Thank you for your interest. Please note all our merchandise is 100% authentic and brand new.Selling replicas is a federal crime and we do not engage in illegal activities. Products are shipped with the original manufacturer's box/case, packaging, and manuals. Please visit the link below for more details: http://www.discountshop.com/authenticity-guarantee In addition, you can check out video reviews of some of our products here - https://www.youtube.com/user/CountShop Please do not hesitate to contact us in case of any further queries. Looking forward to receiving your order. Regards, -Maya 07 Sep 2014
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Hi, i bough your watch from lazada.com.my. So how to register for warranty? Thank you. Thank you for your purchase. Kindly use your order details with the hyphens in the proper places and an email address used at the time of purchase to locate the order, and register the warranty here: www.discountshop.com/warranty Please note that the warranty is to be registered within 60 days of purchase. If you need further clarification, please do not hesitate to contact us. Regards, -Maya 04 Sep 2014
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Hy, I want to buy Casio G-Shock GA200RG-1A , how I can get the 5% discount from the Photo contest? :) Best regards, Andrei Samsudean We've sent you the discounted invoice via PayPal. Once the payment is received, the order will be processed. We look forward to serving you again. Regards, -Maya 04 Sep 2014
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LUMINOX STEEL COLORMARK CHRONO 3182 this watch still available ? express shipping costs 25$ right ? which carrier that you usually ship ? thank so much. Thank you for your interest. Yes, we have Luminox Steel Colormark Chrono 3182 , currently in stock. Express Shipping costs $25 and delivery can take 4-5 business days. The item will be sent by registered airmail, via an appropriate carrier (EMS/USPS/UPS/DHL), depending on the warehouse it is shipped from. Looking forward to receiving your order. Regards, -Maya 02 Sep 2014
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Hi I am looking at purchasing a diesel watch for my partner for Christmas but I would like to purchase it now rather than leave it until nearer Christmas. If I purchase now what sort of returns/refund policy would you offer if any ? Thank you Thanks for your interest. Merchandise can be returned within 30 days of delivery for a refund or exchange, provided it is in original condition(with box and accessories). For further information you may refer to our return instructions on our website http://www.discountshop.com/return Looking forward to receiving your order. Regards, -Maya 31 Aug 2014
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Hi i am very interested to buy your Burberry BU9000 may i know how do i verify weather the watch is original from burberry or hiow i do tell weather the watch is real? pls kindly let me know thanks Thanks for your interest. All our merchandise is 100% authentic and brand new. Selling replicas is a federal crime and we do not engage in illegal activities. Please visit the link below for more details: http://www.discountshop.com/authenticity-guarantee Also, you can refer to feedback from our satisfied customers here: http://www.discountshop.com/customer-comments In addition, you can check out video reviews of some of our products here - https://www.youtube.com/user/CountShop Also please note, that the Burberry BU9000 has stocked out at this time. However, we can notify you once the item becomes available. You may visit the Item link below and click on 'Notify Me' (red envelop next to the product image), enter your email id and you will then be notified when the model is back in stock. http://www.discountshop.com/Burberry-City-BU9000 Regards, -Maya 31 Aug 2014
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I want to register my watch for warranty cant find order number and said it coudlnt find email Thanks for your message. Could you please tell us the date of purchase, shipping address, item name/model number, the buyer name and what channel you bought the watch from, so we can locate your order details and help you to register your warranty. Regards, -Maya 27 Aug 2014
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Hello I would like to buy a replacement strap for this Calvin Klein watch: K1I23502 Do you sell straps seperately? Thanks Thanks for your interest. Unfortunately, we do not sell Calvin Klein straps. Regards, -Maya 25 Aug 2014
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Hi, Do you have FOSSIL AM4554? If yes, how much is it? Tks! Thanks for your interest. Unfortunately, AM4554 is not part of our inventory at the moment. However, we advise you to check back again in 1-2 months, as we keep adding new models to our vast collection. Alternatively, we recommend you to look at a similar model that is currently available: http://www.discountshop.com/Fossil-Aeroflite-AM4538 Regards, Liz 24 Aug 2014
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I am sorry for bothering you. I am ordering the watch using amazon paymenf, and simply cancel it. Because the address and stuff still incomplete. And because i am still new with this delivering stuff. May you direct me to any link that make me understand the delivery system, and payment systeìm. or you just simply reply me and explain it to me. Also, i want to ask, i will ship the watch i buy from you to singapore. Its around 150 to 200 USD. You stated it is free shipping cost. Is it any other hidden cost maybe government tax or custom or anything that i need to pay to claim my watch in singapore? Im sorry for the very basic questions as im really new to this shipment stuff. Thanks for your interest. Please find below our responses: 1. We accept payments by PayPal, Amazon Payments or credit cards - Visa, MasterCard, American Express and Discover. 2. Please note that we provide a Currency Change option which provides pricing that includes the applicable duties/taxes in the local currency. If you pay in SGD (Singapore Dollar) by selecting Singapore, you will not be responsible for any duties/taxes that may apply in Singapore. 3. Items are generally shipped within 2 business days of receiving cleared payment. 4. Standard Shipping is free and can take 8-15 business days for delivery. Express Shipping costs $25 and delivery can take 4-5 business days. 5. You may visit this link: http://sg.discountshop.com/ Looking forward to receiving your order. Please do not hesitate to contact us in case of any further queries. Regards, Liz 23 Aug 2014
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Hello, I purchased a watch from sears.com and I was trying to return the watch, but they told me that I needed to contact discountshop.com to return my order. I am looking for more information about how to make a return. Thank you! Thank you for your message. As per our Returns policy, the item can be returned within 30 days of delivery for a refund or exchange, provided it is in original condition (with box and accessories). Kindly open a return request here: www.discountshop.com/return Once you register your return request, you will receive an email containing the return instructions and address details. Also, please note that refund processing is handled by Sears. You may refer to this link for processing timelines: http://www.sears.com/csinternationalshipping/nb-100000000367002 Regards, Liz 23 Aug 2014
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"Tax Free in Canada" is printed for a watch I'm looking at buying. Where is it shipped from and how would it be 'tax free' for me to be shipped to Canada? Shipped from any other country would be subject to taxes at the border. Thank you for your message. If you are placing your order in Canadian Dollars (http://ca.discountshop.com/), you will pay a total cost which comprises of Item cost + All applicable duties/taxes (excluding shipping charges - if you choose Express Shipping). We have warehouses in 4 global locations (USA, UK, Japan and Hong Kong) and merchandise is shipped from the closest warehouse with available stock. Looking forward to receiving your order. Regards, -Maya 19 Aug 2014
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I would buy HAMILTON watch , Can you shipping to INDONESIA VIA USPS express mail or USPS Priority mail INTERNATIONAL? for custom can you declare lower price on the invoice ? thanks Thanks for your interest. The item will be sent by registered airmail, via an appropriate carrier (EMS/USPS/UPS/DHL), depending on the warehouse it is shipped from. Express Shipping costs $25 and delivery can take 4-5 business days. We can declare a lower value and mark the item as gift, to help you avoid paying high import duties/charges. However, please note the following: - We are not responsible for any duties/ taxes that may apply in your country. - The insured value cannot exceed declared value; if the package gets lost in the mail, you can only be reimbursed the declared value. Kindly send us shipping instructions once you make the payment. Looking forward to receiving your order. Regards, -Maya 18 Aug 2014
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will i get a tracking number when my watch is shipped? Thanks for your interest. We will ship the item within 2 business days and send you a tracking number after the item has been shipped. Look forward to your purchase. Regards, -Maya 18 Aug 2014
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Do i pay for return shipping for an exchange on a defective item? Thanks for your message. All merchandise is tested before shipping. We would rather cancel an order than ship a defective piece only to disappoint a customer and have the item ultimately be returned back to us. Merchandise can be returned within 30 days of delivery for a refund or exchange, provided it is in original condition. For further information you may refer to our return instructions on our website http://www.discountshop.com/return Looking forward to receiving your order. Regards, -Maya 18 Aug 2014
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product question suunto SS020655000 is this model HR(Heart Rate Monitor) included? Asked did not include a photo. Thank You for your interest. Yes, this model, SS020655000, comes with the Heart rate monitor feature. Regards, Ronnie 17 Aug 2014
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I am interested in the luminox dive chrono 8362.RP, but it has been out of stock for quite some time now. I am just wondering if/when you will have this item back in stock. Thanks for your time! Thank you for your interest in Luminox 8362RP. We are unable to provide an exact date by when we will get stock. However, we generally restock our inventory every 4-6 weeks. Kindly check back with us by then. Alternatively, we can notify you once the item becomes available. Please visit the link below and click on 'Notify Me' (red envelope next to the product image), enter your email id and you will then be notified when the model is back in stock. http://www.discountshop.com/Luminox-Dive-Chrono-8362RP Regards, Liz 16 Aug 2014
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Hello, I wanted to see if you could source a Seiko Snow Monster Limited Edition, and best price? Please let me know at michaeljfeder@yahoo.com Thank you, Mike (I am actually from South Salem, NY, nearby Stamford CT). Good to work with a local business on the internet. Thanks for your interest. Unfortunately, Seiko Snow Monster Limited Edition is not part of our inventory at the moment. However, we advise you to check back again in 1-2 months, as we keep adding new models to our vast collection. Yes, we are headquartered in Stamford, CT but have global operations that serve customers in over 40 countries. We hope we'll have a chance to serve you. Regards, -Sara 15 Aug 2014
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hello just wanted to confirm if you have seiko watch SRL021 or SNP041? is it possible to locate SRL021? do you ship to Canada? by yhe way, you have great view reviews on youtube. Thanks for your interest. We are currently out of stock of SRL021P1. We can notify you once the item becomes available. Please visit the link below and click on 'Notify Me' (red envelop next to the product image), enter your email id and you will then be notified when the model is back in stock. http://www.discountshop.com/Seiko-Premier-SRL021P1 Alternatively, we recommend you to look at a similar product, which is currently available: http://www.discountshop.com/Seiko-Solar-SSC009P3 Unfortunately, SRL021 is not part of our inventory at the moment. However, we advise you to check back again in 1-2 months, as we keep adding new models to our vast collection. We ship worldwide! We look forward to serving you. Kind regards, - Sara 15 Aug 2014
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Hi I saw "ARMANI CLASSIC AR2434" not in stock, could you please let me know when this one is available? Look forward to hearing from you soon. Thanks. Peipei Thanks for your message. We can notify you once the item becomes available. Please visit the link below and click on 'Notify Me' (red envelop next to the product image), enter your email id and you will then be notified when the model is back in stock- http://www.discountshop.com/Armani-Classic-AR2434 Alternatively, we recommend you to look at a similar product, which is currently available: http://www.discountshop.com/Armani-Sportivo-AR2457 Regards, - Sara 14 Aug 2014
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Good morning, I´d like to know how much could the taxes be if I buy an Adidas watch from Spain. Thank you. Thanks for your interest. We do not charge any taxes at our end. We can declare low value to help you avoid/minimize applicable duties/taxes in Spain, but we cannot take responsibility for any duties/taxes that may be applicable. Regards, -Sara 14 Aug 2014
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I recently purchased a MontBlanc Meisterstuck pen from you and it has arrived. However, it does not have a serial number or the engraving of "Germany" as most other authentic MontBlanc pens made after 1990 have. I have read your authenticity atreement. Based on what I have told you, is my pen authentic? I just want to make sure since I paid $363.00 for it. Thank you for taking the time to read this. As discussed on the phone, the serial number can be found on the gold ring on the edge of the cap. We hope you were able to satisfy your concern. Do let us know if you have any further questions. Regards, - Sara 14 Aug 2014
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Good day, Would you be so kind to tell whether you ship to Russia and how much does it costs? Great thanks in advance Thanks for your interest. Yes, we ship to Russia. We offer 2 shipping options: Standard Shipping is free and Express Shipping costs $25. Looking forward to receiving your order. Please do not hesitate to contact us in case of any further queries. Regards, Liz 14 Aug 2014
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I wonder if you send to Brazil ????? Thanks for your interest. Yes, we do ship to Brazil. Look forward to your purchase. Regards, -Maya 13 Aug 2014
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Hi.. can give me link for verify my credit card in your web... i want to pay by credit card.. thx Thanks for your interest. Please let us know the item you are interested in and we can guide you accordingly. Generally, after you click on 'Buy', you can select 'Credit/Debit card' under 'Select Payment Method' and go ahead by entering all related Credit card details (billing & shipping address etc). Do let us know in case you face any issues while trying to make a purchase. Regards, Liz 11 Aug 2014
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Hello, I was on the verge of purchasing a SRX003 from your site only to notice the price was raised just hours ago. Would you still honor the old price? Buy Seiko Premier SRX003 $531.00 DiscountShop Stephen Rose Thank you for your message. Please note that we are unable to revert to the old price. We assure you that our revised prices are highly discounted yet competitive in comparison with other discount resellers. With the retail price at $1395, we are still offering a reasonably fair discount with our current price of $612. Regards, Liz 09 Aug 2014
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Dear Sir, i was interesting to buy your mont blanc meisterstuck legrand rollerball pen 162 11402 model its this pen cover to below a) genuine pen b) product warranty & duration c) original pen certificate d) original mont blanc pen box e) price US $315 inclusive of tax you may enclosed more picture to me please revert to my above email Thanks Thanks for your interest. Please find below our responses: a) All our merchandise is 100% authentic and brand new. We do not engage in selling replicas as it is illegal. Please visit the link for more details: http://www.discountshop.com/authenticity-guarantee b) The warranty is valid for 2 years from the date of purchase. It covers any defects due to manufacturing or imperfections to workmanship or material. c) Manufacturer 2-year warranty will be provided. d) All products are shipped with the original manufacturer's packaging. e) The item cost is $315, and non-US buyers will need to pay all applicable duties/taxes. f) We recommend that you watch our Video Review, to get a clearer sense of what this watch looks like: www.youtube.com/watch?v=6eQ2igliwPg Looking forward to receiving your order. Please do not hesitate to contact us in case of any further queries. Regards, Liz 09 Aug 2014
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Watch gains tiime Thank you for your message. You can send the watch to us, for servicing. Please register your warranty service request using either your registered email id or order number: www.discountshop.com/warranty (click on 'Warranty Service' tab) You will receive an email with the warranty authorization information; this needs to be printed out and included in the parcel which you will send to the address specified in our communication. Regards, Liz 09 Aug 2014
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Hello Discount Shop, I just bought the SEIKO PREMIER SRX003P1 for $612.00. The price the other day was around $535 Dollars. I want to know why the price changed? I am considering buying another watch but the price is a big factor. IS there any way to receive the old price. I know i missed it by one day. Thanks for your interest in SRX003P1. Please note that prices can change based on item availability. With the retail price at $1395, we are still offering a reasonably fair discount with our current price of $612; please be advised that we will not be able to revert to the old price. Regards, Liz 09 Aug 2014
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I recently purchased a Luminox watch from your company and I am very happy with it. I need 5 Casio model G100-1BV watches for gifts and need to know if you have them and the price. Due to my previous order satisfaction I would like to buy them through your company if you have them at a reasonable price. Thanks for your response. We are glad you are satisfied and have chosen to shop with us again. Unfortunately, the model you have requested is not in stock at this time - http://www.discountshop.com/Casio-G-Shock-GD100-1B You can click on the NOTIFY ME button (in the above web-page) and enter your email and we will inform you as soon as this model restocks. Meanwhile, if you are interested in any other model on the website, please let us know. Regards, - Jo 08 Aug 2014
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hello! im from guadalajara, mexico, i want to buy the CASIO G-SHOCK G9000-1V but i need it as gift certificated, can you shipped whit that specification? mi cp is 44490 can i pay whit my visa o master card? thank you so much! Thank you for your interest in Casio G9000-1V. We can mark the item as 'gift', however, we are not responsible for any duties/ taxes that may apply in Mexico. We accept payments by PayPal, Amazon Payments or credit cards - Visa, MasterCard, American Express and Discover. Please provide shipping instructions after making the payment, so that we can carry out your request accordingly. Regards, Liz 08 Aug 2014
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Hi, Iam from the Netherlands. Can you mark it as a gift when I order? Thank you for the information, Bye, Cindy Thanks for your message. We are happy to declare a lower value and mark the item as gift, to help you avoid paying high import duties/charges. Kindly send us shipping instructions once you make the payment. Regards, -Sara 06 Aug 2014
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Hello, I'd like to order 5 Luminox 1945, I want to know what is the price now? Thanks for your message. Unfortunately, this model has stocked out at this time. On our website at the below link, you can click on the NOTIFY ME button and enter your email and we will inform you as soon as the model restocks. http://www.discountshop.com/Luminox-Atacama-Field-Chronograph-Alarm-1945 If you would like to see some other Luminox models that are in stock, you can view them here- http://www.discountshop.com/fuzzysearch/results/luminox Regards, -Maya 06 Aug 2014
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Hello, I am thonking of buying the Seiko SRH005P1. Do you ship this watch to The Netherlands and yes, can you ship it as a gift with low value ? Hoop to hear from you soon so I can order. With kind regards, Howard Hartmans Sandwijk 24 1035LB Amsterdam The Netherlands Thanks for your interest. We deliver worldwide! We can ship to The Netherlands and will mark it as a gift and with a low value. We look forward to serving you! Regards, -Sara 06 Aug 2014
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Hi sir... can know when nixon all gold and all black restock at your store? Thanks for your interest. We can notify you once the item becomes available. Please click on 'NOTIFY ME' to enter your email id and you will then be informed when the model is back in stock. Regards, -Sara 06 Aug 2014
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Hi: We want to buy 2 Seiko 5 Sports SRP481K1 watches. From which country do you ship to Spain? Thanks. Thanks for your interest. We are an American company (headquartered in Stamford CT) with global operations. As stated in our shop profile -- "We have warehousing in 4 global locations -- US, UK, Hong Kong, Japan -- from where we serve customers in over 40 countries. Your item will be shipped from the warehouse that is closest to your location. In the event that the item is not in stock at that warehouse, we will express ship from an overseas warehouse to make sure you receive the item in a timely manner. Please note the model Seiko 5 Sports SRP481K1, is currently stocked in our Hong Kong warehouse, but we recommend that you make your purchase soon, as we cannot guarantee the stock. Look forward to your purchase. Regards, Maya 06 Aug 2014
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Hi, I am interested in buying the Christian Van Sant Mens watch call the Grand Python. Will you be getting it back in stock anytime soon? Thank you, Mike Rasak Thanks for your interest. Kindly provide us with the model number so that we can assist you further. We recommend you to take a look at the Grand Python models currently available: http://www.discountshop.com/fuzzysearch/results/grand%20python Regards, Liz 02 Aug 2014
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Their watches are new? I'm interesting in a swatch YCS571. Thank you Thanks for your interest in YCS571. All our merchandise is brand new. Kindly visit the link below for further details: http://www.discountshop.com/Swatch-Chrono-YCS571 Looking forward to receiving your order. Please do not hesitate to contact us in case of any further queries. Regards, Liz 02 Aug 2014
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Hi. I'm looking for the Recon 8823 MI in miles. Gray color. Do you have any in-stock or re-order? Thanks for your interest. Luminox 8824MI is the similar model that has a walking tachymeter measurable in Miles. Unfortunately, this item is still out of stock. However, we can notify you once the item becomes available. Please visit the link below and click on 'Notify Me' (red envelop next to the product image), enter your email id and you will then be notified when the model is back in stock. http://www.discountshop.com/Luminox-Recon-Point-Man-8824MI Regards, Liz 01 Aug 2014
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I want watch model DZ1407 do u have it? Thanks for your interest. Unfortunately, DZ1407 is not part of our inventory at the moment. However, we advise you to check back again in 1-2 months, as we keep adding new models to our vast collection. Regards, Liz 01 Aug 2014
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Bonjour, je souhaiterai vous commander une seiko SRX003P1. Livrez vous en france? Cordialement Merci pour votre intérêt. Oui; nous nous transportons à la France. Cependant, notre site est fermé aujourd'hui pour quelques améliorations techniques. Nous demandons que vous achetez le 1er Août. Cordialement, - Jo 30 Jul 2014
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I am interested in the PRINCESS DIANA COMPARABLE SAPPHIRE CZ & PEARL CHOKER NECKLACE. How long is it. Also I would like to know more specifications about it. Please email me. Thanks! Albert Thanks for your interest. The length is 16 - 18 inches and can be adjustable. Please find below further details: Stone - Sapphire Glass, Cubic Zirconia, 5 mm Freshwater Pearl Metal - Rhodium Plated Brass Based Metal Pendant - Height 26mm x Width 19mm (approx) Looking forward to receiving your order. Please do not hesitate to contact us in case of any further queries. Regards, Liz 28 Jul 2014
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are the watches authentic or replicas? thank you Thanks for your interest. All our merchandise is 100% authentic and brand new. We do not engage in selling replicas as it is illegal. Please visit the link below for more details: http://www.discountshop.com/authenticity-guarantee Regards, Liz 28 Jul 2014
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hi i am from singapore and i am interested in the fossil ES 3326. i would like to know if i need to repair the watch (still under warranty) am i suppose to send the watch back to you? or is there a retailer you have in singapore that i can go to? look forward to your reply. thank you! Thanks for your interest. In addition to the 2-year manufacturer warranty, which you can use to avail service at any Fossil retail outlet, we also offer our own 1-year seller's warranty wherein you can send the watch to us for repair if there is a manufacturing defect during the first year; we do not have any service outlet in Singapore. Looking forward to receiving your order. Please do not hesitate to contact us in case of any further queries. Regards, Liz 27 Jul 2014
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Hi there, is there a import fee to the uk? Thanks Thanks for your interest. Yes, all buyers outside the US will need to pay applicable duties/taxes. Please be advised that Import Duties and VAT are approximately 20% for UK. We are happy to declare a lower value and mark the item as gift, to help you avoid paying high import duties/charges. Kindly send us shipping instructions once you make the payment. You may refer to the below link for helpful information on Import Duties/Taxes: http://www.dutycalculator.com/country-guides/Import-duty-taxes-when-importing-into-the-United-Kingdom/ Regards, Liz 27 Jul 2014
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Hello.I want you to order this SEIKO DIVERS SRP307K1l. It is available? What shipping options are in Russia? Thank you Thanks for your interest. Yes, SRP307K1 is currently in stock and will cost $223. We offer 2 shipping options: Standard Shipping is free and can take 8-15 business days for delivery. Express Shipping costs $25 and delivery can take 4-5 business days. Kindly visit the link below to purchase this item: http://www.discountshop.com/Seiko-Divers-SRP307K1 We look forward to receiving your order. Please do not hesitate to contact us in case you have any further queries. Regards, Liz 26 Jul 2014
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Hello. I want you to order this model SEIKO DIVERS SRP307K1. It is available? What shipping options are in Russia? Thank you Thanks for your interest. Yes, SRP307K1 is currently in stock and will cost $223. We offer 2 shipping options: Standard Shipping is free and can take 8-15 business days for delivery. Express Shipping costs $25 and delivery can take 4-5 business days. Kindly visit the link below to purchase this item: http://www.discountshop.com/Seiko-Divers-SRP307K1 We look forward to receiving your order. Please do not hesitate to contact us in case you have any further queries. Regards, Liz 26 Jul 2014
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i am interested to purchase teh TW steel Canteen TW 307 model rose gold PVD. do you have it on stock currenlty and how soon do you ship it upon payment to Australia and how much would the shipping cost and shipping time? is this guarranteed authentic and brand new? Thanks for your interest in TW307. Please find below our responses: 1. Currently, we have 2 quantity in stock. 2. Items are generally shipped within 2 business days of receiving cleared payment. 3. We offer 2 shipping options: Standard Shipping is free and can take 8-15 business days for delivery. Express Shipping costs $25 and delivery can take 4-5 business days. 4. All our merchandise is 100% authentic and brand new. We do not engage in selling replicas as it is illegal. Please visit the link below for more details: http://www.discountshop.com/authenticity-guarantee Kindly visit the link below to buy this item: http://www.discountshop.com/TW-Steel-Canteen-TW307 Looking forward to receiving your order. Please do not hesitate to contact us in case of any further queries. Regards, Liz 25 Jul 2014
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Hi, Are all the Marc By Marc Jacobs watch movements Japan Quartz plus Japan Automatic or China movement? Thanks for your interest. Kindly confirm the Marc Jacobs watch model that you are interested in, so that we can assist you better. Regards, Liz 24 Jul 2014
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hello,i liked very much the store`re produts ,especially the watches now want to know if they `re originals you assured me ,as is the way of shipping and payment ,thank you. you assured mhippinge, as is the way of Thanks for your interest. All our merchandise is 100% authentic and brand new. We do not engage in selling replicas as it is illegal. Please visit the link below for more details: http://www.discountshop.com/authenticity-guarantee We offer 2 shipping options: Standard Shipping is free and can take 8-15 business days for delivery. Express Shipping costs $25 and delivery can take 4-5 business days. The item will be sent by registered airmail, via an appropriate carrier (USPS/FedEx/UPS/EMS/DHL), depending on the warehouse it is shipped from, and tracking numbers are provided for all our shipments. Looking forward to receiving your order. Please do not hesitate to contact us in case of any further queries. Regards, Liz 24 Jul 2014
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Wife purchased a Luminox watch for me. The crown has come off and the watch has stopped working. I need to send it in for repair. Please help. Thanks, David Thank you for your message. Please register your warranty service request using either the registered email id or order number (702-6766406-1994622): www.discountshop.com/warranty (click on 'Warranty Service' tab) You will receive an email with the warranty authorization information; this needs to be printed out and included in the parcel which you will send to the address specified in our communication. Regards, Ronnie 22 Jul 2014
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activate my free warranty i received my watch today july 22 2014 order 70275955120896232 Thank you for your message. Kindly use your Amazon order number (702-7595512-0896232) and email address (ecifani@yahoo.com) to bring up the order details, and proceed to register the warranty here: www.discountshop.com/warranty Please note that the warranty is to be registered within 60 days of purchase. Do contact us if you are facing any further issues while registering the warranty. Regards, Ronnie 22 Jul 2014
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i am after a ska617p2 seikoDo i have to pay any duty/tax? Do you have this in your uk ware house?Will the product comes with original box and booklets etc? Thanks for your interest in Seiko SKA617P2. Please find below our responses: 1. Buyers outside the US are fully responsible for all customs duties/taxes in their country. If you are located in UK, you may change the country option on the website (top left corner of the home page) to United Kingdom, and then place your order in British currency (GBP). By doing so, the total cost will include all duties/taxes as well. 2. Currently, this item is not available in our UK warehouse. 3. All products are shipped with the original manufacturer's packaging (box/bag), manuals and with original tags attached. Looking forward to receiving your order. Please do not hesitate to contact us in case of any further queries. Regards, Liz 21 Jul 2014
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UK customer: Hi I am looking at the Anne Klein ladies watch, AK/1018BKBK you say you have distribution centre in the UK can you advise if this would be shipped inside the UK? Thanks for your interest. We have warehouses in 4 global locations (USA, UK, Japan and Hong Kong), and depending on the stock availability it will be shipped accordingly. Currently, the stock for this item is available only in our US warehouse. Regards, Liz 20 Jul 2014
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Hi there, I am interested to buy Diesel DZ4280 watch from your website but I would like to confirm whether you are a authorised Diesel seller or reseller for it? Also, will you provide the original tax-invoice or bill which can be used for warranty cover with you or Diesel itself in Australia. Please advise. Thanks Sanjay Thanks for your interest. We are discount sellers but please know all our merchandise is 100% authentic and brand new. Please visit the link below for more details: http://www.discountshop.com/authenticity-guarantee Also, every watch sold on our website is covered by our 1-year seller's warranty, wherein you can send the watch to us for servicing if there is a problem in the first year. Also, we provide manufacturer warranty for most of our products. We look forward to serving you! Kind regards, -Sara 17 Jul 2014
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Hi Will you be getting the fossil am4403 watch back in stock? Thanks! Thanks for your interest. We can notify you once the item becomes available. Please visit the link below and click on 'Notify Me' (red envelop next to the product image), enter your email id and you will then be notified when the model is back in stock. http://www.discountshop.com/Fossil-Sylvia-AM4403 Regards, -Sara Alternatively, we recommend you to look at a similar product, which is currently available for $88: http://www.discountshop.com/Seapro-Rainbow-SP9215 16 Jul 2014
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Hello I am interested in the NIXON 51-30 CHRONO LEATHER A124-19 BLACK/ BROWNUS $214 US$ http://www.discountshop.com/Nixon-51-30-Chrono-Leather-A124-019 Could I pay it off in two monthly payments of $107 each through paypal invoices? Thanks, Carlos Thanks for your interest. You will need to make an immediate payment of $214 in order to purchase this item. We accept payments by PayPal, Amazon Payments or credit cards - Visa, MasterCard, American Express and Discover. Regards, Liz 16 Jul 2014
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Are you able to supply an extra long strap for the grandeur tw613 watch?, I know TWSteel make one. Cheers Thanks for your interest. Unfortunately, we do not sell TW Steel straps. Regards, Liz 15 Jul 2014
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Hey, A watch I bought from you guys 1 year ago (Nikon Re Run Gold) has had the band snap of at the clasp. I don't have my receipt or order number anymore so would you be able to find that number? Then I can activate the warranty and go through with authorising a replacement. Please ket me know Thanks Thank you for your message. Your order number is 301137-A158-502 and please note that your watch was purchased in May 2013 and hence, the 1-year warranty period on this order has expired. Also, our warranty does not cover normal wear and tear of band. Kindly have it serviced at a local repair shop. 15 Jul 2014
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counterfeit All our merchandise is 100% authentic and brand new. We do not engage in selling replicas as it is illegal. Please visit the link below for more details: http://www.discountshop.com/authenticity-guarantee Regards, Liz 14 Jul 2014
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Hi are these watches genuine and were abouts are they coming from cbeers Thanks for your interest. All our merchandise is 100% authentic and brand new. Please visit the link below for more details: http://www.discountshop.com/authenticity-guarantee We have warehouses located worldwide and merchandise is shipped from the closest warehouse with available stock. You can see some of our warehouses on our 'About Us' page: http://www.discountshop.com/About-us Please let us know if you have any further questions. Kind Regards, -Sara 14 Jul 2014
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Hi! About MICHAEL KORS RUNWAY CHRONOGRAPH MK5128 You say this item's color is Rose Gold. But it looks like gold. Is it Rose Gold? Thank you. Thanks for your interest. MK5128 comes with a rose gold finish. Regards, Liz 14 Jul 2014
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How long do you think it will be till you have any Luminox 3152 stainless steel watches in stock? I already did the notify me option, I was just wondering if someone on your end would have a good idea. Best, Christian Thanks for your interest. We are unable to provide an exact date by when we will get stock. However, we generally restock our inventory every 4-6 weeks. Kindly check back with us by then. Regards, Liz 13 Jul 2014
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Hi how much will delivery be to uk as i have seen a watch and are these new and genuine or copys Thanks for your interest. We offer 2 shipping options: Standard Shipping is free and can take 8-15 business days for delivery. Express Shipping costs $25 and delivery can take 4-5 business days. All our merchandise is 100% authentic and brand new. We do not engage in selling replicas as it is illegal. Please visit the link below for more details: http://www.discountshop.com/authenticity-guarantee Regards, Liz 13 Jul 2014
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Hi there How does the WATCH sent with? Is it in the original box or dose it come in bulk package ? Best regards Mosh'e Thanks for your interest. All products are shipped with the original manufacturer's packaging (box/bag), manuals and with original tags attached. Regards, Liz 13 Jul 2014
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hi are the watches genuine also were do they come from country cheers Thanks for your interest. All our merchandise is 100% authentic and brand new. We do not engage in selling replicas as it is illegal. Please visit the link below for more details: http://www.discountshop.com/authenticity-guarantee We have warehouses in 4 global locations (USA, UK, Japan and Hong Kong), and depending on the stock availability it will be shipped accordingly. Shipments from the US warehouse are mostly only for customers in USA. Also, if the item is stocked out in the US warehouse, we would ship it out from our alternative warehouse location in Hong Kong. Regards, Liz 13 Jul 2014
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Hi, I want to buy the Nixon Sentry Ss All gold watch, but can't until two days... I am scared there won't be any left since you've got one left ! Will you have more on hand any time soon? We expect fresh stock in 4-6 weeks. We can notify you once the item becomes available. Please visit the link below and click on 'Notify Me' (red envelop next to the product image), enter your email id and you will then be notified when the model is back in stock <http://www.discountshop.com/Nixon-Sentry-SS-A356-502> . Alternatively, we recommend you to look at a similar product, which is currently available for $99: <http://www.discountshop.com/Nixon-Cannon-A160-1219> Regards, -Sara 09 Jul 2014
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Hi Can you please notify me if the TW Steel TWA202 Comes Back in Stock.Last Night you still have 4pcs and now i was going to buy them their sold out.please let me know Asap.Thanks Thanks for your interest. Fresh stock is expected in August. You can use the 'Notify Me' button and we will inform you as soon as the model restocks - http://www.discountshop.com/TW-Steel-Canteen-TWA202 Regards, - Jo 07 Jul 2014
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Hi again, orders numbers 405108 and 405156 please do not combine. Send it separately in bubble bag and mark as personal gift and mark the lowes possible price due to my customs fee. Thank you. We will not combine ship those two orders, however we can't declare low value due to having problems in the past shipping to Montenegro. We have to declare actual value but we marked it as a gift. Thanks, Rosaline 06 Jul 2014
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I buy one watch. My order is 405089. Can you send me as gift and declare low value? Thx. And sorry for my bad english. We can mark your order as gift but unfortunately we cannot declare low value due to problems we had in the past shipping to Brazil. Thanks, Rosaline 04 Jul 2014
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Hello I want to buy the luminox 1946, as a gift to my friend in china, can i know how much tax I need to pay? And I am in Australia , if the bill is sent to me, the watch is sent to china, my friend won't find any bill and price when he receives the watch? Because I don't want him to know the price Cheers Lily Thanks for your interest. We can only ship to the billing address registered with your bank. We cannot ship to a country different from the country mentioned in the billing address. If you purchase on au.discountshop.com, the price is inclusive of all duties/taxes applicable in Australia, i.e. you will not have to pay any further charges. Regards, - Jo 30 Jun 2014
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I would like to know what is the shipment method used to Brazil. In the standard shipment, what is the type of carrier? Thanks for your interest. For delivery to Brazil, the item will be shipped from our Hong Kong warehouse via the HK postal service. We offer 2 shipping options: Standard Shipping is free and can take 8-15 business days for delivery. Express Shipping costs $25 and delivery can take 4-5 business days. Regards, Liz 30 Jun 2014
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when will the LUMINOX VALJOUX FIELD CHRONOGRAPH 1861BO be back in stock? Thanks for your interest. We are sorry but Luminox 1861BO is still out of stock. Kindly click on the link given below and then click on the 'Notify Me' button (red envelop shaped button next to the product image). Enter your email id and we will keep you informed, whenever the model is restocked. http://www.discountshop.com/Luminox-Valjoux-Field-Chronograph-1861BO Please note that we generally restock our inventory every 4-6 weeks and we are unable to guarantee an exact date, at this point. Meanwhile, may we suggest you to have a look at other Luminox watches that are in stock- http://www.discountshop.com/Luminox-Watches Regards, - Meg 29 Jun 2014
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Hello discountshop, i want to ask. when will u bring in some new stock and new model for Nixon watches. Hope u can bring the new one Nixon watches. Thanks Thanks for your interest. Please note that we generally restock our inventory every 4-6 weeks and we are unable to guarantee an exact date, at this point. Meanwhile, may we suggest you to have a look at other Nixon watches that are in stock- http://www.discountshop.com/Nixon-Watches Regards, - Meg 29 Jun 2014
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Hi there, I'm interested to get a Nixon Gunship 51-30 Chrono watch from you guys. I noticed that the watch is currently not in stock. I would just like to enquire whether you will have this watch in stock anytime soon. Or whether you would be able to give me a time frame on how long it will be before it is in stock. Thanks for your time and appreciate your reply. Best regards, Gerald Tan Thanks for your interest. We are sorry but currently we do not carry Nixon Gunship 51-30 Chrono. Please note that we generally restock our inventory every 4-6 weeks and we are unable to guarantee an exact date, at this point. Meanwhile, may we suggest you to have a look at other Nixon watches that are in stock- http://www.discountshop.com/Nixon-Watches Regards, - Meg 29 Jun 2014
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I just wanted to clarify, on the product page you state tax free in Canada, does that include HST, dutiy and import fees in the price shown. Will there be any extra charges to me at delivery. Thanks, Tony Thank you for your message. If you are placing your order in Canadian Dollars (http://ca.discountshop.com/), you will pay a total cost which comprises of Item cost + All applicable duties/taxes (excluding shipping charges - if you choose Express Shipping). Looking forward to receiving your order. Please do not hesitate to contact us in case of any further queries. Regards, Liz 24 Jun 2014
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Hi, I was wondering if the mk5038 watch came with a box? Thanks for your interest. Kindly note that all Michael Kors watches come with original box packaging and manual. http://www.discountshop.com/Michael-Kors-Jet-Set-MK5038 Regards, - Meg 23 Jun 2014
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Hi Tell me please when SPACE series of Luminox will be available? (series 5020 and 5120) ? Thanks Regards Thanks for your interest. Unfortunately, Luminox Space 5020 & 5120 Series is not part of our inventory at the moment. However, we advise you to check back again in 1-2 months, as we keep adding new models to our vast collection. Alternatively, we recommend you to look at other Luminox models that are currently available: http://www.discountshop.com/Luminox-Watches# Regards, Liz 21 Jun 2014
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Hi, will you have this watch again in stock ? Tw steel ceo 1005 http://www.discountshop.com/TW-Steel-CEO-Canteen-TWS-CE1005 Regards, Norbert Thanks for your interest. But currently we do not carry TW-Steel CEO Canteen CE1005. However, we add new models to our inventory every 4-6 weeks. Kindly click on the link given below and click on the 'Notify Me' button (red envelop shaped button next to the product image). Enter your email id and we will keep you informed, whenever the model is restocked. http://www.discountshop.com/TW-Steel-CEO-Canteen-TWS-CE1005 Regards, - Meg 19 Jun 2014
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Hi! I was wondering if you have a shop in HK? My dad will be visiting HK at the end of the month and I was hoping that he could buy the watch there so I don't have to worry about getting taxed in Philippines. Regards, Leslie Thanks for your interest. We are an internet-based company and do not have retail store outlets. Regards, Liz 15 Jun 2014
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I'm interested in buying Dz1466 I would like to know if it can be wet while washing your hands etc. Also, I heard that these watches tend to fade. Is that true? And if it does will warranty cover it? Thanks Thanks for your interest. The water resistance level of DZ1466 is 100 Meters. However, we recommend that the watch be not immersed in water. Please read our following blog article for further information about the water resistance of the watches. http://www.discountshop.com/blog/water-damage/ Please note that we offer 1-year seller's warranty on all our merchandise. However, kindly note that the warranty does not cover: (1) Normal wear and tear of band, crystal, stem, bezel, crown, battery, watch case or plating of metal components. (2) Damage to the watch case or movement caused by water entering the watch due to improper use or handling. (3) Missing/lost parts. (4) Defects or damage caused by tampering, inappropriate use, or repair performed by other service centers. Regards, - Meg http://www.discountshop.com/Diesel-Double-Down-DZ1466 15 Jun 2014
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Hallo, When i buy a watch and it should be shipped to the Netherands, can you provide that there won 't be any extra costs due to customs?? Thanks for your interest. Please note that we offer a Currency Change option on our website which provides pricing that includes the applicable duties/taxes in your local currency. If you pay in Euros by selecting Ireland, you will not be responsible for any duties/taxes that may apply in the Euro zone (including Netherlands). You may change the country option on the website (top left corner of the home page) to Ireland, and then place your order in Netherlands currency (EUR). By doing so, you will pay a total cost which comprises of Item cost + All applicable duties/taxes. Do let us know in case you require any further clarification. Regards, Liz 11 Jun 2014
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Hello.Can you return taxes when ship to Russia?Thanks Thank you for your message. For shipments to Russia, you will need to pay all applicable customs duties/taxes, as we are unable to declare a lower value nor mark the item as gift. Regards, Liz 08 Jun 2014
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I bought a Luminox watch from you guys in May 2013. I have replaced the battery twice and the watch continues to stop running. 3rd battery in 1 year. I would hope you guys would be sympathetic to my problem and assist me. Did ya'll sell me a legit new watch? The purchase bill says Countshop thru Amazon. Is this you? I knew I couldn't send it in when it was running after a new battery. Thank you for your message. Please find below our responses: 1. The seller's warranty expires within 1 year of purchase; we are unable to accept service requests outside the warranty period. Kindly take it to your nearest Luminox dealer/store for servicing. 2. All our merchandise is 100% authentic and brand new. We do not engage in selling replicas as it is illegal. Please visit the link below for more details: http://www.discountshop.com/authenticity-guarantee 3. Discountshop.com used to be called CountShop.com earlier. Regards, Liz 08 Jun 2014
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i am fredrick by name, i want to ask if i can ship watch to Nigeria, with my credit card from nigeria, really interested. Thanks Thanks for your interest. However, kindly note that currently we do not ship to Nigeria or any other African country. Regards, - Meg 05 Jun 2014
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Hi Liz, Just noted that you sent me a website link out of ebay. I think your website is very cool and well-design. How can you develop "try it on" function? Besides, no one can offer a free shipping deal on ebay, is it? Last, I've read the return policy of yours, I want to know if I can have my watch service near the place I live, instead of sending it back to US? Thanks for the positive feedback on our website design. The 'try it on' feature was designed and developed by our technical team and we will be unable to advise you on the process of the same. As mentioned earlier, we offer free worldwide standard shipping only on the products purchased from our website, whereas we need to adhere to eBay policies while selling on our eBay storefront. Kindly note that we can advise you on the return or warranty service address, based on the country of your residence. Regards, - Meg 03 Jun 2014
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Hai do you shipment in italy? Where are the watches? Ty Thank you for your message. Yes, we can ship to Italy. We have warehouses in 4 global locations (USA, UK, Japan and Hong Kong), and depending on the stock availability it will be shipped accordingly. Shipments from the US warehouse are mostly only for customers in USA. Also, if the item is stocked out in the US warehouse, we would ship it out from our alternative warehouse location in Hong Kong. Regards, Liz 03 Jun 2014
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Hi i just got my watch today in the mail but one thing is wrong the number on the back of the watch is hamilton H244110 not H24411732 as it is suppose to be therefore i wonder if you have send me the women model ?????????and the watch is not 50mm x 33mm it is really small the way i see it can you please explained thanks Frank The case back on Hamilton watches does not indicate the model number but rather the part number. The model is H244110 and it is a men's model. If the watch is too small for your expectations, you can return it for a refund. Please open a return request here - www.discountshop.com/return Regards, - Phil 02 Jun 2014
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Hello, I am very interested in purchasing one of your watches, and as you have probably experienced before, I do have some trepidation. I read your authenticity guarantee, which was nice. In the Conspiracy theories, you hexer elaborated on how your watches that ship from Hong Kong are not part of the flow of counterfeit. Could you please elaborate on this for me? Thanks! Thanks for your interest. With all due respect, it is not clear what further elaboration you are expecting above and beyond everything we have already clarified in that very section. We have explained as follows - "We are an American (Connecticut-based) company with 4 global warehouses that serve customers in over 40 countries. Yet we are now having to stock more of our inventory in the East than in the West because thats where the growth is. Hong Kong, in particular, has other advantages such as being a free-port trading hub with the worlds best logistical infrastructure. This means that occasionally we may stock out of a specific item in a Western warehouse and ship from Hong Kong to a customer in Europe or USA." Quite frankly, the Authenticity Guarantee webpage has all the content we could possible share to educate and inform doubters. If you still have doubts after going through all the presented material, then it is unlikely we will ever be able to dispel them. We would like you to be satisfied with your purchase. If paying a little extra to buy from an authorized dealer will give you that added satisfaction, then we encourage you to do so. Purchasing from a discount seller may not be for you. Regards, - Jo 31 May 2014
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Please can you confirm that the Casio G-Shock GWA1000-1A you stock has the Tough Solar Power & MB6 Atomic Timekeeping features. Thanks. Thanks for your interest. We confirm that our stock of Casio G-Shock GWA1000-1A has the Tough Solar Power & MB6 Atomic Timekeeping features, as mentioned on the Casio website. Regards, - Meg 30 May 2014
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Hello, How do I specify a Nib size when buying a Montblanc fountain pen? Thanks for your interest. Most pen nibs are available in Fine (F), Medium (M), or Broad (B). We carry Mont Blanc Fountain pens with only types F and M nib. Kindly provide us with the model name/number that you are interested in so that we can assist you further. Regards, Liz 29 May 2014
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Hi, Just wondering if your TW STEEL watches come in the fancy little industrial style boxes with the latches. That is the originally and authentic box that they are usually sold in? Thanks, Emily Thanks for your interest. All our TW Steel watches come in the original Manufacturer's packaging. Kindly have a look at one of the TW Steel video reviews by us. Please notice the authentic packaging box shown in the video. https://www.youtube.com/watch?v=FtgayxanEZQ We look forward to your purchase. Regards, - Meg http://www.discountshop.com/TW-Steel-Watches 26 May 2014
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OLA, QUERO COMPRAR UM RELOGIO E GOSTARIA DE SABER SE PODEM DECLARAR UM MENOR VALOR PARA EFEITO DE TRIBUTAÇÃO AQUI NO MEU PAIS. ( BRASIL ) Obrigado por sua mensagem. Infelizmente, não podemos declarar um valor menor para o Brasil. Regards, Liz 26 May 2014
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Hi, just wondering if your G-Shock DW-6900MS-1 has a 1289 on the strap or 3230? I need to know before ordering Thanks Lee Thanks for your interest. Kindly note that the Casio G-Shock DW-6900MS-1 has the number 3230 on the strap. Please use the 360 view on the product page to get a closer look at the details. https://www.discountshop.com/Casio-G-Shock-DW6900MS-1#close Regards, - Meg 25 May 2014
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Hi i am interested LUMINOX RECON POINT MAN 8824MI do you ship to the UK England and could you put a luminox rubber strap on the if need please kind regards michael Thanks for your interest. We offer free worldwide shipping, including UK. The standard free shipping delivers in 12-15 business days, whereas expedited shipping delivers in 5-7 business days and costs £ 22. http://uk.discountshop.com/Luminox-Recon-Point-Man-8824MI Kindly note that we are unable to make alterations to the products. An extra Luminox rubber strap can be purchased here - http://stores.ebay.com/DiscountShop-dotcom/Straps-/_i.html?_fsub=642620019 Regards, - Meg 23 May 2014
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I have seen two different back case designs on this watch on two different (legitimate) websites. You have a posting on ebay that shows a starburst pattern. http://www.ebay.com/itm/Hamilton-Valiant-H39515154-Metal-Bracelet-Silver-Dial-40mm-50M-NEW-/190924248627?pt=Wristwatches&hash=item2c73f8d633 Howvewer, Jomashop, and internet search results, show the same watch having a coat of arms/crest design. Unfortunately, Hamilton doesnt show the caseback on their website. Which is correct? http://www.jomashop.com/hamilton-watch-h39515154.html Thank you for your message. Please be informed that the Hamilton Valiant H3951* series has been produced with both crest/arms and star burst design in the market. However, our inventory of H39515154 include only the ones with star burst design on the case back, as shown in our listing image. Hope this clarifies. Regards, Liz 23 May 2014
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I just received the item that I ordered. How come the glow on my watch is not the bright compare to my other Luminox watch? Order number: 403213 Thank you. That would be a question for the manufacturer -- which is Luminox. We have nothing to do with their manufacturing. We simply sell the products that they manufacture, along with thousands of other models from dozens of other manufacturers. If you would like to return the item for a refund, please open a return request here - www.discountshop.com/return Regards, - Jo 23 May 2014
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Hi... I am based in United arab emirates ... and is looking to buy Deisal DZ 1514 .. need to check whether you would be sending it to UAE Thank you for your interest in Diesel DZ1514. Yes, we can ship to UAE. We offer 2 shipping options: Standard Shipping is free and can take 8-15 business days for delivery. Express Shipping costs $25 and delivery can take 4-5 business days. Please go ahead and place your order using link below: http://www.discountshop.com/Diesel-Analog-DZ1514 Regards, Liz 22 May 2014
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Hello! I'd like to buy the LUMINOX F-117 NIGHTHAWK 6402 watch. But there is one problem - I'm in Russia. Can you ship this item to Russia? I can pay by PayPal. Thank you very much in advance! Best regards,Sergey. Thanks for your interest. Yes; we ship to Russia. Please order here - http://www.discountshop.com/Luminox-F-117-Nighthawk-6402 Regards, - Jo 21 May 2014
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Please, I'm very interested in watches. Do you deliver to Brazil? Thank you! Thanks for your interest. Please note that we offer free worldwide shipping, including Brazil. The standard free shipping to Brazil delivers in 12-15 business days and the express shipping costs $25 and delivers in 5-7 business days. Looking forward to your order. http://www.discountshop.com/ Regards, - Meg 21 May 2014
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Hi, Do you ship orders to the Philippines? How much is the shipping fee and how many days for the delivery? Thanks. Thanks for your interest. Yes, we regularly ship orders to Philippines and offer free worldwide shipping, including Philippines. The standard shipping to Philippines is free and delivers in 12-15 business days, whereas, the cost of expedited shipping is $25 and delivers in 5-7 business days. Regards, -Meg 20 May 2014
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Hi, I really look forward to purchasing the Skagen 329XLSLB within the month. Currently it is out of stock. May I know when the stock comes in? Regards, Edmund Thank you for your interest in Skagen 329XLSLB. We generally restock our inventory every 4-6 weeks. However, we can notify you once the item becomes available. Please visit the link below and click on 'Notify Me' (red envelop next to the product image), enter your email id and you will then be notified when the model is back in stock. http://www.discountshop.com/Skagen-Classic-329XLSLB Regards, Liz 16 May 2014
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Hello. When will be LUMINOX ATACAMA FIELD DAY DATE 1927 watch in stock? Thanks for your interest. We are sorry but Luminox 1927 is still out of stock. Kindly click on the link given below and then click on the 'Notify Me' button (red envelop shaped button next to the product image). Enter your email id and we will keep you informed, whenever the model is restocked. http://www.discountshop.com/Luminox-Atacama-Field-Day-Date-1927 Please note that we generally restock our inventory every 4-6 weeks and we are unable to guarantee an exact date, at this point. Meanwhile, may we suggest you to have a look at other Luminox watches that are in stock- http://www.discountshop.com/Luminox-Watches Regards, - Meg 15 May 2014
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Hello, I'm interested about Marc Jacobs watch MBM2553, i live in France, so what's the price for shipping to France, and what company it is ? What is value declare for the custom. Thanks Thanks for your interest. If you wish to make your purchase in British pounds, inclusive of all shipping charges and duties/taxes, the purchase can be made here - http://uk.discountshop.com/Marc-Jacobs-Pelly-Chronograph-MBM2553. The price of the watch as given on our website would be - £ 211. We offer free worldwide shipping, including France. The free standard shipping delivers in 12-15 business days whereas, the expedited shipping costs $25 and delivers in 5-7 business days. Kindly note that the courier service and the declared value will depend on the watch purchased by you and the warehouse that it will be shipped from. In case you decide to purchase MBM2553, the courier company will be FedEx and the value declared will be $90. Hope we have answered all your queries. Regards, - Meg 15 May 2014
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Good day , I'm going to buy the ' Hamilton H76556331 .shipped to Italy ?you know quantify the customs fees ?I would like to kindly know the total to be paid ( cost + watch + shipping courier customs ) .with which courier you ship?I await your response .thanks in advance. Thanks for your interest. Sorry, but currently we do not carry Hamilton H76556331. You may have a look at other Hamilton watches that are in stock, as shown in the link below. We offer free worldwide shipping, including Italy. The free standard shipping delivers in 12-15 business days whereas, the expedited shipping costs $25 and delivers in 5-7 business days. The courier service will be selected depending on the watch purchased by you and the warehouse that it will be shipped from. If you wish to make your purchase in British pounds, inclusive of all shipping charges and duties/taxes, the purchase can be made here - http://uk.discountshop.com/Hamilton-Watches Also, you may refer to the below link for helpful information on Import Duties/Taxes - http://www.dutycalculator.com/country-guides/Import-duty-taxes-when-importing-into-Italy/ Regards, - Meg 06 May 2014
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Hi, I am looking for a watch from fossil. Details are Fossil retro traveler ladies watch Model AM4454 I am able to locate it on your website.However,i am not sure whether the color of the watch is Rose gold or gold(from the picture uploaded against the item), Can you please confirm. Thanks! Puja Thanks for your interest. We confirm that Fossil Retro Traveler AM4454 has a rose gold dial and bracelet, as mentioned on our website. Please click on the 'More details' under 'Specifications' on this page - http://www.discountshop.com/Fossil-Retro-Traveler-AM4454 The pictures in our listing are actual pictures of the item photographed in our studio, and is a representation of what the watch looks like under normal light. However, appearance can be different due to light conditions during photography. We suggest you to click the '360 View' on the product page to get a clear idea of how the watch reflects the light when viewed from different angles. Looking forward to receiving your order. Regards, - Meg 05 May 2014
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i was wondering if LUMINOX RECON NAV SPC 8831KM will be in stock again ? any idea when it will be . thanks Thank you for your interest. Unfortunately LUMINOX RECON NAV SPC 8831KM is still out of stock. However, we can notify you once this item becomes available. Please visit the link below and click on 'Notify Me' (red envelop next to the product image), enter your email id and you will then be notified when the model is back in stock. http://www.discountshop.com/Luminox-Recon-NAV-SPC-8831KM Alternatively, we recommend you to look at a similar product, which is currently available for $331: http://www.discountshop.com/Luminox-Recon-NAV-SPC-8832MI Regards, Liz 05 May 2014
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are you parsamo watches authentic? Thank you for your interest. All our merchandise is 100% authentic and brand new. We do not engage in selling replicas as it is illegal. Please visit the link below for more details: http://www.discountshop.com/authenticity-guarantee Regards, Liz 05 May 2014
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I ordered and received a Hamilton watch. It is a graduation gift that will not be delivered until May 17 but I did complete the warranty with Discount Shop because of the two-week time frame. There was a card in the box for 2 year warranty with Hamilton. Do I need to contact and/or register for this warranty or is it registered by doing so with Discount Shop? Thank you Thanks for your recent purchase. The 2 year warranty card that you have received along with your purchase, is a Hamilton (manufacturer's) warranty card. This card can be used if you wish to get the watch serviced at any Hamilton service center. However, please note that a Hamilton service center reserves the right to refuse the service to watches purchased from discount sites like Amazon, Overstock etc., even if you have the original warranty card. On the other hand, the warranty that you had completed on our website is the 1 year seller's warranty, wherein you can send the watch to us for repair if there is a manufacturing defect within the first year of purchase. Please be assured that your seller's warranty is now registered and can be used to service the watch with us during the first year. Hope this clarifies all your doubts. Regards, - Meg 05 May 2014
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Do you offer competitive price matching? Thanks for your interest. We regret to inform you that our prices are not negotiable. Kindly also note that we do not offer any competitive price matching, as we already offer our merchandise at highly discounted rates, that also include free worldwide shipping. Regards, - Meg 04 May 2014
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Hi, I'm waiting for this watch JR1356. Will you get it again soon? Thanks for your interest. We are sorry but Fossil JR1356 is still out of stock. Kindly click on the link given below and click on the 'Notify Me' button (red envelop shaped button next to the product image). Enter your email id and we will keep you informed, whenever the model is restocked. http://www.discountshop.com/Fossil-Nate-JR1356 Regards, - Meg 02 May 2014
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Product: Citizen Eco-Drive Nighthawk Promaster BJ7019-54E Good evening, I'm thinking about ordering a Citizen Eco-Drive Nighthawk Promaster BJ7019-54E watch but I'm still not fully convinced it's a real citizen watch. Is it possible to send me a picture from the real watch and set the time on 18.12h to confirm the photo is really taken by you? Thank you very much! Regards, Timo. Thanks for your interest. Please clarify how your request will help you determine authenticity of the watch. Firstly, notice that the time reads 5:07h which already distinguishes our pictures from those of other sellers. Stock footage of watches will always set the time at 10:10. We will have a team member send you a picture of the watch with the time set at 18:12, but even replica watches can set time at 18:12. While we appreciate your efforts to conduct due diligence on the seller, it doesn't seem like your approach is a valid one. A far more reliable way to research us would be to read this - http://www.discountshop.com/authenticity-guarantee Regards, - Jo 02 May 2014
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please get some nixon the re-run all gold back to your stoke. thank you very much!! Thanks for your interest. Sorry, but Nixon Re-run All Gold is still out of stock. Kindly click on the link given below and click on the 'Notify Me' button (red envelop shaped button next to the product image). Enter your email id and we will keep you informed, whenever the model is restocked. http://www.discountshop.com/Nixon-Re-Run-A158-502 Regards, - Meg 01 May 2014
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May i know usually will take how long to shipping to Malaysia Sarawak after payment made? Thanks for your interest. Please note that the standard shipping to Malaysia is free and takes 12-15 business days to deliver whereas, expedited shipping costs $25 and delivers in 5-7 business days. Regards, -Meg 29 Apr 2014
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HAMILTON JAZZMASTER OPEN HEART H32565735 Hi i was looking to purchase the above watch. If it was shipped to canada, would there be any taxes/duties id be responsible for? Can we mark it as a gift so we can avoid that? I just bought another hamilton jazzmaster from you guys, just got it. Good service Thanks for your interest and the positive feedback. If you purchase on http://ca.discountshop.com/Hamilton-Jazzmaster-Open-Heart-H32565735 at a price in Canadian dollars, then you would not be responsible for any duties/taxes in Canada, i.e. the price is all-inclusive. Furthermore, we will also mark your shipment as a gift and declare a low value. Regards, - Meg 28 Apr 2014
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when will the CASIO G-SHOCK GA100-1A4 be in stock again. Thanks for your interest. We are sorry but CASIO G-SHOCK GA100-1A4 is still out of stock. Kindly click on the link given below and click on the 'Notify Me' button (red envelop shaped button next to the product image). Enter your email id and we will keep you informed, whenever the model is restocked. http://www.discountshop.com/Casio-G-Shock-GA100-1A4 Regards, - Meg 27 Apr 2014
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I'm building a store in Brazil and would like to know how long it takes for the goods to arrive? I'm buying several pieces discounts? This product comes from China or United States? I have to pay taxes on products? I would like to be a reseller in Brazil, as already bought and I was pleased with the product. Thank you. Thanks for your interest. Standard shipping to Brazil is free and takes 12-15 business days to deliver, whereas expedited shipping costs $25 and delivers in 5-7 business days. We are an American company (headquartered in Stamford CT) with global operations. We have warehousing in 4 global locations -- US, UK, Hong Kong, Japan -- from where we serve customers in over 40 countries. Your item will be shipped from the warehouse that is closest to your location. In the event that the item is not in stock at that warehouse, we will have it shipped from an overseas warehouse, wherever the item is available at that point of time. Kindly note that the you will be responsible for any duties / taxes and custom charges applicable on the product in Brazil. We offer our discounted prices for the wholesale account holders. You can directly view the wholesale prices on our website after you log in, using your wholesale login Id. Kindly let us know if you are interested in a wholesale account. Regards, - Meg 27 Apr 2014
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Can we go to buy at the shop ? My sister locate in Stratford, CT, 06614 Regards, Thanks for your interest. The location in Stamford CT is an office headquarters. It is not a shop or a warehouse. We only sell online, and merchandise is warehoused across 6 global locations. Please order directly on www.discountshop.com. Regards, - Jo 26 Apr 2014
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Interested in a high end tritium watch Mans Alarm Rugged for every day use Not too complicicated Any suggestions Thanks for your interest. The only tritium watches we carry are from Luminox - http://www.discountshop.com/Luminox-Watches Regards, - Jo 26 Apr 2014
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Hi, do you shipping to Malaysia? Any from my country buy from your site? Do i will pay the tax once arrive in Malaysia? Thanks for your interest. We offer free worldwide shipping for all our merchandise, including Malaysia. We receive orders from Malaysia on a regular basis. Please note that the buyer is responsible for any duties / taxes and custom charges applicable, when the shipment arrives in Malaysia. Regards, - Meg 25 Apr 2014
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How can I contact your customer care I am from India Thank you for your interest. Please note that you have the option of submitting your query using the link: http://www.discountshop.com/Contact Alternatively, you may send us an email at shop@discountshop.com Regards, Liz 22 Apr 2014
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Hello I have a question about the "differences" between Hamilton X-Wind H77676733 and Hamilton X-Wind H77696793. What are the differences? Thanks for your interest. H77676733 has a different colored bezel, and also the strap is different as compared to H77696793. We only have H77696793 in stock at this time. You can see a video review here - http://www.youtube.com/watch?v=8WOj4Ln2Sbg The model may be purchased here - http://www.discountshop.com/Hamilton-Khaki-X-Wind-Automatic-H77696793 Regards, - Jo 21 Apr 2014
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Hi! I want to buy this watch (http://pl.discountshop.com/Nixon-Sentry-Leather-A105-001#try). Is there shipping to Poland free? What about customs duty? Thanks for your interest. We offer 2 shipping options: Standard Shipping is free and can take 8-15 business days for delivery. Express Shipping costs $25 and delivery can take 4-5 business days. Please be advised that Import Duties and VAT are approximately 23% for Poland. We are happy to declare a lower value and mark the item as gift, to help you avoid paying high import duties/charges. Kindly send us shipping instructions once you make the payment. Also, you may refer to the below link for helpful information on Import Duties/Taxes: https://www.dutycalculator.com/country-guides/Import-duty-taxes-when-importing-into-Poland/ Looking forward to receiving your order. Regards, Liz 21 Apr 2014
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Hi! I am interested in the Luminox 3001BO. The Express shipping worldwide ($25.00) includes a tracking number to Brazil? Thanks and Regards, Jorge Order Summary (1) x Luminox Original Navy Seal 3001BO US$ 194 Subtotal (1 Items): US$ 194 Express shipping worldwide : + US$ 25 Grand Total: US$ 219 Thanks for your interest. Please note that tracking numbers are provided for all our shipments. Looking forward to receiving your order. Regards, Liz 21 Apr 2014
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Dear sir or madam , does the luminox 3041 od come with 2 straps. thank you much. Thanks for your interest. Yes; the model comes with 2 straps. You can click on the 'Video Review' button to see a demonstration of the watch and it's 2 straps here - http://www.discountshop.com/Luminox-OD-Military-3041 Regards, - Jo 20 Apr 2014
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Hey! Will you get the LUMINOX STEEL COLORMARK 3152 back in stock? And if you do, when? Because I need to buy it as a birthday gift and can't wait to long. I ordered from you last time and everything went perfect, so please just let me know :) And one more thing. How long do you think the Luminox Nighthawk F117 series will exist? Or is it always going to :) ? Cheers, Ludwig Thanks for your interest and the positive feedback. We are glad to welcome you back, but unfortunately the LUMINOX STEEL COLORMARK 3152 is still out of stock. However, when you use the 'Notify Me' button we can notify you as soon as it is back in stock. Please visit the following link and click on 'Notify Me' button (red envelop next to the product image). Enter your email and you will be informed when the model is restocked. http://www.discountshop.com/Luminox-Steel-Colormark-3152 Currently, we do have stock for the models 6402 and 6402BO in the Luminox Nighthawk F117 series, but these are fast selling models and stocks cannot be guaranteed. The models 3401, 3402 and 6401 are still out of stock, but the 'Notify Me' feature can be used, if you want to receive the updates for these as well. http://www.discountshop.com/Luminox-Watches Regards, - Meg 19 Apr 2014
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Hello I have purchased waches in your shop. My order number is 402179-SKW6006. I can't tracking my order by tracking number you have gave me: VV001595784HK. May be my number is incorrect? Please note that tracking status may not update until April 22 since Hong Kong Post is closed during April 18-21 due to public holiday - http://www.gov.hk/en/about/abouthk/holiday/ Thanks for your patience and understanding. Regards, - Jo 18 Apr 2014
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Hi there This is Osiel, I live in mexico, border with el Paso tx, my question is if I can buy with a Mexican PayPal account but my items could be sent to el Paso, this is due to i've lost some packages from US, is a shame but the post service have some lacks. Thank you . Thanks for your interest. You can definitely pay via your Mexican PayPal account, but please note that we can only ship to the registered and confirmed billing address mentioned in the PayPal account. This is done in an effort to protect our customers that is you from fraud. In short, we prefer that the shipping and billing addresses are same. Regards, - Meg 18 Apr 2014
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Hi there. I really want to order one one of your watches through your store. But I live in South Africa, how good is your security? If I order will I get my product safely?? Thanks for your interest. We ship items globally on a regular basis and use whichever courier service we believe will safely and securely deliver the package. Also, all our shipments come with tracking numbers and are fully insured; in the event that an item is lost, a full refund will be issued. Hope we have addressed your concern. Looking forward to receiving your order. Regards, Liz 15 Apr 2014
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Hello I've contacted you before and want to ask about the custom/import duty in India. When will i have to pay that duty? And won't i receive my order until it is done. And Will i have to request you to declare it as a gift before i place my order? Thank You Please be advised that the customs / import duty are often payable at the port of entry (like the airport). The buyer would be responsible for any customs clearance, delays due to which will not be our responsibility. We can help you lower these charges by declaring your shipment as a 'gift' and marking down the value of the watch. We recommend that you send us a message, requesting us to do so, after you make your purchase. Kindly mention your order id in the message. Regards, - Meg 14 Apr 2014
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Hello, do you ship to Russia now? If I choose Expedited shipping - what it will be - EMS or Fedex/DHL? regards, Sergei Thanks for your interest. We are happy to inform you, that we have resumed shipping to Russia now. We use EMS for expedited shipments and RA or VV for standard shipments, depending on the value of the watch. Regards, - Meg 14 Apr 2014
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Hello, sadly to me, I can't pay via my card, received such message: We were unable to process your credit card payment. Please verify your card details and try again. If the problem persists, contact us to complete your order. Thanks for your interest. Please confirm that your Credit Card is valid for overseas online purchases. Sometimes credit card companies will restrict the use of overseas purchases until it is requested from the card holder. Alternatively, you can make the payment for the orders via PayPal or Google checkout. If you continue to have issues, please do not hesitate to contact us. Regards, - Meg 14 Apr 2014
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Hello, If i buy a watch to Portugal will pay extra tax in border? When you say ireland it meens that came from ireland? Thank you Thanks for your interest. Sorry, but currently, we do not provide shipments to Portugal, as is it a bit problematic country for customs. Regards, - Meg 13 Apr 2014
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Hello I'm interested in one of your products and would like to enquire that is the checkout price the final price or could i be charged the customs/import duty later on. P.S. I live in India. Thanks for your interest. Please note that the price shown on our website is the final price for customers in USA. The customers outside of US are responsible for any customs / duties and taxes charged in their country. We can help you lower these charges, by declaring your shipment as 'gift' and marking down the value declared. Kindly note that delivery by standard shipping is free worldwide and takes 12-15 business days to deliver whereas, express shipping costs $25 and takes 5-7 business days. Regards, - Meg 13 Apr 2014
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Hi i am interested in this casio g shock CASIO G-SHOCK GA100A-9A can you tell me if its in stock and when it could be shipped out i am in NY state thank you Thanks for your interest. Yes, Casio G-Shock GA100A-9A is currently in stock, but we recommend that you make your purchase soon, as we cannot guarantee the stock. Please note standard shipping is free and can take 12-15 business days to deliver whereas, expedited Shipping costs $25 and takes 5-7 business days to deliver. http://www.discountshop.com/Casio-G-Shock-GA100A-9A Regards, - Meg 12 Apr 2014
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Hey, Can you please confirm that the nylon strap for LUMINOX RECON POINT MAN 8825KM have this MOLLE system strap on your product. I have seen version with and with out that extra strap under the watch. best regards Johan Please be advised that LUMINOX RECON POINT MAN 8825KM does not come with MOLLE system strap. Also, the watch does not have metal loop under the case, as shown on the Luminox website. The pictures on our website will be updated accordingly soon. http://www.discountshop.com/Luminox-Recon-Point-Man-8825KM https://www.youtube.com/watch?v=uHAooJIL77I Regards, - Meg 11 Apr 2014
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Hello, I have seen that you are also situated in Great Britain. Could you send me the watch from that country? It´s better for me, because in the European Union, there aren´t any taxes when you ship goods from one country in the EU to another country in the EU. It would be fantastic, if you managed it in this way. Greats from Thomas Thanks for your interest. If you order from www.discountshop.com in US dollars, we would have to ship from outside the EU and you would be responsible for duties/taxes applicable on import. If you order instead on uk.discountshop.com in GB pounds, the price includes all applicable duties/taxes and you will not be responsible for any further charges regardless of where the item is shipped from. Obviously, we would try to ship from UK if the model you order is available in the UK warehouse. But even if it was shipped from an overseas warehouse, you would not pay any duties/taxes as long as you order from uk.discountshop.com in GB pounds. Regards, - Jo 11 Apr 2014
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Hi, I am interested in the Seiko SNZG15K1. If you send to germany is the bill on the parcel? How much duty must i pay? Thank you for your reply Regards Thanks for your interest. Please note that the price of Seiko SNZG15K1 is USD 109. The invoice will be included in the package. However, the customer is responsible for any duties and taxes that may get charged in their country. http://www.discountshop.com/Seiko-5-Sports-SNZG15K1 Regards, - Meg 10 Apr 2014
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when nixon rerun gold will restock? Thanks for your interest. Sorry, Nixon Re-Run gold is still not in stock. Please visit the following link, click on the 'NOTIFY ME' button and enter your email id. This way we will inform you as soon as the model restocks. http://www.discountshop.com/Nixon-Re-Run-A158-502 If you would like to see some other Nixon models that are in stock, you can view them here - http://www.discountshop.com/Nixon-Watches Regards, - Meg 07 Apr 2014
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Hi , How much shipping cost to Malaysia? Thank you :) Thanks for your interest. Please note standard shipping to Malaysia is free and can take 12-15 business days to deliver whereas expedited Shipping costs $25 and takes 5-7 business days to deliver. Regards, - Meg 07 Apr 2014
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Hi, I see that you take amazon payments and so I checked buying through amazon since I need next day delivery on LUMINOX MARINER 6251. The price is significantly more through amazon. Is there a way I can get next day through you? Thanks for your interest. Sorry, we do not offer next day delivery. You can choose express shipping while placing the order. It costs $25 and delivers in 5-7 business days. Regards, -Meg 07 Apr 2014
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Just curious as to whether or not the item will come in original retail packaging? Thanks for your interest. Yes, all our watches come with original manufacturer's box/case, packaging, and instruction manuals. Regards, - Meg 07 Apr 2014
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Hi, Does the Luminox Black Ops watch come with a Luminox box and warranty? Thanks for your interest. Yes, Luminox Black Ops watch comes with original manufacturer's box/case, packaging, and instruction manuals. Please be advised that all Luminox watches come with our 1-year seller's warranty. If you have any issues with the watch due to manufacturing defect during the first year, you can send back the watch to us for servicing. There is no manufacturer's (Luminox) warranty provided for this purchase since, Luminox will not service watches purchased from discount sites like Amazon, eBay, etc. Regards, - Meg 06 Apr 2014
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Hi When will you have stock of G-Shock GWA100D-1A Thanks Mike Thanks for your interest. Sorry, currently we do not carry Casio G-Shock GWA100D-1A. However, we advise you to check back again in 1-2 months, as we keep adding new models to our vast collection. If you would like to see some other Casio models that are currently in stock, you can view them here - http://www.discountshop.com/Casio-Watches Regards, - Meg 06 Apr 2014
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I just purchase a Diesel Chrono DZ4277. The description says 2 years manufacture's warranty. But on your home page under warranty it says 1 year warranty. Please clarity. Thanks for your interest. We provide Diesel 2-year (manufacturer's) warranty card. However, DiscountShop is a discount seller, not an authorized franchisee of Diesel. So, though you will have the manufacturer's warranty document, Diesel reserves the right to decline service on watches purchased from discount sellers since they operate outside the franchisee network. Some service centers care; some don't. Often they will just provide service, if you say the item was received as a gift and you don't know where it was purchased. In any case, we offer our own 1-year seller's warranty wherein, you can send the watch to us for repair, if there is a manufacturing defect in the first year. The 1 year warranty that you see on our home page is the 1-year seller's warranty. Please do not hesitate to contact us, in case you have any further queries. Regards, - Meg 05 Apr 2014
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Hi I am looking at the Nixon 51-30 A083 all black and its listed on your site at 2 different prices. I am in AUS and wondered what the right price is. Its listed US$316 but with no AUD price and AU$381 on another page. Thanks. Please note that the prices given on the US website do not include duties/taxes. If you buy from the US site, you would be responsible for the duties/taxes applicable in Australia. Whereas, the prices given on the Australian website, listed in terms of AUD includes the duties/taxes applicable in Australia. Regards, - Meg 04 Apr 2014
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Good Morning, I was just curious how often you restock certain brands or if you could get specific watches. I am interested in buying the Luminox 3082.BO and am very interested in purchasing it from you but you do not have this particular watch. Just hoping this might be an option for me :) Please let me know at your earliest convenience. Thank you, Keith Thanks for your interest. Sorry, currently we do not carry Luminox 3082.BO. However, we advise you to check back again after 4-6 months, as we keep adding new models to our vast collection. If you would like to see some other Luminox models that are currently in stock, you can view them here - http://www.discountshop.com/Luminox-Watches Regards, - Meg 04 Apr 2014
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Will HAMILTON INTRA-MATIC H38735751 back in stock soon? Thanks yThanks for your interest. We are sorry but we are currently stocked out of model H38735751. We advise you to check back again in 1-2 months. Also, you can click on the NOTIFY ME button and enter your email and we will inform you as soon as the model restocks. http://www.discountshop.com/Hamilton-Intra-Matic-H38735751 If you would like to see some other Hamilton models that are in stock, you can view them here - http://www.discountshop.com/Hamilton-Watches Regards, - Meg 04 Apr 2014
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Order #: 305284 Hello, I purchased this watch in October.. one of the dial buttons on the side fell off.. I was wondering if that can be repaired under warranty? Sorry to hear about the problem. Your watch is covered under 1 year seller's warranty. Kindly use your Order ID 305284-3182BO and the email address used at the time of purchase, to locate the order and register the warranty service request here- www.discountshop.com/warranty Regards, - Meg 04 Apr 2014
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PLEASE,CONFIRM WHAT MOVEMENT IS INSIDE OF 1801,THANKS. Luminox Field Automatic 1801 comes with Automatic movement. We would recommend you to view our video review of the watch, for more details- https://www.youtube.com/watch?v=VmJrtHfbZXA Regards, - Meg 03 Apr 2014
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I bought a watch website that arrived yesterday at the hotel where I asked to deliver, but in the photo the watch was silver and gold, silver and the watch arrived with rose. What I do, this was not what was pictured. The page is: http://www.discountshop.com/Michael-Kors-Oversized-Runway-Chrono-MK8176 Thanks for your purchase. We confirm that Michael Kors MK8176 is two-tone watch with silver and rose gold colors. The pictures in our listing are actual pictures of the item photographed in our studio, and is a representation of what the watch looks like under normal light. However, appearance can be different due to light conditions during photography. We suggest you to click the '360 View' on this page - www.discountshop.com/Michael-Kors-Oversized-Runway-Chrono-MK8176 This way you can inspect the watch from different angles to see how it reflects the light. If possible, please also send us some pictures of the watch and we can help you further. Regards, - Meg 03 Apr 2014
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hi, is the free ship includ China? Thanks for your interest. Please note that the standard shipping is free worldwide, including China and delivery can take 12-15 business days. Whereas, express shipping costs $25 and delivery can take 5-7 business days. Regards, - Meg 02 Apr 2014
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Hello, Good day. I have ordered and paid for a G-Shock watch (Order number: 401832-GA100-1A1) the day before and it will be shipped to Malaysia. My question is, will I be charged import duty and tax on my purchase? If so, how do I ensure that it gets through Customs without the mentioned additional charges? Can it be labeled as a gift? Thanks for your time. Regards, Shen Thanks for your purchase. Please be advised that buyers are responsible for any duties/taxes that may get charged on the package, in their country. We will mark down the value of the shipment to $90 and declare it as 'gift'. We can also issue an invoice along with the package, to help your further. Please confirm if you would like to receive the invoice. Regards, - Meg 02 Apr 2014
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Hi, I am currently shopping for a luminox watch. I am quite interested in your store but am slightly skeptical. Luminox does not list you as a official distributor on there website. They warn about buying sketchy products online and say they will not honour any warranty if it was not bought from someone on there official list. Thanks for your interest. Selling replicas is illegal. We do not engage in such activities. All our merchandise is 100% authentic and brand new. You can read our authenticity guarantee page on our website - http://www.discountshop.com/authenticity-guarantee. However, we are not authorized agents. We are discount retailers. This means that a Luminox service center reserves the right to refuse service even if you have the original warranty card. Some service centers care; some don't. Often they will just provide service if you say the item was received as a gift and you don't know where it was purchased. In any case, we offer our own 1-year seller's warranty wherein you can send the watch to us for repair if there is a manufacturing defect in the first year. http://www.discountshop.com/Luminox-Watches Regards, - Meg 29 Mar 2014
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Hello, I would like to buy from you the luminox atacama 1945, but there seems to be a mistake in the pricing between usd and cad. In Canadian, its 601, and in us its 450 the current exchange rate at best should be 500 canadian, so i am hoping this an error as the 101 difference seems a little over the top. If it is not a mistake, is there something you can do to better the canadian price a little? Perhaps i am missing something. Many thanks Thanks for your interest. Please note that the duties/taxes are included in the Canadian dollar price (CAD 601) on the Canadian site here - http://ca.discountshop.com/Luminox-Atacama-Field-Chronograph-Alarm-1945. Whereas, the price USD 451 on the American site (http://www.discountshop.com/Luminox-Atacama-Field-Chronograph-Alarm-1945) does not include duties/taxes applicable in Canada. So you would have to pay any applicable duties/taxes during the import if you purchased on the American site. Regards, - Meg 29 Mar 2014
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Good day DiscountShop I am thinking of buying Luminox Black OPS Carbon 8801 from you. Can you please tell me if you send this watch in its original packaging(box,case,etc.)? And one more question, is it possible if you could mark the total value of the package down to say $75 when you send it? Best regards, Daniel Thanks for your interest. Yes, all our Luminox watches come with the original manufacturer's box/case, packaging, and manuals. We can declare your package as 'gift' and state low value depending on your country of residence. Please mention the country of residence, so we may help you further. http://www.discountshop.com/Luminox-Black-OPS-Carbon-8801 Regards, - Meg 29 Mar 2014
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can i place an order by telephone? Please note that an order cannot be placed by telephone. Kindly visit http://www.discountshop.com/ to place your order. Feel free to call us at +1 212 3801561, in case you need help placing the order online. Regards, - Meg 25 Mar 2014
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Do your Citizen watches come with tags and specific instruction manuals? Yes, all our Citizen watches come with the tags, original manufacturer's box/case and instruction manuals. http://www.discountshop.com/Citizen-Watches Regards, -Meg 24 Mar 2014
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Can you send a package to Bosnia and mark it as a gift? How you can reduce the value of a watch? Thanks... Yes, we do ship to Bosnia and can mark your package as gift. We can also mark down the value of your watch, depending on it's price. Regards, - Meg 24 Mar 2014
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Hi I have a question about the Armani watch AR2453, black. I see that the dials on the watch look kind of black and I am concerned about that because when I look at other websites such as armani, nordstrom, and macys the dials are actually gold. Can you tell me what color it is? Thanks for your interest. Please note that the sub dials of model AR2453 are light gold and the markers are white and silver. Our pictures can be viewed here - http://www.discountshop.com/Armani-Classic-AR2453 Kindly note that these are an accurate depiction of the item since they have been photographed in our studio and are not touched up. If you place an order, you will receive a standard issue model AR2453 as shown in these pictures. Regards, - Meg 24 Mar 2014
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I want to purchase two Luminox watches from you but very worried about authenticity. DiscountShop is not on the authorized retailers list on the Luminox website. All our merchandise is 100% authentic and brand new. Selling replicas is illegal. We do not engage in such activities. You can read our authenticity guarantee page on our website - http://www.discountshop.com/authenticity-guarantee. Regards, - Meg 23 Mar 2014
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hello, i want to order the Seiko SKA427P2 http://www.discountshop.com/Seiko-Divers-SKA427P2 but i dont have a lot of experience with online shopping, can u guarantee that this watch is legit, not fake, includes all papers it needs, and really is waterproof till 200 Meters so i dont get a fake watch or something! i hope to hear from u soon, because i really want this watch only want to know for sure before i order! regards Justin van kleef Thanks for your interest. It really would be advisable for you to read this section - http://www.discountshop.com/authenticity-guarantee Regards, - Jo 20 Mar 2014
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Is every watch you sell authentic brand and new? Do you service what you sell? Thanks Thanks for your interest. Yes; all our merchandise is 100% authentic and brand new. You can refer to details here - http://www.discountshop.com/authenticity-guarantee We provide a 1-year seller's warranty for all the watches we sell, except for Suunto. Regards, - Jo 19 Mar 2014
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I have a couple of questions. I ordered a Luminox watch from www.countshop.com. A couple of years ago. I looked up the website and it sent me to discountshop.com is this the same company? If so the Luminox watch I purchased and the watches on this page are discounted from the retail prices. Are these authentic Luminox watches? Thanks for your interest. Yes, it is the same company. All our merchandise is 100% authentic and brand new. Selling replicas is illegal. We do not engage in such activities. You can read our authenticity guarantee page on our website - http://www.discountshop.com/authenticity-guarantee. 16 Mar 2014
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Hi When it says " Price includes taxes in New Zealand.", does that mean this price includes all the custom costs when get ship to New Zealand? Thanks. Thanks for your interest. Yes, tax free in New Zealand basically means you will not be responsible for any duties/taxes if you order on http://nz.discountshop.com/ Regards, - Meg 16 Mar 2014
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Hi. I want to buy LUMINOX RECON POINT MAN 8824MI for $215. I'm writing a second e-mail, because I noticed that the shipping worldwide is for free. But Ive still one question. Could you be so kind and mark the shipment as a gift ? Best regards. Mariusz Niemczyk Thanks for your interest. You may place your order here- http://uk.discountshop.com/Luminox-Recon-Point-Man-8824MI The price is £190, this is inclusive of duties/taxes. Standard shipping to Poland is free and can take 8-15 business days to deliver and expedited shipping costs $25 and takes 4-5 business days to deliver. Yes, we can mark your package as 'gift'. After placing the order please mention "mark as gift". Regards, - Meg 16 Mar 2014
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Hi i want to order but i dont have a credit card. how can i buy? Thanks for your interest. Please note we can accept payments via credit card, Paypal or Google Checkout. Regards, - Meg 16 Mar 2014
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Hi. I very wont to buy LUMINOX RECON POINT MAN 8824MI for $215. How much is the cost of dispatch to Poland ? Could you be so kind and mark the shipping as a gift ? Best regards. Mariusz Niemczyk Thanks for your interest. You may place your order here- http://uk.discountshop.com/Luminox-Recon-Point-Man-8824MI The price is £190, this is inclusive of duties/taxes. Standard shipping to Poland is free and can take 8-15 business days to deliver and expedited shipping costs $25 and takes 4-5 business days to deliver. Yes, we can mark your package as 'gift'. After placing the order please mention "mark as gift". Regards, - Meg 15 Mar 2014
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Hi, I plan to purchase a TW Steel watch model CE-1031. If you have a warehouse in HK, would you ship directly door-to-door to my home or office in Manila, Philippines? Or will it be delivered to our local post office for me to pickup. The reason why I ask is because if the item is delivered to the local post office, there is a risk of the item being "lost" (or in other words, stolen) within the post office. I just don't want to risk it. Otherwise, if the item will be coming from a US warehouse, I will have it delivered to a private courier service in the US and they will be the one to ship it to their Manila office. Thanks, James Lainez Please note this model is currently stocked in our Hong Kong warehouse and will be shipped via Hong Kong post. The item will be delivered to your house, but if delivery fails then it will be held at the post office for pick up. Regards, - Meg 13 Mar 2014
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Hi I am looking for DZ4921 diesel watch to be delivered to Thailand. I realized that its not in stock. Please advise if the stock is in ? Thanks for your interest. Unfortunately, model DZ4291 is still not in stock. You can click on the NOTIFY ME button and enter your email and we will inform you as soon as the model restocks. http://www.discountshop.com/Diesel-Mega-Chief-DZ4291 If you would like to see some other Diesel models that are in stock, you can view them here - http://www.discountshop.com/Diesel-Watches Regards, - Meg 13 Mar 2014
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Hi, Can I Use China Unionpay card for purchasing? Thank you, Chris Thanks for your interest. Please note we can only accept payments via credit card, Paypal or Google Checkout. Regards, - Meg 13 Mar 2014
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can you can confirm what youu mean by tax free to UK, does that mean guarantee no import charges? Thanks for your interest. You can buy in British pounds on our UK site and that price will be inclusive of all duties/taxes. So tax free in UK basically means you will not be responsible for any duties/taxes if you order on uk.discountshop.com. Regards, - Meg 13 Mar 2014
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Hi there, I was shopping for the Luminox Field Day Date 1822 and found your youtube page. I actually ended up liking the model you have on the video more than the one i was originally was looking for. Do you happen to have it in stock? here is your youtube link to the watch I now want to buy from you. https://www.youtube.com/watch?v=Kblsk7j4gr4 please let me know if you have it and how much? Thanks for your interest. We are sorry but we are currently stocked out of model 1822. You can click on the NOTIFY ME button and enter your email and we will inform you as soon as the model restocks. http://www.discountshop.com/Luminox-Field-Day-Date-1822 If you would like to see some other Luminox models that are in stock, you can view them here - http://www.discountshop.com/Luminox-Watches Regards, - Meg 11 Mar 2014
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Hi There, I have my eye on this product below: http://nz.discountshop.com/Fossil-Retro-Traveler-AM4454 I want t know how long after placing an order I'll receive the item? Also - are you able to give me details on warranty etc with purchase of this item? Also - do you have a store also where I can pop in and purchase and pickup? Or can this only be done online and delivered? Regards Tony Thanks for your interest. Please note delivery by standard shipping is 8-15 business days and express shipping is 4-5 business days. We will provide the Fossil 2-year warranty card. However, we are not authorized agents. We are discount retailers. This means that a Fossil service center reserves the right to refuse service even if you have the original warranty card. Some service centers care; some don't. Often they will just provide service if you say the item was received as a gift and you don't know where it was purchased. In any case, we offer our own 1-year seller's warranty wherein you can send the watch to us for repair if there is a manufacturing defect in the first year. Unfortunately, we do not have a physical presence. We only sell online and deliver by mail. Regards, - Meg 11 Mar 2014
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hello i was wondering how long it takes the shipping to Brazil and has many chances of taxation? Thanks for your interest. Yes, you are responsible for any duties/taxes that may get charged on this package in Brazil. Shipping to Brazil costs $25 for express mail which delivers in 5-7 business days. Standard shipping is free but delivers in 15-20 days. Regards, -Meg 10 Mar 2014
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hi discountshop, im interested to buy HAMILTON JAZZMASTER MAESTRO H32576515 , but now on the website is unavaiable, could you please restock again please We are sorry that this model has stocked out. You can click on the NOTIFY ME button and enter your email and we will inform you as soon as the model restocks. http://www.discountshop.com/Hamilton-Jazzmaster-Maestro-H32576515 If you would like to see some other Hamilton Jazzmaster Maestro models that are in stock, you can view them here - http://www.discountshop.com/Hamilton-Jazzmaster-Maestro-H32576555 http://www.discountshop.com/Hamilton-Jazzmaster-Maestro-H32576785 Regards, - Jo 08 Mar 2014
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Hello, Do you make shipment for CASIO EDIFICE CHRONOGRAPH EF503L-1AV to my country (Brunei Darussalam)? Thanks for your interest. Yes we do ship to Brunei Darussalam. Standard Shipping is free and can take 8-15 business days for delivery. Express Shipping costs $25 and delivery can take 4-5 business days. Regards, - Meg 06 Mar 2014
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Hello, you deliver in Brazil? zip 75124020 Thanks for your interest. Yes, we do ship to Brazil. Shipping to Brazil costs $25 for express mail which delivers in 5-7 business days. Standard shipping is free but delivers in 15-20 days. Regards, - Meg 06 Mar 2014
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Hi I live in Sweden and i wonder if i shop you can send them to Sweden or if you sell just in US. Thanks for your interest. Yes, we do ship to Sweden. Please view the details here: http://se.discountshop.com/ Regards, -Meg 05 Mar 2014
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Hi, I'm from malaysia. I want to buy nixon 48-20 gold from discountshop. Do you give extra chain/laces? Thanks for your interest. Yes; the watch comes with extra links as provided by Nixon. Regards, - Jo 03 Mar 2014
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re. Hamilton H38715131 Hi, Is there ANY way you could accommodate by selling me JUST the watch, without the metal band. Would really appreciate if you could. Its taken me a long time to find the watch I really like, and this is the model I found, and would really like to purchase without the metal band, so I can fit my own leather strap. Please let me know what price you could do without the metal band. Would really appreciate it. I am in Australia. What would be the postage costs? Thank you so much. Paul Thanks for your interest. Sorry, we are unable to sell any watch without it's strap or band. As mentioned in our 30-day return policy, we cannot accept returns on items that have been personalized or altered in any way from their original condition. Please note that Standard Shipping for Australia is free and can take 8-15 business days for delivery. Express Shipping costs $25 and delivery can take 4-5 business days. Regards, - Meg 03 Mar 2014
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Thanks I got a refund on the order 400323. Nice working with you! When you will be able to send the product to the Ukraine? We can restart shipping to Ukraine once the political situation stabilizes. Regards, - Jo 24 Feb 2014
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Where are your Montblanc Rollerball pens_like a P145_ MANUFACTURED and ASSEMBLED ? Thank you, Jim. Thanks for your interest. According to Mont Blanc, they manufacture and assemble in Germany. The models currently in stock can be viewed here - http://www.discountshop.com/Pens/Mont-Blanc-Pens Regards, - Jo 24 Feb 2014
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Hi, I was just wondering when the Burberry City BU9007 watch is expected to come back into stock ? Thanks Thanks for your interest. You can click on the NOTIFY ME button and enter your email and we will inform you as soon as the model restocks. http://www.discountshop.com/Burberry-City-BU9007 If you would like to see some other Burberry models that are in stock, you can view them here - http://www.discountshop.com/Burberry-Watches Regards, -Meg 22 Feb 2014
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What is the difference between a Nixon 48-20 & a 51-30? Thanks for your interest. The difference is size. 48-20 features a 48mm case width and 20mm lug width, whereas 51-30 is the bigger version featuring a 51mm case width and 30mm lug width. You can use the 'Try In On' feature (accessible by clicking on the 'Try It On' button next to the item image in the product details page) to assess which size is most appropriate for you. Regards, - Jo 21 Feb 2014
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Hi, I `m interested in the nixon banks all black, how long takes to ship to Australia? is it 100% safe, a mean how can I make sure I ll receive it? cheers Thanks for your interest. We ship regularly to our customers in Australia. Standard shipping is free and delivers in 8-12 days. Express shipping costs AUD $30 and delivers in 4 days. We use registered and insured mail, and we guarantee that the package will be delivered to you safely. You can see comments from various customers across the globe - https://au.discountshop.com/customer-comments The Nixon model you are interested in can be ordered here - https://au.discountshop.com/Nixon-Banks-A060-001 Regards, - Jo 20 Feb 2014
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Hello I am interest in the watch Emporio Armani a2454. I am wondering what I can expect in terms of fees beyond the $320 USD price to ship to British Columbia Canada. Also does this watch come with box, manual, and all authentic accessories? How do I know its real? http://www.discountshop.com/Armani-Classic-AR2454?gclid=CP7ygbj90bwCFUqSfgod40AAVg Thank you. Thanks for your interest. The price of USD $320 only includes any applicable taxes in USA. Since you are requesting shipment to Canada, the item may be subject to import duties/taxes by Canadian customs. The item is 100% authentic and will come with the box, manual, and accessories provided by the manufacturer. For reference, please see here - http://www.youtube.com/countshop http://www.discountshop.com/FAQ http://www.discountshop.com/customer-comments Regards, - Jo 17 Feb 2014
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Order #308476-1925 As I tracked this item I see that it's being shipped from Hong Kong which has me concerned about the its authenticity.... Can you validate that this is an original Lumi Nox Watch? Mike Delicio Thank you for your message. Please note we have 4 warehouses across the globe to cater to our vast international client base. We ship from the warehouse that has the model ordered stocked. In your case, the model you ordered was stocked in our Hong Kong warehouse and hence shipped from there. As stated in our FAQ section, all our merchandise are 100% original and brand new. Selling replicas is illegal and we do not deal in such items. Regards, - Rita 06 Feb 2014
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My question is r u a authorized Nixon dealer? An how does it work with the warranty if I buy a Nixon from u? Thanks for your interest. We will provide the Nixon 2-year warranty card. However, we are not authorized agents. We are discount retailers. This means that a Nixon service center reserves the right to refuse service even if you have the original warranty card. Some service centers care; some don't. Often they will just provide service if you say the item was received as a gift and you don't know where it was purchased. In any case, we offer our own 1-year seller's warranty wherein you can send the watch to us for repair if there is a manufacturing defect in the first year. Regards, - Jo 05 Feb 2014
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Hello! I would like to buy a good "Fossil Dean Chronograph FS4830" for 116 $, but have a problem. After registration and making filling all the forms, I've got a message: "We were unable to process your credit card payment. Please verify your card details and try again. If the problem persists, contact us to complete your order." I cheked my card account - there is enough money. Payment method - VISA card. All information was triple checked. Please tell me what is the problem... Thanks in advance! Thanks for your interest. Please confirm that your credit card is valid for overseas online purchases. Sometimes credit card companies will restrict the use of overseas purchases until it is requested from the card holder. Below is the error message we received - 15011: This credit card was issued from an unsupported country. In the mean time, we have issued you a PayPal invoice for the transaction. Please try to complete the transaction using PayPal. If you continue to have issues, please do not hesitate to contact us. Regards, - Sunny 03 Feb 2014
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I am interested in buying a Luminox watch from you. I live in Canada and i saw that you sell through Amazon.ca. My question is where the item will be shipped to me from. Will it be coming from a Canadian location or the US. I am looking at minimizing my taxes and duty etc on the purchase. Thank-you Thank you for your interest. We have 4 warehouses across the globe (US, Europe, Hong Kong, Japan) and ship from the warehouse that has the model ordered stocked. We do not have a warehouse in Canada though so you will be responsible for taxes that may apply if you choose to purchase through Amazon CA. Please note you have the option to purchase from our website directly at http://ca.discountshop.com/. Prices listed on this website are inclusive of taxes that may apply and are prepaid. Regards, - Rita 02 Feb 2014
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Jag vill ha fler alternativ betal sätt kommer bara upp pay pal och vill inte ha det, det verkar ju vara jätte krånklig, har betalat med visa kort förr! MVh/ metavee Tack för visat intresse. När du klickar på "Köp", kommer du att omdirigeras till göra din beställning där du kan ange hur många klockor som du vill köpa och även lägga till fler objekt till ditt köp. Du bör hitta en knapp som lyder "Välj betalningsalternativ". Klicka på denna för att kunna välja betalningsalternativ. Känn dig fri att nå ut till oss, om du fortsätter att möta eventuella problem. Hälsningar, - Rita 28 Jan 2014
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Dear Madam/Sir! Is there any option to pre-order a watch? Iam very interested in buying a luminox scott cassell edition 3954, so if it helps you i would gladly send the money now. Thanks in advance BR Endre Thank you for your interest. Please note Luminox model 3954 has been discontinued and cannot be restocked. You may take a look at available Luminox models here: http://www.discountshop.com/Luminox-Watches Regards, - Rita 27 Jan 2014
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Hi I am looking at your luminox 1947 watch and wanted to know if you could do me a better price on it as I am shopping about? Many thanks Maria Thank you for your interest. Please note our prices are fixed and are not negotiable. They are already highly discounted and are competitive in comparison with other discount resellers. Regards, - Rita 27 Jan 2014
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Hi, I am very much interested in the Hamilton Jazzmaster Auto Chrono H32606735? As I have enjoyed your reviews of other watches, can you tell me if it is simply a different layout than the vertical Jazzmaster Auto Chrono? Thanks. Thank you for your interest. I'm not sure what you mean by 'vertical' but we do also have Hamilton Jazzmaster Auto Chrono series where subdials are placed in vertical position. If this is what you are referring to, they are mainly different in the subdials and date position, and the "vertical" one has 24-Hour display. An example of the series with Vertical subdial position is model number H32616533. You may check it here: http://www.discountshop.com/Hamilton-Jazzmaster-Auto-Chrono-H32616533 Hope this helps. Regards, - Rita 26 Jan 2014
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Hi I have purchased a watch from this website less than a year ago and I've been having problems with it for the past 2 months. It's a meccanico watch so it is very hard to get it fixed and I need to speak to someone about how i can get it fixed! Thank you Thank you for your message. Please note your purchase was made on January 5, 2013 and is hence outside the 1 year warranty service coverage. I'm afraid, we are unable to offer warranty service. You may visit a local service center to have your watch serviced. Regards, - Rita 22 Jan 2014
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I've seen this whatch: HAMILTON - KHAKI ETO - Ref. H77 612 333 on Amazon website, and I'd like to know if it is a quartz or an automatic one. Thanks. Thank you for your interest. Model H77612333 has a quartz movement. You may take a look at the specifications of the watch here: http://www.discountshop.com/Hamilton-Khaki-ETO-H77612333 Regards, - Rita 21 Jan 2014
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Hello, I would like to order a watch from your website, and I have one question before ordering. In fact, I'm from France and I'd like to know if the price indicated contains the custums fees for france and customs clearance for US. I hope that you will bring an answer to my question. Thank you Thank you for your interest. The prices on our US website is exclusive Duties and Taxes. If you place an order on our US site, you will need to consider possible Custom charges. For prices inclusive of Custom duties and Taxes, please visit ie.discountshop.com Regards, - Rita 21 Jan 2014
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Hello,I made a purchase foar a watch(order number 307771). I want to know when I will receive the item ,is more then 15 days. Thank you! Thank you for your message. Please note standard mail generally takes 12-15 business days to deliver from the day it was shipped. We are still well within the time period. Please allow a few days to receive the shipment. The parcel has been mailed through USPS with tracking number LJ922641028US. If you do not receive the parcel by early next week, please contact us so we may open a case. Your patience and cooperation is greatly appreciated. Regards, - Rita 20 Jan 2014
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Dear,Discount Shop Hello my Name is Voraluck N. I'm from Thailand. Im interest to be your online retailer here. If its possible could you please send me a discount wholesale price and the term and condition of business. Please also send me all the processes to be your retailer. Im looking forward to your reply. Best regard, Voraluck N. Thanks for your interest. Please register on our website and send us an email after the registration is complete. Thereafter, we will give you access to our wholesale pricing. Once your monthly order reaches $5000, you will be entitled to further discount. You may register here: http://www.discountshop.com/user/login (I am new tab). If you need further assistance, please do not hesitate to contact us. Regards, - Sunny 18 Jan 2014
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I ma trying to purchase the Citizen eco-drive, PERPETUAL CALENDER calibre 8700 BL 8000-54A from your website, but i have so far been unable to achieve payment confirmation from your web portal. The issue has been the billing address of my debit card. I have called my bank to get the correct address, but so far no luck on your portal. I also tried to call your service desk, but they are closed. Please assist. hope to hear from you soon. Regards, Olisa Thanks for your interest. It appears you are located in Nigeria. Please note that we do not ship to Africa and so payment will not be accepted. Regards, - Jo 17 Jan 2014
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Hi can the strap (steel) of luminox steel colourmark crono be used on a luminox colourmark crono 3080 series? I am looking to purchase a strap for my 3080 series. Thanks Thank you for your message. Since the lug width is the same you may use the strap for 3080 series. Here is a link for available straps: http://stores.ebay.com/DiscountShop-dotcom/Straps-/_i.html?_fsub=642620019&_sid=896495459&_trksid=p4634.c0.m322 Regards, - Rita 15 Jan 2014
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Hi, Do you shop in France ? Best regards Thanks for your interest. Yes; we ship to France. Regards, - Jo 13 Jan 2014
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Hi Tell me please what different between Luminox 8832.?1 and Luminox 8831.??? Thanks Thank you for your interest. Please note there is not much difference between these 2 models. The only difference is that Model 8831KM displays kilometer and model 8832MI displays miles. Regards, - Rita 13 Jan 2014
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Do you offer an extended warranty? We offer a 1 year warranty period from date of delivery. We do not offer extended warranty. Regards, - Rita 08 Jan 2014
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I want to buy this watch diesel Mr.Daddy DZ7266 so I want to make sure I have to pay any duty Thank you for your interest. While there are no duties/taxes for US customers, there can be duties/taxes for international customers. Buyers are responsible for any applicable charges in their respective country. Regards, - Rita 28 Dec 2013
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I just ordered the Fossil es2955 When can I expect delivery? thank you Thank you for your purchase. Please note order processing takes about 2 business days before they are shipped. Tracking numbers will be available once shipped. Regards, - Rita 26 Dec 2013
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Hello, for shipping to france, do you know if there is custom duty for a watch (ie 300 $$), and what is the approximative amount of taxes Best regards frederic Thank you for your message. While I am unable to confirm the amount of taxes, I would encourage you to find out the details with your local customs office. You may also refer to this link: http://www.dutycalculator.com/country-guides/ Regards, - Rita 25 Dec 2013
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I need to pay now with bank wire Can I send the 106.00 now to the bank to discountshop.com Thank you for your message. Please note we do not accept wire transfers as payments. You have the option to pay through credit card, PayPal, Google Checkout or Amazon Checkout. Regards, - Rita 24 Dec 2013
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hi ,just want to buy Seiko Velantura srh006p1 and want to new do i have to pay duty tax ?to send in Ireland. thaks. Thanks for your interest. In order to pay a price that is inclusive of all applicable duties/taxes in Ireland, please order here - http://ie.discountshop.com/Seiko-Velatura-SRH006P1 Regards, - Jo 20 Dec 2013
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I'm interested in a Nixon watch an I am located in Toronto Canada. will there be duties boarder fees to pay? Thanks for your interest. Duties/taxes are included in the Canadian dollar prices on the Canadian site here - ca.discountshop.com. The prices on the American site (www.discountshop.com) do not include duties/taxes applicable in Canada so you would have to pay duties/taxes during import if you purchased on the American site. Regards, - Jo 18 Dec 2013
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Hi there...i am interested in buying a Nixon Watch and would like it sent to Australia. Can you tell me if there is an express shipping option, and if so, the cost? Many thanks. i look forward to hearing from you. Kind regards, Tracey Thank you for your interest. Yes, we offer Expedited Shipping option and will ship to Australia. Expedited Shipping costs US$25. When placing the order, you will have an option to choose shipping method. We look forward to receive your order. Regards, - Rita 18 Dec 2013
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hello, please i would like to find out if you ship/deliver to Lagos, Nigeria If you do, what are the costs/charges? Thank you Thank you for your interest. Unfortunately, we do not ship to Nigeria at this time. Regards, - Rita 16 Dec 2013
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Hi! I'd like to ask if you are available for shipping to Japan. If you are, that would be so great! I'll look forward to hear from you soon! Thank you! Thank you for your message. Yes, we do ship to Japan. Standard Shipping is free of cost and delivers in 12-15 days. We also offer Expedited Shipping for US$ 25 which delivers in 5-7 days. Regards, - Rita 16 Dec 2013
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Hi how long is delivery to Liverpool? Thank you for your message. We offer free standard shipping to UK which delivers in 12-15 days. You can upgrade to expedited shipping for $25. In that case, delivery is 5-7 days. Please be advised that we ship within 2 business days after receiving payment. The tracking information will be emailed to you promptly after shipment. If you have further inquiries, please do not hesitate to contact us. Regards, - Rita 15 Dec 2013
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Hey! I bought a diesel watch few days ago. I just want to track an order. #307042 Thank you for your purchase. Your order has been shipped through FedEx with tracking number 9261290100129943119733. You may track the status of the same here: https://www.fedex.com/fedextrack/?tracknumbers=9261290100129943119733 Regards, - Rita 13 Dec 2013
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Hello, I'm from Germany and am interested in the clock: Diesel DZ7263 Little Daddy This clock I have not seen in black except for you, this is really black or is it separately so illuminated? I know you only in a kind of dark titanium. regards Billy -------------------- Hallo, ich komme aus Deutschland und interessiere mich für die Uhr: Diesel Little Daddy DZ7263 Diese Uhr habe ich bisher nicht in schwarz gesehen außer bei Ihnen, ist diese wirklich schwarz oder ist sie extra so ausgeleuchtet? Ich kenne Sie nur in einer art dunklen Titan. Grüße Billy Thank you for your interest. Model DZ7263 is gunmetal in color, not black. The picture is just a reflection of the image when photographed. You may take a look at specifications of the watch here: http://www.discountshop.com/Diesel-Little-Daddy-DZ7263 Regards, - Rita 11 Dec 2013
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I purchased the Nixon 51-30 chrono watch but I got the wrong one and would like to change it to the Nixon 51-30 all gold tide model. How do I go about this? You may request for a return/exchange authorization here: www.discountshop.com/return Regards, - Rita 11 Dec 2013
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Hello, I am looking to buy the Micheal Kors Bradshaw Watch Model no. mk8255. I've seen the price on your store for 225 USD, now i live in Britain and that price to the GBP is good, now my question is if i buy it in USD from your site will it be converted to GBP to be taken from my account which is around 137 GBP or will it stay as USD and pay around 215 USD and there will no no conversion? I hope i haven't made this too confusing and hard to understand. I saw the same watch on your GBP language change and its for around 200 GBP so its a lot more expensive (which i can't understand - its around £70 more) If you could shine some light on this it would be fantastic as this only confusion is stopping me from buying the watch from yourselves. Thank you very much, Lee. Thanks for your interest. The reason for the higher prices in GBP is because those prices are INCLUSIVE of import duties/taxes applicable in UK. If you instead purchase in US dollars and have the item shipped to UK, then we would not be responsible for the duties/taxes that would apply in UK. If you purchase in USD, the transaction will be as if you have traveled to USA and purchased something there, i.e. your bank in UK will charge you in GBP after applying their foreign transaction charge. We hope this is clear. If you still need further information, please let us know. Regards, - Jo 11 Dec 2013
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I made my order in 3/12/2013and till now when i check it i found it only on the second step didnt enter packing why all that time plz help Thank you for your message. We regret to inform you that we are unable to deliver to Saudi Arabia at this time. The payment has been refunded and the order has been cancelled. An email was sent to you on December 3 informing the same. We apologize for the inconvenience caused. Regards, - Rita 09 Dec 2013
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hello, Im trying to put a discount code for a Nixon watch and its not working. Where do you guys ship from ? Thank you for message. Please note we do not have any active discount or promotion codes at this time. Our prices are highly discounted and are very competitive in comparison to other discount resellers. We have warehouses in 4 global locations (USA, UK, Japan and Hong Kong), and depending on the stock availability orders will be shipped accordingly. Regards, - Rita 09 Dec 2013
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Hi, please help. What should I enter in the "Billing Address" when paying by credit card? Thank you in advance. Thank you for your message. You may mention the shipping address as the billing address or also the address registered with your credit card, if this is different from the shipping address. Regards, - Rita 08 Dec 2013
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How I can buy and how you will send to me tanzania, Mbeya region, Thank you for your interest. We are not shipping to Tanzania at this time. Regards, - Rita 08 Dec 2013
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where are you stationed here in Nairobi please.contact me through that e mail a dress because you may not get me through phone call.thanks. Thank you for your message We are an e-commerce company and sell our merchandise online only. We do not have physical stores. Please note we also do not ship to Nairobi at this time. Regards, - Rita 07 Dec 2013
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Olá... Gostaria de saber se teriam mais o menos como estimar o valor dos Impostos desse produto Relogio Diesel-Mr.-Daddy-DZ7193 sendo enviado direto pelo FEDEX os impostos seriam para o BRASIL estado de SC. E qual o valor que esse produto sai na fatura comercial seria o USS 241,00??? obrigado JUNIOR Obrigado por sua mensagem. Você pode consultar o seguinte link para taxas e impostos que podem ser aplicados: http://www.dutycalculator.com/country-guides/Import-duty-taxes-when-importing-into-Brazil/ Sim, vamos declarar o valor integral do produto, EUA 241 dólares para o modelo DZ7193. Saudações, - Rita 06 Dec 2013
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Hi, I am looking to buy a Hamilton Intra-matic silver dial 38mm with leather strap off you guys, but can only find the 42mm variant, do you guys happen to stock the 38mm? I am currently residing in Australia - what's the shipping/additional costs like? Cheers Thank you for your interest. The only Hamilton Intra-Matic Silver Dial 38mm watch we have in stock is H38455151 which comes with a stainless steel bracelet, not a leather strap. You may take a look at other Hamilton watches available here: http://www.discountshop.com/Hamilton-Watches Regards, - Rita 06 Dec 2013
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why has my last 2 orders been cancelled ?? Says no shipping address, who says ?? Paypal or you. Please correct & tell me when I can reorder, thats if you want this order... PayPal has marked your shipping address as 'unconfirmed'. We are unable to ship to an 'unconfirmed' address because it is not eligible for protection against fraud. You are welcome to order again after first confirming the shipping address in your PayPal account. We regret the inconvenience this has caused. Regards, - Jo 05 Dec 2013
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Hy, I want to buy Model: FS4815 How long will it take to be delivered in Roumania? After I buy it you will give me an track order? I`m waiting your response. Best regards, Samsudean A. Thank you for your interest. We offer Standard Shipping for free which delivers in 10-15 days. We also offer expedited shipping for US$ 25 which delivers in 5-7 days. Yes, we provide a tracking number once orders are shipped. We look forward to receive your order. Regards, - Rita 05 Dec 2013
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i am trying to buy a watch and it is saying free shipping then when i am about to pay it is charging me $25 for shipping . Why? Thank you for your message. We offer Standard Shipping which is free of cost. We also offer Expedited Shipping which costs US$ 25. Please ensure you are selecting standard shipping from the drop down option. If you face further issues, please feel free to reach out to us. We look forward to receive your order. Regards, - Rita 04 Dec 2013
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Hi, I have received the item purchased with you. I want to thank you for providing the service you offered. Thanks a lot. We are glad to know you are happy with your purchase and our services. We look forward to serve you again soon. Regards, - Rita 03 Dec 2013
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Dear Sir/Madam I want to ask you about your watches, are they original? like Tommy Hilfiger Brady 1790891 Best Wishes Honer Thanks for your interest. All our merchandise is 100% authentic and brand new. We do not engage in selling replicas as it is illegal. You can refer to feedback from our satisfied customers here: http://www.discountshop.com/customer-comments Also, all our merchandise comes with a 1-year seller warranty. Regards, - Rita 03 Dec 2013
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I want to ask regarding about Diesel Mr. Daddy DZ7266 this model have light or not? Thanks. Thank you for your message. Diesel Mr. Daddy DZ7266 does not have LED light. Its markers and hands are luminous though. Regards, - Rita 02 Dec 2013
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Hi, Just want to inquire about the Seiko Premier SNP025P1 watch. I was wondering if the bracelet brown colour is as dark as the one shown in the pictures contained in the following link: http://www.discountshop.com/Seiko-Premier-SNP025P1 or if its a lighter shade as shown in your promotional video: http://www.youtube.com/watch?v=sBjsbrpPvgk Regards, Thank you for your message. The actual color of the watch is the dark brown shade as represented in the picture on our website. Regards, - Rita 02 Dec 2013
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Hello!You're now sending Luminox in Russia?Can I buy watches here? Thank you for your interest. Yes, we have now reinstated delivery to Russia. To take a look at available Luminox Models please visit: http://www.discountshop.com/Luminox-Watches Regards, - Rita 01 Dec 2013
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Hi, How much do you charge for shipping to South Africa? Also do you have stock available for the Diesel DZ7287 Little Daddy Chronograph Gold Tone Stainless Watch Mens. Regards, Daynne Thank you for your interest. We currently do not have Model DZ7287 in stock. We generally restock inventory every 4-6 weeks, you may get back to us then. You may be interested in other Diesel models which we currently have in stock, pleae visit: http://www.discountshop.com/Diesel-Watches Yes, we do ship to South Africa. We offer standard shipping for free of cost and this delivers in 12-15 days. We also offer expedited shipping for US$ 25 which delivers in 5-7 days. Please note there can be duties/taxes for international customers. Buyers are responsible for any applicable charges in their respective country. We can declare as 'gift' and state low value on request. Regards, - Rita 30 Nov 2013
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hello, Do you have a shipment of turkey. the country in which the product is being sent. Has the product box. What do you do shipment with shipping companies. How much is shipping fee. and products "Hong Kong Post" or "China Post" Do you have the possibility to make shipment Thanks for your interest. Please find below responses to your queries: 1. Yes, we currently ship to Turkey. 2. We have warehouses in 4 global locations (USA, UK, Japan and Hong Kong), and depending on the stock availability it will be shipped accordingly. Shipments from the US warehouse are mostly only for customers in USA. Also, if the item is stocked out in the US warehouse, we would ship it out from our alternative warehouse location in Hong Kong. 3. All products are shipped with the original manufacturer's box/case, packaging and manuals. 4. The item will be sent by registered airmail, via an appropriate carrier (USPS/FedEx/UPS/EMS/DHL) depending on the selected shipping option. 5. We offer 2 shipping options: Standard Shipping is free and can take 8-15 business days for delivery. Express Shipping costs $25 and delivery can take 4-5 business days. Please do not hesitate to contact us in case of further queries. Looking forward to receiving your order. Regards, Liz 29 Nov 2013
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I want to order a watch from your website but i wonder how long it will take till i receive it( i lie in Bulgaria)- a month ,2 or 3 weeks? Thank you for your interest. We offer Standard Shipping for free of cost which delivers in 12-15 days. We also offer expedited shipping for US$ 25 which delivers in 7-10 days. Regards, - Rita 27 Nov 2013
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Dear sir/madam, I've seen a nice watch and I would like to buy it, when I wanted to finish the payment, I've got an error message that I need to add a creditcard on my PayPal account which I do not have. Can you please tell me another way I can send the money to you? I really want this watch badly. I would appreciate any help. Yours sincerely, Stiwen Jovanovic Thank you for your message. Aside from PayPal and credit card, we do offer other payment options like Debit Card, Checkout through Amazon, or Google Check Out. You may opt for any of these options to complete your payment. We look forward to receive your order. Regards, -Rita 27 Nov 2013
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Hi, Just checking that all your products are 100% authentic and if I was to order a watch to be delivered to London roughly how long would delivery take? Thanks, Tom Thanks for your interest. All our merchandise is 100% authentic and brand new. We do not engage in selling replicas as it is illegal. You can refer to feedback from our satisfied customers here: http://www.discountshop.com/customer-comments We offer 2 shipping options: Standard Shipping is free and can take 8-15 business days for delivery. Express Shipping costs $25 and delivery can take 4-5 business days. Regards, Liz 26 Nov 2013
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Hi there, Any chance you can get this watch below in stock?? http://www.marcjacobs.com/watches/womens/mbm1246/henry-skeleton-40mm?sort= Thank you for your interest. We do have this watch in stock. You may place your order at: http://www.discountshop.com/Marc-Jacobs-Henry-Skeleton-MBM1246 We look forward to receive your order. Regards, - Rita 22 Nov 2013
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Good Morning, Please i want to know if i can pay cash on delivery on UAE Dirhams so when i recieve my watch i will pay to the delivery man. Thank you, Nadine Kehdy. Thanks for your interest. Unfortunately, we do not offer 'Cash on Delivery' service for purchasing our items. We accept payments by PayPal, Amazon Payments or credit cards - Visa, MasterCard, American Express, Discover. Regards, Liz 21 Nov 2013
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I am considering ordering a luminox watch from your site. can you provide proof of distributorship and an address of business in the USA which can be verified Thanks for your interest. Please be advised that we are an online discount retailer and not authorized dealers or distributors. We buy excess stock from authorized dealers, wholesalers, and distributors in bulk at volume discounts. The resulting cost savings are passed on to customers worldwide in the form of low prices. Our business address details are given below: Suite 506 733 Summer Street Stamford CT 06901 USA Contact Number: +1 212 3801561 Regards, Liz 20 Nov 2013
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Hello..do you have any ahipping to brunei country?luminox 1922.i want to find out best price of this watch model.reply asap.thanks Thanks for your interest. Yes, we currently ship to Brunei. The item price for Luminox Atacama Field Day Date 1922 will be $488. We offer 2 shipping options: Standard Shipping is free and can take 8-15 business days, and Express Shipping costs $25 and delivery can take 4-5 business days. Hence, the total cost will be $488 (Standard Shipping) and $513 (Express Shipping). Looking forward to receiving your order. Please do not hesitate to contact us in case of any further queries. Regards, Liz 20 Nov 2013
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Do you do shipment to my country (Brunei Darussalam)? Thank you for your message. Yes, we do ship to Brunei Darussalam. We offer two shipping options: Standard Shipping is free and delivers in 10-15 days. Expedited Shipping costs US$ 25 and delivers in 4-5 days. Regards, - Rita 16 Nov 2013
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Hi, I just received the watch HAMILTON H77616533, but I can not adjust the time, other functions work just fine. Can you tell me how to adjust time, otherwise I have to return it. Thank you! Thank you for your message. Kindly refer to the Hamilton Instruction Manual (Page 2) on how to set the time: http://lib.hamiltonwatch.com/pdf/customer_service/user_manuals/khaki_x-wind_manual_hamilton.pdf Regards, Liz 15 Nov 2013
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good night I wonder if you guys send purchases to Brazil, and was charged the shipping freight. thank you Thank you for your message. Yes, we do ship to Brazil. Standard Shipping is free and delivers in 10-15 days. Expedited Shipping costs US$ 25 and delivers in 5-10 days. Regards, - Rita 15 Nov 2013
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good morning my name is mauricio, i´m from cali colombia i saw this web page, i have question, it´s secure to buy this things, how many days send my product also the guarantee is longer or short. Thanks for your interest. Your personal information will be secure on our website as our site transactions and database are hacker-safe and SSL-certified. Products are generally shipped within 2 business days of receiving cleared payment. Every watch sold on our website is covered by our 1-year seller's warranty, wherein you can send the watch to us for servicing if there is a problem in the first year. Also, we provide manufacturer warranty for most of our products. For further details, kindly visit the FAQ section on our website. Alternatively, you can contact us in case of any further queries. Regards, Liz 14 Nov 2013
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which amount to be paid to send to Brazil? Thank you Thank you for your message. Standard shipping is free and delivers in 12-15 business days. We also offer expedited shipping upon checkout, for US$ 25 which usually delivers in 3-5 days. Please be informed there can be duties/taxes for international customers. Buyers are responsible for any applicable charges in their respective country. Regards, - Rita 14 Nov 2013
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good afternoon, I wonder if the warranty that bring in the manual for two years the two watches tommy you buy are valid in Argentina. From already thank you very much Thank you for your message. Yes, the watches you purchased (2 Tommy Hilfiger) come with 2 year manufacturer warranty around the world. Also, we offer a 1 year seller's warranty with merchandise you purchase through us. Regards, - Rita 14 Nov 2013
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Do you delivery in Republic of Ireland? Thanks Emilio Thanks for your interest. Yes; we ship to Ireland. You can order on the Irish portal and then we would take responsibility for any duties/taxes - http://ie.discountshop.com/ Regards, -Benny 11 Nov 2013
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Hello, we are interested if you send to Europe, specifically in Slovenia and the price of postage. Thenk you and best regards Thanks for your interest. Yes, we ship to Slovenia. Standard Shipping is free and takes about 8-12 business days, and Expedited Shipping is for $25 and delivers in 4-5 business days. Regards, -Benny 11 Nov 2013
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I will like to know if you can supply me with video/audio recording wrist watch with the total price to post to ghana Thank you for your message. Please clarify what video/audio recording you are referring to. We provide standard shipping for free and will take about 10-15 days to deliver. We also provide expedited shipping for US$ 25 which will take 5-7 days to deliver. Please note international customers may be subject to duties and taxes. We are not liable to delays cause by custom clearance. Regards, - Rita 09 Nov 2013
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Hello My friend, shipping to Brazil? Thankyou! Thank you for your message. Yes, we do ship to Brazil. Regards, - Rita 07 Nov 2013
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Hi , I am interested in buying one of your watches, but before that I'd like to ask you which post service you are using to send express shipping. I would pay additional 25$ for that service. I'm from Montenegro , central Europe Thank you , Nikola Damjanovic Thanks for your interest. We will use EMS Speedpost. Regards, - Jo 07 Nov 2013
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Hello, I'm interested in a couple of watches on your site. I'm from Canada. I noticed I could change my region and then all the prices changed. I was wondering if its still possible to purchase within American currency as it'd still be cheaper after the conversion? Thanks for your interest. The reason for the higher prices in Canadian dollars is because those prices are INCLUSIVE of import duties/taxes applicable in Canada. If you instead purchase in US dollars and have the item shipped to Canada, then we would not be responsible for any duties/taxes that would apply in Canada. Regards, - Jo 06 Nov 2013
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Hello. I am interested in the watch Diesel DZ4282. Do you ship To Belgium and what are the costs please? Thanks for your interest. Shipping to Belgium is free by standard mail which delivers in 12-15 business days. Express shipping costs $25 and delivers in 5 business days. Please note that we would not be responsible for any duties/taxes applicable in Belgium. Regards, - Jo 06 Nov 2013
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i want that watch but first i want ot try that can i let me know the place in multan pakistan where i can go nad see. Thank you for your message. We are an online store and have no physical store where you can go and try the watch. We do have a 'try it on' or 'watch sizer' feature though which will help you understand how the watch will look on your wrist. Once you select the watch of your choice, you will find the 'try it on' option right below the image. Please click on that and follow the steps mentioned. Regards, - Rita 06 Nov 2013
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Hi, do you send (can i order) products to Republic of Macedonia? Thanksa Thanks for your interest. Yes, we ship to Macedonia. Looking forward to receiving your order. Regards, Liz 05 Nov 2013
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Hi - I am interested in the Hamilton Jazzmaster Lord Hamilton H32816131. Would you please advise if you have it in stock? Also, do you offer a price match? I have been quoted $1169 from Leslie Gold Watch Co but unfortunately, it's a 6-8 week delivery time. Please let me know and thank you! Thanks for your interest. The model is in stock and can be delivered to you in NYC within 4 days with free shipping and no tax. We are unable to offer faster delivery since this model will be shipped from an overseas warehouse due to a stockout in the US warehouse. Please be assured that $1309 is a discounted price for this model - http://www.discountshop.com/Hamilton-JazzMaster-Lord-Hamilton-H32816131 Items may be returned in original condition to our Connecticut location within 30 days for a refund. Regards, - Monica 05 Nov 2013
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Hi,I often buy watches from this website and I must ask you something.I see that in last 10 days your prices suddenly increased near the RRP ! Please tell me do you have in plan to decrease prices again or not?Thanks in advance,Alen Lukacevic Thank you for your message. We have recently revised our prices. Please be assured our revised prices are highly discounted yet competitive in comparison with other discount resellers Regards, - Rita 04 Nov 2013
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buenas queria saber si hacen envio a Argentina.? Gracias por su mensaje. Sí, lo hacemos nave para Argentina. Saludos, - Rita 04 Nov 2013
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Hi, Is there any customs for shipping to Poland (Europe)? Best Regards, Thank you for your message. There can be duties/taxes for international customers. Buyers are responsible for any applicable charges in their respective country. We can declare as 'gift' and state low value on request. Regards, - Rita 03 Nov 2013
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hello i would like to know if it will be possible to buy one of the batman dark knight diesel watch because i saw you don't have this model anymore Thank you for your message. We generally restock merchandise every 4-6 weeks. You may check back with us by then. Regards, - Rita 03 Nov 2013
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estoy interesado en realizar compras en su pagina, ustedes realizan despachos a Colombia? Su servicio al cliente hay personal que hable español?? Cual es el tiempo de entrega? gracias!! Gracias por su mensaje. Sí, enviamos a Colombia. La entrega puede tomar hasta 3-4 semanas como enviemos desde diferentes lugares, basados ??en su solicitud y la disponibilidad de inventario en nuestros almacenes. Saludos, - Rita 03 Nov 2013
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I ordered a watch through Amazon, and would like to know how I can register my warranty b/c I have been unable to do it via the web Thank you for your message. Kindly use your Amazon order code and email address to locate the order and register the warranty here: www.discountshop.com/warranty Please note that the warranty is to be registered within 60 days of purchase. Regards, Liz 30 Oct 2013
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Hi, i have a bad english, so I hope you understand me. I plan to buy a watch, and wonder if to send to Brazil, you send in the name of the company or individual. I wonder also if I receive screening product ... I await the answer to making the purchase. Thank you and I apologize for my English average. Thank you for your interest. Yes, we do ship to Brazil and can ship to an individual and/or in the name of a company. Items are brand "new-in-the-box", 100% authentic, with all original parts. Products are shipped with the original manufacturers box/case, packaging, and manuals. We look forward to receive your order. Regards, - Rita 30 Oct 2013
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Hi I want to return one item. Please confirm your address PO Box 8089, Stamford CT 06905-8089, USA. Can i send using Fedex. Please please reply. Waiting for your response. Thank you for your message. Kindly open a return request here: www.discountshop.com/return Once you register your return request, you will receive an email containing the return instructions and address details. You may use any courier service of your choice, but please note that, as per our Returns policy, we do not reimburse return shipping charges. Regards, Liz 28 Oct 2013
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Would you be able to ship to South-Africa, Johannesburg? Or Nairobi, Kenya. Kind Regards, Louis Thank you for your message. We are able to ship to South Africa but not to Nairobi and Kenya. Regards, - Rita 27 Oct 2013
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Hye discountshop, I want to ask, why all the nixon price for user who can access the link (http://www.discountshop.com/b2b) is Increased dramatically? Your new price is over market price for my country. Sorry. Hope u can consider the price. Regards. Thank you for your message. We have recently revised our prices. Please be assured our revised prices are highly discounted yet competitive in comparison with other discount resellers 24 Oct 2013
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Hi, I am currently in the Uk (United Kingdom) and I wish to purchase an item for my cousin in the in the USA, precisely new york. I will be paying for the item from the UK. I want to know if i will be charged for any international shipping cost or taxes. And also the appropriate payment procedure so that i can make payment of the item as soon as possible. Counting on your usual cooperation to customers Thank you for your interest. Regular mail is free of cost while Expedited shipping costs US$25. There are no duties or taxes for shipments within the US. We accept payment via credit card, Paypal or Google Checkout. Please refer to the following link for further details on payments and shipping: http://www.discountshop.com/FAQ#payment1 We look forward to receive your order. Regards, - Rita 24 Oct 2013
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I have ordered Fossil FS4656 just now. Do you send watches in case ? If yes then which kind of case it will be? Thank you for your message. The watch comes in a Fossil Tin together with all materials provided by the manufacturer. Please be advised we ship within two business days from order date. Regards, - Rita 22 Oct 2013
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Hi, good day. Did Luminox 3001.BO comes with Luminox Warranty Card inside the packaging ? Please advise ASAP. Thanks. Thanks for your interest. DiscountShop is a discount seller, not a franchisee of Luminox. Authorized dealers of Luminox are not permitted to sell at deep discounts. And only watches purchased from a Luminox dealer network will be serviced by Luminox. Your watch will be provided with a 1-year seller's warranty. If you want a 2-year Luminox warranty, you need to purchase from within Luminox' dealer network. Regards, -Benny 21 Oct 2013
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Hi, I'm from Australia and I was wondering if you post to P.O boxes ?? Thanks Thank you for your message. Yes; we can ship to a PO Box. Standard shipping is free and delivers in 12-15 business days. We also offer expedited shipping upon checkout which usually delivers in 3-5 days. Please feel free to contact us for further queries. Regards, - Rita 20 Oct 2013
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Luminox models 1822 and 1842. Do you have either of these models in stock for sale? How much is shipping? Are you an authorized reseller so the warranty is honored? Thanks, Henry Thank you for your message. Luminox models 1822 and 1842 have been discontinued and have been replaced by model 1922. Standard shipping is free of cost while expedited shipping will cost you $25. We are not authorized agents. We are discount resellers. Luminox watches are covered by our 1-year seller's warranty. There is no manufacturer (Luminox) warranty provided for this purchase. Regards, - Rita 19 Oct 2013
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what is your shipping courier to philippines in free standard shipping? do you provide tracking number for standard shipping? Thanks for your interest. We have warehouses in 4 global locations (USA, UK, Japan and Hong Kong), and depending on the stock availability it will be shipped accordingly. For delivery to Philippines, the item will be shipped from our Hong Kong warehouse via the HK postal service. If the item is stocked out in HK, then it would be shipped from the US warehouse via the US postal service. Yes, tracking number is provided for standard shipping. Regards, Liz 17 Oct 2013
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is your shop an Authorized Dealer for Luminox? i see a watch i'd like to buy but i'm concerned it's a fake. i read all of your site disclaimers but still, how can it be 'proved' that the products are not fake? thanks. Thanks for your interest. We are not an authorized franchisee of Luminox. We are independent operators, which is precisely the reason why we can sell at deep discounts. Authorized dealers are restricted by their franchise contract from selling at deep discounts because it dilutes the brand. Please be assured that all our merchandise is 100% authentic. For reference, please see here - http://www.youtube.com/countshop http://www.discountshop.com/FAQ http://www.discountshop.com/customer-comments You can also check out reviews on 3rd party sites here - http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&ftab=AllFeedback&userid=discountshop_deals&iid=-1&de=off&interval=0&items=200 http://www.amazon.com/gp/aag/details/ref=aag_m_fb?ie=UTF8&asin=&isAmazonFulfilled=1&isCBA=&marketplaceID=ATVPDKIKX0DER&seller=A1UKY7991QIQBF In addition, you can search 'discountshop.com' on Google to check us out further. Regards, -Benny 16 Oct 2013
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kako moze da se naruci jedan od ovih satova sa ponude.i da li se placa postarina Thanks for your interest. For shipment to Bosnia, please select the express shipping option which costs $25. Regards, - Jo 16 Oct 2013
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Hi there Two weeks ago I made my first purchase from you guy and must say that I am incredibly happy with the watch, the delivery time and the professionalism. I will be making my next purchase shortly... I just need to find a watch that I want to buy for my wife so she doesnt mind me spoiling myself That said, I was looking at the MK5491 ... any chance you guys would adjust your price to be more in line with Amazon.com? Please advise Welcome back! Thanks for your continued interest. Unfortunately, we are unable to reduce the price on this model. Please note that the price includes shipping to South Africa like we have done with your previous order. Regards, - Jo 14 Oct 2013
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Estoy interesado en la compra de un seiko diver como se realiza la forma de pago ? Yo estoy en España Gracias por su interés. El envío a España es gratuito por correo ordinario que entrega en 12-15 días. Por favor, compre aquí - http://www.discountshop.com/Seiko-Watches Saludos, - Jo 13 Oct 2013
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Hello friend, good day. I would like some information to start shopping at your store. What is the value of Shipping to Brazil? What is the approximate delivery time to Brazil (days)? Thank you for your attention Thanks for your interest. Shipping to Brazil costs $25 for express shipping via EMS Speedpost which delivers in 5 business days. Regards, - Jo 12 Oct 2013
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jak si? z pa?stwem kontaktowa? telefonicznie mo?na? Dzi?kujemy za zainteresowanie. Numer telefonu: +1 212 2030519. Pozdrawiam, - Jo 11 Oct 2013
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Me comunico desde Colombia y es porque estoy interesada en el reloj Tommy Hilfiger Mariner 1790901, pero no se si ustedes me lo puedan enviar a Colombia ya que es para el cumpleaños de mi esposo, los primeros días del mes de noviembre, si es factible el envio , me pueden decir que valor tiene todo y cuales son los pasos a seguir. Les quedo muy agradecida por su respuesta, ojalá positiva Atentamente Blanca González. (creo que el indicativo del número móvil para Colombia es +57) Gracias por su interés. Sí, podemos enviar a Colombia. El envío por correo normal tarda 15-20 días laborales. El envío expreso cuesta $ 25 y entrega en 5-7 días laborales. Por fin aquí - http://www.discountshop.com/Tommy-Hilfiger-Mariner-1790901 Saludos, - Jo 10 Oct 2013
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Buenas tardes. Deseo adquirir el reloj Seiko Velatura SPC073P1, pero tengo unas duda. Cuando he ido a una tienda pordepartamentos (Saga Fallabela) he visto que en la parte posterior del reloj aparece en el centro lo siguiente: Primera línea dice Seiko, segunda línea dice Velatura y en la tercera línea aparece un código de 6 dígitos. En la foto que ustedes muestran esa tercera línea (es decir el código) no aparece, lo cual me causa duda si el reloj es original. Yo poseo un Seiko Sportura y éste posee el código de 6 dígitos. Favor de resolver consulta. Gracias. Gracias por su interés. Nos escondemos el código en el cuadro porque no queremos que la gente mala interpretación de que recibirán un reloj con el mismo código exactamente como en la imagen. El reloj que reciba tendrá un código. Toda nuestra mercancía es 100% auténtico. Saludos, - Jo 07 Oct 2013
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Hello, may I ask a question about the Hamilton H70515137. Does the price C$503 includes the shipping fee and tax? Thanks. Thanks for your interest. If you purchase on ca.discountshop.com at a price in Canadian dollars, then you would not be responsible for any duties/taxes in Canada, i.e. the price is all-inclusive. Regards, - Jo 07 Oct 2013
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Hello, am contacting you because I am opening a shop, to develop the method dopshipping. And seeing the products from your store, appear to be of great quality, and caught my attention! Do you work with dropshipping? Is there any requirement to be able to resell the products of you in my store? What is the delivery time for Brazil? Wait, thank you! Product Sales Thanks for your interest. Unfortunately, we do not provide drop-shipping service to Brazil at this time. Regards, - Jo 07 Oct 2013
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Hi. I have a question about the Hamilton Jazzmaster Viewmatic model H32455557 y'all have available. I wanted to verify it's something you have in stock, not something you'd have to obtain from Hamilton first? Thanks. jason Thanks for your interest. This model has stocked out in the US warehouse but is available at our overseas warehouses and can be delivered to you within 4-7 business days. Regards, - Jo 07 Oct 2013
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Can you sent every countries. Thanks for your interest. Yes, we ship worldwide to all countries. Regards, Liz 04 Oct 2013
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Dear sir/madam As far as Armani ladies watch model AR1463 is concerned... On description, you say that there is no chronograph. What about the little chronograph on it? Does it work? Or is it all about design? (not working) Thank you Thanks for your interest. The subdial you are referring to is not a chronograph. It's the seconds measurement hand for regular time-keeping. This watch has just 3 hands -- an hour hand and minute hand in the outer dial, and a seconds hand in the inner dial. Regards, - Jo 02 Oct 2013
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Hello. Your FAQ section mentions import duties/taxes. Would this be payable when shipping to Australia? Kind regards, Mark Thanks for your interest. If you order on au.discountshop.com (the Australian site), you would not be responsible for any duties/taxes applicable in Australia, i.e. the price you pay will be the final price. Regards, - Jo 02 Oct 2013
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I need to know if the Item I bought last week for my fiancé is a woman watch or a man watch??? Please let me know, thank you!! Luminox 3057WO is a men's model. Regards, - Jo 01 Oct 2013
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Dear sir/madam I am from Greece and interested in buying Emporio Armani AR1463 model. How much doees shipping to Greece cost? Is shipping free as written in FAQ? Thank you in advance Thanks for your interest. Shipping to Greece is free by registered airmail which delivers in 3-4 weeks. Express shipping costs $25 and delivers in 5 days. Regards, - Jo 01 Oct 2013
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Hi, I wish to inquire if you are shipping to Israel and what is your shipment method for standard delivery. Thank you, Omry Thanks for your interest. Shipping to Israel is free by registered airmail which delivers in 12-15 business days. Shipping via Fedex costs $25 and delivers in 4-5 days. Regards, - Monica 01 Oct 2013
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Hi, Wanted to confirm that you are shipping to Israel and ask what is shipping method (ups, fedex,mail...) Thank you, Omry Thanks for your interest. Shipping to Israel is free by registered airmail which delivers in 12-15 business days. Shipping via Fedex costs $25 and delivers in 4-5 days. Regards, - Jo 30 Sep 2013
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Your order (ID 304545-DZ7279) you charged me 500$ canadian change and you sell the Watch in sale at 375$US change,can you explain to me how do you calculated the change between USA vs CANADA bc it dosent represent the market at alL..... The price you pay in Canadian dollars includes the duties/taxes applicable in Canada. If you buy from the US site, you would be responsible for the duties/taxes applicable in Canada. The prices on each site -- whether it is Canadian or Australian or British or Japanese or Swedish includes whatever duties/taxes are applicable in that particular country. It has nothing to do with the foreign exchange rate. Regards, - Monica 30 Sep 2013
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Helo, I want to ask if you make shpping to Argentina. Thanks Thanks for your interest. Shipping to Argentina is free by standard mail which delivers in 12-15 business days. Express shipping costs $25 and delivers in 5 days. Regards, - Jo 29 Sep 2013
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What is the availability of the Scott Cassel Luminox watch #3901? I inquired months ago and was told mid-August. Is there an availability date for this watch? Thank you. Thanks for your continued interest. Please note that 3901 is not a Scott Cassell model. 3901 is in stock and can be ordered here - http://www.discountshop.com/Luminox-Navy-Seal-Faststrap-3901 3054 is a Scott Cassell model and it is in stock - http://www.discountshop.com/Luminox-Scott-Cassell-3054 Regards, - Jo 27 Sep 2013
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send to Brazil? how much is the shipping? Thanks for your interest. Shipping is free by standard mail which delivers in 12-15 business days. Express shipping costs $25 and delivers in 4-5 days. Regards, - Jo 27 Sep 2013
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Hello, I am interested in the SNK617K1. I've heard good things about this watch. Was wondering if you could recommend this watch for me? I work as a butler so I don't do much strenuous work but surely occasionally I do lift bags etc. I was also actually looking at some luminox watches but this one has caught my eye. I think I might just get it as it is a great price. Thanks for your interest. Seiko is generally a superior quality brand than others like Luminox. Please note, however, that this particular model is an automatic version which means it is self-winding, not battery operated. It stays winded as long as it is in active use. If it is left sitting stationary for a few days, it will stop working and will have to be moved again for recharging. You are welcome to see video reviews of some of our watches - http://www.youtube.com/CountShop Regards, - Jo 27 Sep 2013
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Hi, I was wondering if you had any information on what I should expect in terms of customs fees for a shipment to Canada? I was thinking of the Luminox 1500 Series. Thanks for your interest. You can order on the Canadian site -- ca.discountshop.com -- where the prices are all-inclusive, i.e. we will be responsible for duties/taxes that may apply in Canada. Regards, - Jo 25 Sep 2013
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hello i am in south korea can you deliver to south korea? if you can deliver there, how much do i pay for deliver fee? i will wait for your kind answer. thanks you. Thanks for your interest. Delivery to South Korea is free by standard mail which delivers in 12-15 days. Express shipping costs $25 and delivers in 4 days. Regards, - Jo 24 Sep 2013
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Good afternoon! What is the reason for the delay order 304280? Thanks for your message. Tracking number for your parcel is RB354923457HK. You can check the status at http://www.hongkongpost.com. Regards, - Sunny 24 Sep 2013
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you send yous products to brasil ?? Thanks for your interest. Shipping to Brazil costs $25 and delivers in 5 days. Please be sure to select Express Shipping while ordering. Regards, - Jo 23 Sep 2013
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Hi, Just wanted to say I really like the 'Try it On' feature on the website. I've seen similar things on glasses (spectacles) websites but never on a watch site so its a first for me - very useful. I also think your videos are useful and you should keep making them. Ignore the YouTube 'experts'. Video creates a much more realistic picture of what a watch looks like. Keep up the good work. Thanks for your message. We are glad to hear that you found this feature helpful. We are still experimenting with it and hope to make improvements. If you have any specific suggestions for improvements that you would like to see, do please let us know. We will similarly be continuing to improve our video reviews. A strong of new videos have been recorded and are expected to release in 2 weeks, if you would like to check them out. Regards, - Jo 20 Sep 2013
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Hi there, Would I be able to lay-by the Luminox NAV SPC 8831, I.e. Pay it off over say 2 months and have it shipped to Wellington, New Zealand? Regards, Ethan Thanks for your interest. Unfortunately, we do not have any such payment option. Perhaps you can try PayPal's 'Bill Me Later' option. Regards, - Jo 20 Sep 2013
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Hello. I am interested in Luminox model 1505. Your not an authorized retailer, so how long have you had this watch, and is it brand new? Also, the movement is an ETA 2826, do you know what grade it is, or how many adjustments that were made to the movement for it's accuracy? Thanks for your valuable time! Thanks for your interest. All the merchandise in our inventory is recently manufactured. As discount sellers, we don't hold on to stock. Also, our merchandise is 100% authentic and brand new. You can refer to feedback from our satisfied customers here: http://www.discountshop.com/customer-comments Kindly contact the Luminox customer support for technical clarifications on the movement. Regards, Liz 19 Sep 2013
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hi,i live in sydney, Australia just want to know some questions before I bought it. Can you ship it to P.O.Box? And when can I receive my item? thanks a lot. Keivn Thanks for your interest. Yes; we can ship to a PO Box. Standard shipping is free and delivers in 12-15 business days. Express shipping costs AU$30 and delivers in 5-7 business days. Regards, - Jo 18 Sep 2013
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Hello, thanks for the last reply. Do you have this hamilton Ventura H24491732 or the brown skelatonized one available? Thanks! Yes; H24491732 is in stock and ready to ship. Please order here - http://www.discountshop.com/Hamilton-Ventura-H24491732 Regards, - Jo 17 Sep 2013
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Dear sir, do You ship to Montenegro (Europa) Rgds Predrag Thanks for your interest. Yes; we ship to Montenegro. Standard shipping is free and delivers in 15-20 business days. Express shipping costs $25 and delivers 7-10 business days. Regards, - Jo 17 Sep 2013
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Satisfied with purchase, excellent service and fast shipping !! We are glad to hear it. Welcome back any time! Regards, - Jo 17 Sep 2013
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??????????????? ?????? Casio Model: GA110FC-2A ??????????????????????????????? ??????????????????????????????????(??????????????) ????????????????????????? ???????????????????????????????????????? Thanks for your interest. Yes; we ship to Thailand. http://www.discountshop.com/Casio-G-Shock-GA110FC-2A Regards, - Jo 16 Sep 2013
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Hello, I have a few questions. Where is your store located? What exactly does your warranty cover? Where would repairs and maintenance be taking place and by who? Thank you Sean Thanks for your interest. We do not operate physical stores. We are headquartered in Stamford CT and we only sell online. Our warranty matches the terms of the manufacturer's warranty. Items must be sent to our location in Stamford CT (if you are located in USA or Canada) where they are repaired by a professional technician. If you are not located in North America, you would send to our locations in London, Hong Kong, Japan, or Australia. Regards, - Jo 12 Sep 2013
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Hi Discountshop! May I just inquire, how much is the freight cost if the item to be sent to the Philippines spec. Davao City? I am planning to buy a g-schock watch. I also wanted to know how long will the shipping be? Thank you & God Bless! Albert Monteros Thanks for your interest. Shipping to Philippines is free by standard mail which delivers in 12-15 days. Express shipping costs $25 and delivers in 5 days. Regards, - Jo 08 Sep 2013
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Can I get delivery of tommy hilfiger 1790846 model at india..cash on delivery.. Thanks for your interest. Unfortunately, we do not offer cash-on-delivery service for India. You are welcome to make a payment by credit card or PayPal. Regards, - Jo 05 Sep 2013
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Hi, how can i get this watch when i send the money? and u can give the account number where i can send the money. MY DETAILS AS FOLLOWS: ABIBU OSCAR MGALLAH P.O BOX 3, TUNDUMA MBEYA - TANZANIA E-mail: abibuoscar@yahoo.com phone: +255754306239 Thanks for your interest. However, we are not shipping to Tanzania at this time. Regards, - Jo 05 Sep 2013
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order number 5004-1879BO. my LumiNox watch will not keep time it drops about 15 miuntes a month.. also the pins in the watch band keep bending and the band leather keepers are streched out. please help LOVE the watch and have refered many to your site ! Thanks in advance! Dustin We regret to inform you that the 1-year seller's warranty has expired on this order. We are unable to service items outside the warranty period. We recommend that the watch be taken to a local repair shop for service. Regards, - Jo 05 Sep 2013
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RE: 302959 I returned this Hamilton watch and you received it last week. We have not yet received our refund. Could you please tell me when we should expect it? Thank you, Please note that your payment was refunded on 4th September. It may take up to 2-3 business days for a card issuer or bank to credit the payer's account. Regards, - Monica 05 Sep 2013
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Hi, i would like to know the actual lens diameter of Adidas Santiago Special Edition ADH2811 watch. Thank you Thanks for your interest. The case diameter on this watch is 42mm. You can use the 'Try It On' feature here - http://www.discountshop.com/Adidas-Santiago-ADH2811 Regards, - Jo 31 Aug 2013
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I ordered MBM4523. Order Number: 303432-MBM4523 Date: 25-08-2013. Courier : www.usps.com Tracking ID : EC203617910US Why is it shipping from the United States? I think that I will order MBM4523 tomorrow. Does it ship from the United States? Or is it Hong Kong? MBM4523 is only in the US warehouse at this time. Hence it will be shipped from US. Regards, - Jo 29 Aug 2013
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Please tell me the different against DKNY 8446 og DKNY 4662. On your website it look as the same colour etc. Regards, Karina Denmark Thanks for your interest. The difference between the DKNY8446 and DKNY4662 is that the former has a Silver dial and the latter has a Gold dial. Regards, Benny 28 Aug 2013
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I live in Brazil I want to know if you export to Brazil thank you await the answer Thanks for your interest. Yes; we ship to Brazil. However, we would not be responsible for duties/taxes applicable in Brazil. Regards, - Jo 28 Aug 2013
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Hi,I am trying to register my watch for the warranty but the information that it is bringing up is incorrect. It is saying that I bought the watch a day before I actually ordered it. What should I do should I go ahead and register it? There can be a 1-day difference in date information due to time zones. This is not a problem. Please go and register the warranty. Regards, - Monica 27 Aug 2013
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Good afternoon. I was interested by Seiko Flightmaster Pilot SNA414P1 Sending to Ukraine is possible? Thanks for your interest. Yes; we ship to Ukraine. Please select the expedited shipping option which costs $25 and delivers in 5 business days. Regards, - Jo 25 Aug 2013
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Hello can u tell me if I order a watch will I pay taxes and duty when it comes to the uk or have u shop in the uk ? Thanks for your interest. You can buy in British pounds on our UK site and that price will be inclusive of all duties/taxes. Basically, you will not be responsible for any duties/taxes if you order on uk.discountshop.com Regards, - Jo 23 Aug 2013
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Please advise the difference between models: Luminox Recon Pointman #8823KM vs 8824MI The difference between the Luminox 8823KM and 8824MI is that the former displays kilometer and the latter displays miles. The Luminox 8823KM is currently being offered at a special promotional price. Regards, Benny 22 Aug 2013
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Hi where is the item shipped from as I dont want to pay duty and charges on the item. I am in the UK (Diesel white watch DZ7265) Thanks Thanks for your interest. If you would like to pay a price that is inclusive of UK duties/taxes, you can order in GBP here: http://uk.discountshop.com/Diesel-Little-Daddy-DZ7265 Regards, Benny 22 Aug 2013
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Hello! I'm really intrested in your offer (armani watch ar0383) the brown one and I'm quite curious about the shipping cost to Luxembourg where I momentally choose to live? Really looking forward hearing from you, Respectfully, Kneip Tom Thanks for your interest. Shipping to Luxembourg is free by standard mail which delivers in 12-15 days. Express shipping costs $25 and delivers in 5 business days. http://www.discountshop.com/Armani-Classic-AR0383 Regards, - Jo 22 Aug 2013
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RE: Order 3029259 Thank you for shipping the order so fast. Unfortunately, my husband has his heart set on the Hamilton Pan Europe watch. Is this something you can obtain, so we can order from you? Also, could you please send instructions on how to return this item? Thank you! Unfortunately, we do not have the Pan Europe model in stock. Please open a return request here - www.discountshop.com/return Regards, - Jo 21 Aug 2013
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Bom dia me nome é francisco, quero comprar alguns produto de você, mas quero saber se você baixa o preço na nota fiscal para $50, para não pagar imposto no Brasil, obrigado aguardo resposta Obrigado pelo seu interesse. Não podemos afirmar baixo valor para os pacotes de Brasil. Atenciosamente, - Jo 21 Aug 2013
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good day! i would like to ask if the g-shock gx56-1a is on sale? or if you have promo or coupon codes that i can apply on my online purchase? it's currently priced at $120 and i was hoping i could purchase at amuch lower price. thanks much! hoping to hear from you soon... Thanks for your interest. The G-shock GX56-1A is in stock and ready to ship. http://www.discountshop.com/Casio-G-Shock-GX56-1A This model is already discounted and we are not running any special promotion at this point. Regards, Benny 19 Aug 2013
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Hi there, We are looking at purchasing the all black 42-20 nixon tide watch, can you confirm that you ship free of charge to New Zealand please? Also are these genuine nixon watches? And will there be a warranty with our purchase? Thank you, Jessica Thanks for your interest. All merchandise is 100% authentic. You can see video reviews of some of our products here - http://www.youtube.com/CountShop The watch is covered by our 1-year seller's warranty. Shipping to New Zealand is free by standard mail which delivers in 12-15 business days. Express shipping costs $25 and delivers in 5 days. Regards, - Jo 19 Aug 2013
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i would like to know shipping to thailand ? Thanks for your interest. Shipping to Thailand is free by standard mail which delivers in 12-15 days. Express shipping costs $25 and delivers in 4-5 days. Regards, - Jo 18 Aug 2013
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Hi, when I put the adress to shipping? We will have a chance to enter your billing and shipping addresses upon check out. Regards, - Sunny 18 Aug 2013
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Hej! Jag är intresserad av att köpa en Armani herrklocka AR1616 och undrar om det är möjligt att få den levererad så att jag fått den innan v. 34 slut. Köszönjük érdekl?dését. Express szállítási költséget SEK208, és biztosítja a 4-5 nap. http://se.discountshop.com/Armani-Classic-AR1616 Mvh, - Jo 17 Aug 2013
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Hi , I want to buy fossil ME 1127 . shipping address is in india . Can you confirm me if cash on delivery is available . I need to buy this in coming next few weeks Thanks for your interest. We are unable to offer cash on delivery service at this time. Regards, - Jo 17 Aug 2013
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Sir, I have placed order of Marc Jacobs Wrist Watch MBM 3207, My order No. is 303165, I request you that i want Henry Gold Tone Skeleton Colour in this wrist watch. I request you to pls. despatch the Henry gold tone colour against my order. Thanks for your purchase. MBM3207 is a standard issue model. Different photography and lighting can create difference in the shade. Please note that you can also check this model on Google images. www.google.com/search?hl=en&site=imghp&tbm=isch&source=hp&biw=1366&bih=677&q=MBM3207&oq=MBM3207&gs_l=img.3..0.1195.3701.0.4464.7.6.0.1.1.0.146.578.4j2.6.0....0...1ac.1.25.img..0.7.586.cAztH9y2BeI#bav=on.2,or.r_qf.&fp=4c254abf794170a&hl=en&q=MBM3207&sa=1&tbm=isch Regards, Benny 16 Aug 2013
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Do U do courier to Malaysia for the pebble watch Thanks for your interest. Shipping to Malaysia is free by standard mail which delivers in 12-15 business days. Express shipping cost $25 and delivers in 4-5 days. Regards, Benny 16 Aug 2013
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Hi there, Can I get the watch GA300-1A in nz? and how much is it? Thanks Thanks for your interest. Shipping to New Zealand is free by standard mail which delivers in 12-15 business days. Regards, - Jo 14 Aug 2013
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Bonjour, Pouvez vous activer ma garantie car impossible de le faire sur votre site Merci Ref. SNZF15K1 S'il vous plaît utiliser le numéro de commande :403-5031880-5262769 pour activer la garantie ici - www.discountshop.com/warranty Cordialement, Benny 13 Aug 2013
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I see you are selling Marc by Marc Jacobs Rivera watch, and it comes with 2 years manufacture's warranty. Is it an international warranty ?? If so, will you Provide a stamp with a purchased date in an original booklet or receipt??, so that when the watch needs to get it fixed in a foreign country, I can prove with the stamp or receipt that the watch is still under warranty. Please answer my questions. thanks Thanks for your interest. We will provide the Marc Jacobs 2-year warranty card. However, we are not authorized agents. We are discount retailers. This means that a Marc Jacobs service center reserves the right to refuse service even if you have the original warranty card. Some service centers care; some don't. Often they will just provide service if you say the item was received as a gift and you don't know where it was purchased. In any case, we offer our own 1-year seller's warranty wherein you can send the watch to us for repair if there is a manufacturing defect in the first year. 13 Aug 2013
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I want to buy Fossil ME1127 watch. I am from India. Thanks for your interest. We can ship to India, but we would not be responsible for any duties/taxes that may apply during import. We offer free shipping by standard mail that delivers in 12-15 business days. Express shipping cost $25 and delivers in 4-5 days. Regards, Benny 13 Aug 2013
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Hello, I purchased a Luminox watch from you around Christmas 2011. I have had to send the watch back to you twice for repairs most recently 12/2012. The watch is now acting up again. The second hand spins freely and is not keeping time again. Where can I send it for repair (again!)? The seller's warranty expires within 1 year of purchase. You would have to have the watch serviced at the local repair shop. Regards, Benny 13 Aug 2013
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I want to make an order for one piece of "Casio G-Shock GA110AC-7A" and ship to Hong Kong. Would you please tell me when will the stock be available so that I could make an order for it. Thanks. Regards Sueann Thanks for your message. We expect to receive a new Casio shipment in 4-6 weeks. Would you like us to send you an email once GA110AC-7A becomes available? In the meantime, you can check all available G-Shock models at- http://www.discountshop.com/fuzzysearch/results/G-Shock If you have further inquiries, please do not hesitate to contact us. Regards, Suki 12 Aug 2013
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Hi, Do you guys post free to Ireland? Want to buy a watch from you guys. And if possible I`d like to avoid getting hit with duties! Thx, Ben Thanks for your interest. Yes; we ship to Ireland. You can order on the Irish portal and then we would take responsibility for any duties/taxes - http://ie.discountshop.com/ Regards, - Jo 12 Aug 2013
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Hi i just purchased a mk8281 watch, i wanted express delivery so its here in 4-5 days as i need it for next sunday, however i think ive got standard delivery, is there any chance you can check please.. And if i can upgrade postage please. Regards Mitch Thanks for your order. We have sent you a PayPal invoice to upgrade your shipping method. Regards, - Sunny 10 Aug 2013
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BOA TARDE! GOSTARIA DE SABER SE TODOS ESSES RELOGIOS VEM COM AS SUAS CAIXINHAS. OBRIGADO! Thanks for your message. All our items are brand "new-in-the-box", 100% authentic, with all original parts. Products are shipped with the original manufacturer box/case, packaging, and manuals. Items have the original manufacturer's serial numbers intact. If you have further inquiries, please do not hesitate to contact us. Regards, Suki 10 Aug 2013
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Any chance you will be selling Hamilton H64615555? http://www.amazon.com/Hamilton-Khaki-Aviation-Pilot-H64615555/dp/B00DG9TCGK Thanks for your message. We are sorry that we do not stock for H64615555. We expect to receive a new Hamilton shipment in 4-6 weeks. Would you like us to send you an email once them model becomes available again? In the meantime, you can check all available Hamilton models at http://www.discountshop.com/fuzzysearch/results/Hamilton If you have further inquiries, please do not hesitate to contact us. Regards, Suki 10 Aug 2013
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Sirs, What is the dial color on your Seiko SRP 305 J1? Is it solid red or vertical stripes: light red with darker red? Thank you, Robert Thanks for your message. The dial color is light red and dark red vertical stripes. Kindly complete the purchase on our website- http://www.discountshop.com/Seiko-5-Sports-SRP305J1 Please be advised that we ship within 2 business days after receiving payment. The tracking information will be emailed to you promptly after shipment. If you have further inquiries, please do not hesitate to contact us. We look forward to serving you. Regards, Suki 09 Aug 2013
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Hello, I am interested in purchasing the Hamilton watch H77612933, but need it by next Friday, August 16th. It that possible to guarantee that I will recieive it by then (if I pay for the expedited shipping) if I purchase right away? Thanks Thanks for your interest. If you select the express shipping option for $25, we can guarantee delivery by next Friday. Please respond back with the order number so we can rush it out. Regards, - Jo 09 Aug 2013
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Hi, whats up? The products that you sel are 100% original? Do they come in the box? Usually they are taxed in Brazil, which is shipping? Thanks for your interest in our products. All our merchandise is 100% authentic. For reference, please see here - http://www.youtube.com/countshop http://www.discountshop.com/FAQ http://www.discountshop.com/customer-comments All items come in their original box/packaging. We do not collect Brazilian taxes. Buyers in Brazil would be responsible for any duties/taxes applicable in Brazil during import. Regards, - Jo 08 Aug 2013
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Hi there, I am interested in: Hamilton Jazzmaster Auto Chrono H32616133. How long would it take for it to be delivered to Canada? Also, why is H32616133 model so much cheaper than the H32616533 model? I expected the leather strap model would be cheaper than the metal bracelet. Is it the supply and demand? Thanks for your interest. Delivery to Canada would be 8-12 business days by standard mail which is free. Express shipping costs $25 and delivers in 4-5 days. H32616533 is on limited discount because it is extremely popular and there are very few pieces left in stock. Regards, - Jo 07 Aug 2013
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Dear their , I want to ask you if I am going to buy a watch , who long its need to be deliver to my country Bahrain . Please to me the time in the regular ship and the fast . All the best Thanks for your message. We offer free standard shipping to Bahrain which delivers in 12-15 days. You can upgrade to expedited shipping for $25. In that case, delivery is 3-5 days. Please be advised that we ship within 2 business days after receiving payment. The tracking information will be emailed to you promptly after shipment. If you have further inquiries, please do not hesitate to contact us. Regards, Suki 07 Aug 2013
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Does the Hamilton #H77616333 prices at $934.00 come with a 2 year manufacturer's warranty? Thanks for your interest. We will provide the Hamilton 2-year warranty card. However, we are not authorized agents. We are discount retailers. This means that a Hamilton service center reserves the right to refuse service even if you have the original warranty card. Some service centers care; some don't. Often they will just provide service if you say the item was received as a gift and you don't know where it was purchased. In any case, we offer our own 1-year seller's warranty wherein you can send the watch to us for repair if there is a manufacturing defect in the first year. 06 Aug 2013
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Hi, Just to enquire whether will you have stock for Luminox model 1807? Thanks for your message. We expect to receive a new Luminox shipment in 4-6 weeks. Would you like us to send you an email once 1807 becomes available? In the meantime, you can check all available Luminox models at- http://www.discountshop.com/fuzzysearch/results/Luminox If you have further inquiries, please do not hesitate to contact us. Regards, Suki 06 Aug 2013
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Dear Sir/Madame, I am currently looking at buying the Luminox A 1945 and noticed that you are currently out of stock. I would like to know if and when you think you will be restocking and also if you ship to Luxembourg? I look forward to hearing from you thank you Colm Thanks for your message. We expect to receive a new Luminox shipment in 4-6 weeks. Would you like us to send you an email once 1945 becomes available? In the meantime, you can check all available Luminox models at- http://www.discountshop.com/fuzzysearch/results/Luminox We offer free standard shipping to Luxembourg which delivers in 12-15 days. You can upgrade to expedited shipping for $25. In that case, delivery is 3-5 days. Please be advised that we ship within 2 business days after receiving payment. The tracking information will be emailed to you promptly after shipment. If you have further inquiries, please do not hesitate to contact us. Regards, Suki 05 Aug 2013
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Hi, i would like to order the diesel watch DZ7262. Can you tell me when the clock is available again? Best regards Thanks for your message. We expect to receive a new Diesel shipment in 4-6 weeks. Would you like us to send you an email once DZ7262 becomes available? In the meantime, you can check all available Diesel models at- http://www.discountshop.com/fuzzysearch/results/Diesel If you have further inquiries, please do not hesitate to contact us. Regards, Suki 05 Aug 2013
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Hi. I have purchased a Nixon 51-30 from you today. Paid with paypal. But havn't received comformation from you that you have received order. When I go on your website to track order with order number 302814-1375698846 it says "order not found" Please comfirm that you have my order. And also how many days is average delivery to UK. Thanks. Zachary Mila Thanks for your purchase. However, the payment is currently in 'pending' status with PayPal, indicating that they are probably reviewing it to make sure it is a valid and authorized use of the PayPal account. Until the funds are cleared by PayPal, the order will not be finalized, hence it is not yet tracking in our system. To expedite the clearing of the payment, you could contact PayPal and provide any necessary information they may need. Alternatively, you could simply wait for them to complete their verification. Thanks for your patience and understanding. Regards, - Jo 05 Aug 2013
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I wanted to inquire, when I look at the site with the USA specification and prices are quoted in dollars, yor luminox dive chrono 8362 is quoted at 825$ but when the website is changed into south africa (current residence) the price goes up to R9900 plus. At the current exchange rate (9.85 to the dollar) the price should be R8101. What is the reason for this Regards Thanks for your interest. Prices in USD include only US taxes. Thus if you purchase in US dollars and request shipment to South Africa, you would be responsible for all duties/taxes applicable in South Africa during import. However, if you purchase in ZAR, the price is a final all-inclusive price and all applicable duties/taxes in South Africa would be our responsibility. Regards, - Jo 05 Aug 2013
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Hello. I bought in Your shop two watches adidas duramo (ADP6034, ADP6049) But one is to big and the other to small. I think that ADP6040 will be the best option but it isn't available now. Is it possible that someday this watch will be available? Unfortunately, ADP6040 is not expected to restock until October. Regards, - Jo 05 Aug 2013
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Hello, Is it possibe to order watches from Germany? I´m very interested in the diesel clock DZ4284! How much are the shipping costs? Best regards Rene Thanks for your message. Yes, of course! We offer free standard shipping to Germany which delivers in 12-15 days. You can upgrade to expedited shipping for $25. In that case, delivery is 3-5 days. Kindly note that DZ4284 is currently out of stock. We expect to receive a new Diesel shipment in 4-6 weeks. Would you like us to send you an email once DZ4284 becomes available? In the meantime, you can check all available Diesel models at- http://www.discountshop.com/fuzzysearch/results/Diesel Please be advised that we ship within 2 business days after receiving payment. The tracking information will be emailed to you promptly after shipment. If you have further inquiries, please do not hesitate to contact us. Regards, Suki 05 Aug 2013
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Hello. I'm really looking for this model http://www.discountshop.com/Hamilton-Jazzmaster-Maestro-H32576735 Will it be avible anytime soon? Thanks for your message. We expect to receive a new Hamilton shipment in 4-6 weeks. Would you like us to send you an email once H32576735 becomes available? In the meantime, you can check all available Jazzmaster Maestro models at- http://www.discountshop.com/fuzzysearch/results/Jazzmaster%20Maestro If you have further inquiries, please do not hesitate to contact us. Regards, Suki 04 Aug 2013
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Hello, I found the "Hamilton Men's H32445585 Jassmaster Viewmatic Black Dial Goldtone Watch" on Amazon but I cant find it on your website. Do you have the watch in stock with the brown leather-strap? Kind regards, Sebastian Thanks for your message. Yes, this model is available. You can complete your purchase on our website- http://www.discountshop.com/Hamilton-Jazzmaster-Viewmatic-H32445585 Please be advised that the parcel will be shipped within 2 business days. Tracking details will be provided promptly after shipment. If you have further inquiries, please do not hesitate to contact us. Regards, Suki 04 Aug 2013
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Please disregard my previous email. I found your return policy info on your web site. Thank you. Thanks for your message. Kindly refer to- http://www.discountshop.com/FAQ Please be advised that we ship within 2 business days after receiving payment. The tracking information will be emailed to you promptly after shipment. If you have further inquiries, please do not hesitate to contact us. Regards, Suki 04 Aug 2013
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Hello, I want to buy the michael kors watch MK5410. Do you send it to Brazil? How much it would costs? Thanks. Thanks for your message. We offer free standard shipping to Brazil which delivers in 12-15 days. You can upgrade to expedited shipping for $25. In that case, delivery is 3-5 days. Kindly complete your purchase on our website- http://www.discountshop.com/Michael-Kors-Dylan-MK5410 Please be advised that we ship within 2 business days after receiving payment. The tracking information will be emailed to you promptly after shipment. If you have further inquiries, please do not hesitate to contact us. Regards, Suki 04 Aug 2013
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I am interested in getting a Luminox 1942, but then I saw that it has no stock. I would like to know when it will re-stock, cause I would really love to have it before September. Cheers. Thanks for your message. We expect to receive a new Luminox shipment in 4-6 weeks. As requested, we will send you an email once 1942 becomes available. In the meantime, you can check all available Luminox models at- http://www.discountshop.com/fuzzysearch/results/Luminox If you have further inquiries, please do not hesitate to contact us. Regards, Suki 04 Aug 2013
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I am wondering if I want to make an order to UK, aren't there any taxes? I'm looking at Armani Meccanico AR4625. Many thanks. Thanks for your message. We advise you to check with the custom office in your country for the tax issue. Kindly note that you will be fully responsible for any duties and taxes that may be applicable. We can mark down the value of the shipment to avoid or minimize the taxes. You can complete the purchase on our website- http://www.discountshop.com/Armani-Meccanico-AR4625 If you have further inquiries, please do not hesitate to contact us. Regards, Suki 03 Aug 2013
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I'm looking to buy a luminox atacama field alarm 1945 that you have online for $516.. Do you ship to Australia? When can you get them in stock? Tan strap with black dial. Regards, Dan Thanks for your message. We offer free standard shipping to Australia which delivers in 12-15 days. You can upgrade to expedited shipping for $25. In that case, delivery is 3-5 days. We expect to receive a new Luminox shipment in 4-6 weeks. Would you like us to send you an email once 1945 becomes available? In the meantime, you can check all available Luminox models at- http://www.discountshop.com/fuzzysearch/results/Luminox Please be advised that we ship within 2 business days after receiving payment. The tracking information will be emailed to you promptly after shipment. If you have further inquiries, please do not hesitate to contact us. Regards, Suki 03 Aug 2013
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Hey, When will you be getting more stock for: Hamilton Railroad Auto Chrono H40686335 Thanks for your message. We expect to receive a new Hamilton shipment in 4-6 weeks. Would you like us to send you an email once H40686335 becomes available? In the meantime, you can check all available Railroad Auto Chrono models at - http://www.discountshop.com/fuzzysearch/results/Railroad%20Auto%20Chrono If you have further inquiries, please do not hesitate to contact us. Regards, Suki 01 Aug 2013
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Hi, I want to buy Seiko Chronograph SNDA57P1. How much will to ship in Belarus? Thank you.. Thanks for your message. We offer free standard shipping to Belarus which delivers in 12-15 days. You can upgrade to expedited shipping for $25. In that case, delivery is 3-5 days. Kindly finish the purchase on our website- http://www.discountshop.com/Seiko-Chronograph-SNDA57P1 Please be advised that we ship within 2 business days after receiving payment. The tracking information will be emailed to you promptly after shipment. If you have further inquiries, please do not hesitate to contact us. We look forward to serving you. Regards, Suki 01 Aug 2013
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Hello! I want to ask how is it possible to send watches to Russia - by usual mail or dhl? Thanks for your message. We offer free standard shipping to Russia which delivers in 12-15 days. You can upgrade to expedited shipping for $25 by EMS. In that case, delivery is 3-5 days. Please be advised that we ship within 2 business days after receiving payment. The tracking information will be emailed to you promptly after shipment. If you have further inquiries, please do not hesitate to contact us. Regards, Suki 31 Jul 2013
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Hello, If I place today an order ( from Spain ) for a watch, How long will be take for receiving it, here at Spain, taking in mind the delivery express by fedex Regard JR. Thanks for your message. Please select the $25 expedited shipping option, delivery to Spain is 3-5 days . Kindly note that we ship within 2 business days after receiving payment. The tracking information will be emailed to you promptly after shipment. If you have further inquiries, please do not hesitate to contact us. We look forward to serving you. Regards, Suki 31 Jul 2013
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Hello, If I place today an order ( from Spain ) for a watch, How long will be take for receiving it, here at Spain, taking in mind the delivery express by fedex Regard JR. Thanks for your message. Please select the $25 expedited shipping option, delivery to Spain is 3-5 days . Kindly note that we ship within 2 business days after receiving payment. The tracking information will be emailed to you promptly after shipment. If you have further inquiries, please do not hesitate to contact us. We look forward to serving you. Regards, Suki 31 Jul 2013
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Hello, currently the Casio G Shock GA110AC-7A is not available so unfortunately I am guessing it is not in stock. I am really looking to buy this so I would like to know when it will be in stock. Thank you for your time and I look forward to your reply. Thanks for your message. As requested, we will send you an email once GA110AC-7A becomes available. In the meantime, you can check all available G-Shock models at- http://www.discountshop.com/fuzzysearch/results/G-Shock If you have further inquiries, please do not hesitate to contact us. Regards, Suki 31 Jul 2013
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BRASIL PRODUTOS ORIGINAILS? CHEGAM NO BRASIL EM MEDIA COM QUANTOS DIAS?: FREE SHIPING BRASIL? OBRIGADO EMBALAGEM? Thanks for your message. All our merchandise is 100% authentic and brand new. You can refer to feedback from over 10,000 satisfied customers here - http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=discountshop-dot-com&ftab=AllFeedback Further details can be seen here - http://www.discountshop.com/FAQ http://www.discountshop.com/authenticity-guarantee We offer free standard shipping to Brazil which delivers in 12-15 days. You can upgrade to expedited shipping for $25. In that case, delivery is 3-5 days. Please be advised that we ship within 2 business days after receiving payment. The tracking information will be emailed to you promptly after shipment. If you have further inquiries, please do not hesitate to contact us. Regards, Suki 30 Jul 2013
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If i order a watch from Australia will it arrive by sea/air cargo or international mail (post). I need to know this as a I may need to make a declaration to customs. Also if I order today when is the latest my watch will arrive by? And an unrelated question do you know where armani watches are made?? Thanks for the help Thanks for your interest. You are welcome to order on our Australian site whereby you need not be concerned about duties/taxes in Australia as we will be responsible for them - http://au.discountshop.com/ The price you pay on au.discountshop.com is an all-inclusive price. Standard shipping is free and delivers in 8-12 business days. We do not know where Armani manufactures watches since they do not publish/print this information. Regards, - Jo Regards, - Jo 29 Jul 2013
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Hi I rang earlier left a message but realised I didnt leave my name, so I wanna buy a wrist watch and was wondering how long it would take to get to me. I leave in UK and travelling out on the 7th August. I will await your reply before I do anything else thanks. Thanks for your interest. Please select the $25 option for expedited shipping, which will deliver the order to UK within 5 business days. If you order by 30th July with expedited shipping, the order will deliver by 6th August. Regards, - Jo 29 Jul 2013
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I live in Australia and want to know will my order arrive by sea or air cargo or whether it will arrive by international mail (post). This is important as I will know whether I need to make a declaration to customs or not. Thanks for your interest. You are welcome to order on our Australian site whereby you need not be concerned about duties/taxes in Australia as we will be responsible for them - http://au.discountshop.com/ The price you pay on au.discountshop.com is an all-inclusive price. Regards, - Jo 28 Jul 2013
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Witam. mam pytanie - czy zap?aty mo?na dokona? przez klasyczny przelew bankowy? Pozdrawiam Witam, Dzi?kujemy za zainteresowanie. Tak, p?atno?ci mo?na dokona? na nasze konto bankowe w USA. Prosimy powiedzie? nam, co chcesz kupi?. My wy?lemy faktur?. Pozdrawiam, - Jo 28 Jul 2013
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I'm thinking of buying an emporio armani ar2447. Is it going to be brand new Eg unopened box everything still covered in plastic watch hands not activated time not set. So basically will it be the same as buying it from an Armani store. Also will this model come with the original manufacturers warranty or not. I know that you provide warranty but I want to know about the manufacturers warranty. Thanks for the help. Thanks for your interest. All merchandise is brand new and comes exactly in the box with accessories and materials as provided at any Armani store. The watch will have been opened and the time setting will have been activated since all items are opened and tested before shipping. You are covered by a 1-year seller's warranty on this purchase. The manufacturer is not likely to service watches purchased outside their dealer network. We are discount sellers operating independently. Regards, - Jo 27 Jul 2013
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Hi I made an order in June 2012 for a luminox, order number is 4323. Two days ago the time stopped, thinking that the battery had worn out, I went down to the repair shop to replace it but the guy said the battery was fine and that it was the system inside that was faulty. He recommended me to send it back to where I got it. The thing is, this watch is seldom worn and is usually kept in the box. The last we saw, it was working fine but now 2 weeks later, it's faulty. Can I know if you can fix it? Cause I'm v sure that it is well taken care of and have never dropped it. Looking forward to your reply. Thank you. Regards Angeline Please open a service request here - www.discountshop.com/warranty Regards, - Jo 27 Jul 2013
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Are your watches untouched and unopened in their boxes eg the same as buying it from the store. Also does the emporio armani ar2447 come with manufacturers warranty or store warranty. Please reply quickly as I need to quickly make a purchase. Thankyou Thanks for your interest. All merchandise is brand new and comes exactly in the box with accessories and materials as provided at any Armani store. The watch will not be untouched since all items are opened and tested before shipping. Though you will have the manufacturer's warranty document, Armani reserves the right to decline service on watches purchased from discount sellers since they operate outside the franchisee network. You are covered by a 1-year seller's warranty on this purchase. That is the difference between buying from an authorized Armani shop at a higher price versus buying from a discount shop at a heavily discounted price. Regards, - Jo 27 Jul 2013
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How long does the free shipping take to come in? Thanks for your interest. Free shipping by standard mail delivers in 8-12 business days. Express shipping costs $25 and delivers in 4-5 days. Regards, - Jo 27 Jul 2013
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Hi. I am from Malaysia and i interested to buy watch from Discount Shop. Please confirmed have you do shipping to Malaysia? Thank you Thanks for your interest. Shipping to Malaysia is free by standard mail which delivers in 10-12 days. Express shipping costs $25 and delivers in 4-5 days. Regards, - Jo 27 Jul 2013
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Hello Free shipping to BRAZIL? How long does it take to arrive? Brazil São Paulo Franco da Rocha Cod: 07860-000 Thanks for your interest. Free shipping by standard mail delivers to Brazil in 12-15 business days. Regards, - Jo 27 Jul 2013
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hello okay, I call wyllyam and I live in Brazil, I wonder how do I import some of these watches for the price for the product, so I can resell? Thanks for your interest. We can only discuss wholesale pricing after you have placed 3 orders at regular price. Basically, we only discuss wholesale business with existing customers. We do not discuss wholesale business with website visitors who have never ordered from us. Regards, - Jo 26 Jul 2013
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Tommy max watch Please can u send me link for the uk site I have not yet got it Thank you Thanks for your interest in our products. The model you are looking for can be ordered here - http://uk.discountshop.com/Tommy-Hilfiger-Max-1790784 You can check out a video review of this watch here - http://www.youtube.com/watch?v=Tfo1jgyyfcM&feature=player_embedded Regards, - Jo 25 Jul 2013
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hello, I'm interested in the Hamilton XXLVentura you have ( model:H24655951). is there any way to receive a discount on this item? thank you, Rafael Thanks for your interest. This model is already heavily discounted at $732. This price is not expect to last since we have just 3 more pieces left in stock. You can order here - http://www.discountshop.com/Hamilton-Ventura-XXL-H24655951 You can also check out a video review here - http://www.youtube.com/watch?v=jGwKbMj1sSk&feature=player_embedded Regards, - Jo 25 Jul 2013
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He recibido el aviso de entrega del pedido número ID302442-7066 por Fedex,y me indica que debo abonar 30 euros en concepto de aranceles,importe que no aparecía cuando realice el pedido en su web,podrían explicarme porque no aparecía este importe y porque debo abonarlo. Un saludos y gracias. Usted nos ha pagado el precio del artículo en dólares estadounidenses. Usted no ha pagado los impuestos de España o Europa. Usted es responsable de los derechos / impuestos de importación en su país. Saludos, - Jo 25 Jul 2013
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Hello my name is william Everything Good? I wonder if I buy one watch worth $ 79 I run the risk of being labeled or if you sent me a natural person for me and declare the value of $ 50 less for me to not be taxed? please answer me as fast as possible was very interested in watches! await return soon! Thanks for your interest. Please clarify which country are you located in. Regards, Suki 25 Jul 2013
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Hello my name is william Everything Good? I wonder if I buy one watch worth $ 79 I run the risk of being labeled or if you sent me a natural person for me and declare the value of $ 50 less for me to not be taxed? please answer me as fast as possible was very interested in watches! await return soon! Thanks for your interest. Please clarify which country are you located in. Regards, Suki 25 Jul 2013
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Diesel Little Daddy DZ7258 DOSE IT SHIPPED TO SAUDI ARABIA WITH THE ORIGINAL WHITE BOX Thanks for your interest. Yes; we ship to Saudi Arabia. The watch ships in its original white box. Please order here - http://www.discountshop.com/Diesel-Little-Daddy-DZ7258 Regards, - Jo 24 Jul 2013
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Pls kindly notify me when you restock Casio G-Shock Model GA110GB. Thank u forward to your kind attention for the matter. Regards Suthep Thanks for your message. As requested, we will send you an email once GA-110GB-1A becomes available. In the meantime, you can check all available G-Shock models at- http://www.discountshop.com/fuzzysearch/results/G-Shock If you have further inquiries, please do not hesitate to contact us. Regards, Suki 23 Jul 2013
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Hi. I'm willing to buy a watch from you, but i'm in doubt about the import duties and if you could ship the watch as a gift. I'm from Portugal. Thanks in advance, Pedro Thanks for your message. We can declare the parcel as a gift for customs purposes. However, please note that you will be fully responsible for any duties and taxes that may be applicable. We advise you to check with the custom office in your country for the tax issues. Kindly note that we ship within two business days after receiving payment. The tracking number will be emailed to you promptly after the shipment. If you have further inquiries, please do not hesitate to contact us. Regards, Suki 23 Jul 2013
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Do you have the Hamilton Watches H37785685 ? Thanks for your message. Please be advised that we do not carry Hamilton H37785685. In the meantime, you can check all the available Hamilton models at- https://www.discountshop.com/fuzzysearch/results/Hamilton If you have further inquiries, please do not hesitate to contact us. Regards, Suki 22 Jul 2013
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Please can you let me know when you have the Diesel Limited Edition Denim Chronograph DZ4284. In stoock US$ 158, as we wish to buy 2 as a gift. Thanks for your message. Please be advised that DZ4284 will not be restocked as it is a limited edition. In the meantime, you can check all available Diesel Analog models at- http://www.discountshop.com/fuzzysearch/results/Diesel%20Analog If you have further inquiries, please do not hesitate to contact us. Regards, Suki 21 Jul 2013
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Hello. I am from Ukraine. Do you send watches to my country? And what types of shipment are meant by free worldwide and express? What exact services? Thank you. Thanks for your message. We offer free standard shipping to Ukraine which delivers in 12-15 days. You can upgrade to expedited shipping for $25. In that case, delivery is 3-5 days. Please be advised that we ship within 2 business days after receiving payment. The tracking information will be emailed to you promptly after shipment. If you have further inquiries, please do not hesitate to contact us. We look forward to serving you. Regards, Suki 21 Jul 2013
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May i know when will Luminox 1879.BO Blackout Field Watch be available? Thanks for your message. We expect to receive a new Luminox shipment in 4-6 weeks. Would you like us to send you an email once 1879BO becomes available? In the meantime, you can check all available Field Day Date models at-http://www.discountshop.com/fuzzysearch/results/Field%20Day%20Date If you have further inquiries, please do not hesitate to contact us. Regards, Suki 21 Jul 2013
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Hello, I live in Germany and would like to place an order with you. Unfortunately I can not put the product to the cart! Where this is the problem? How much are the shipping costs to Germany? Thank you for your response. Thanks for your message. Please let us know which model you are interested in so that we can reconfirm that we have it stock. If you continue to have problems, we can issue you a PayPal invoice. We offer free standard shipping to Germany which delivers in 12-15 days. You can upgrade to expedited shipping for $25. In that case, delivery is 3-5 days. Please be advised that we ship within 2 business days after receiving payment. The tracking information will be emailed to you promptly after shipment. If you need further assistance, please do not hesitate to contact us. We look forward to serving you. Regards, Suki 21 Jul 2013
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Hi.. im interested tw steel tw2 but there is no stock..when will this item available?tnx hope to hear from you asap Thanks for your message. We are expecting to re-stock TW-steel TW2 within 1 week. Would you like us to send you an email once TW2 becomes available? In the meantime, you can check all available Canteen models at- http://www.discountshop.com/fuzzysearch/results/Canteen If you have further inquiries, please do not hesitate to contact us. We look forward to serving you. Regards, Suki 20 Jul 2013
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Hi. I am referring to the Hamilton Jazzmaster Chrono Quartz 42mm H32612735 watch. I was just looking at the specifications tab and it says 2-year manufacturer's warranty. Is that the case? As I have read from your FAQ section that you will only be offering a 1-year warranty by your company, not the manufacturer. I am currently in the UK. If I am to place an order for this watch, am I entitled to maybe a free express shipping? Thanks. Thanks for your interest. We will provide the Hamilton 2-year warranty card. However, we are not authorized agents. We are discount retailers. This means that a Hamilton service center reserves the right to refuse service even if you have the original warranty card. In any case, we offer our own 1-year seller's warranty wherein you can send the watch to us for repair if there is a manufacturing defect in the first year. We offer free standard shipping to the UK which delivers in 12-15 days. You can upgrade to expedited shipping for $25. In that case, delivery is 3-5 days. If you have further inquiries, please do not hesitate to contact us. Regards, Suki 20 Jul 2013
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Can you please advise me when Diesel-Analog-DZ4284 are back in stock. I want to order 2 as birthday presents. Please email me and text me so that I can place an order. Thanks Bharti Thanks for your message. Please be advised that DZ4284 will not be restocked as it is a limited edition. In the meantime, you can check all available Diesel Analog models at- http://www.discountshop.com/fuzzysearch/results/Diesel%20Analog If you have further inquiries, please do not hesitate to contact us. Regards, Suki 20 Jul 2013
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Hello. I ordered a watch on 11th July and I was wondering how come I can't track my order. It always tells me that the order no doesn't exist. The order no is 302114. Thanks for your message. The order is in 'pending' status. Please confirm with your credit card company as we haven't received any payment from you. If you need further assistance, please do not hesitate to contact us. Regards, - Sunny 18 Jul 2013
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Wotam, czy mog? uzyska? informacje kiedy b?dzie dost?pny ten zegarek? http://pl.discountshop.com/Nixon-Time-Teller-Acetate-A327-646 Z góry dzi?kuj? Zofia Ta pozycja nie jest ju? dost?pny. ?wie?a dostawa ma nast?pi? w wrze?niu. Pozdrawiam, - Jo 18 Jul 2013
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Quick one. Are you going to be getting in any more Luminox 3182? Thanks for your message. We expect to receive a new Luminox shipment in 4-6 weeks. Would you like us to send you an email once 3182 becomes available? In the meantime, you can check all available Luminox models at- http://www.discountshop.com/Luminox-Watches If you have further inquiries, please do not hesitate to contact us. Regards, Suki 18 Jul 2013
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hi my brother just bought a tw steel from you and it was nice :) planning on purchasing 1 for myself, i just wanna inquire about the TW-Steel Grandeur Tech Special Edition TW609 it's stated that it was last shipped to: DAGANZO DE ARRIBA, Madrid, Spain. what does it mean? i was wondering if someone already bought it and returned the watch? Thanks for your interest. It just means that the latest shipment went to Spain. There is one piece remaining of this model which you can order here - http://www.discountshop.com/TW-Steel-Grandeur-Tech-TW609 Regards, - Jo 18 Jul 2013
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http://www.discountshop.com/Armani-Exchange-Chronograph-AX1181 Is this model a replica? Because the picture is a little bit different from the original one over Armani Exchange web site. Please be assured that all our merchandise is 100% authentic. For reference, please refer here - http://www.youtube.com/countshop http://www.discountshop.com/FAQ http://www.discountshop.com/customer-comments In addition, you can search 'discountshop.com' on Google to check us out further. Also, please search in Google Images for 'AX1181' and you will see that the same watch can appear different depending on photography conditions, camera settings, and most of all, the amount of photo-editing performed. Armani's website features images that are heavily doctored. Our pictures are closer to reality. Regards, - Jo 17 Jul 2013
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Hi I'm looking to buy a particular model of Hamilton, Model no. H77612933 that I found listed on your website. http://www.discountshop.com/Hamilton-Khaki-ETO-H77612933 I believe it's an original watch and not a replica. I just wanted to check with you what strap buckle comes with this watch. On your website I checked the specs and it just says buckle but the picture shows the needle buckle. I'm looking to buy the "push button deployant" clasp and NOT the needle buckle one. Could you please confirm me what sort of buckle you have on this watch because I wrote to Hamilton regarding this query, I was told that the Khaki ETO with orange leather strap (H77612933) is produced with both needle buckle and deployant buckle. It depends on when the store has ordered the watch which buckle it will have. Hope to hear from you soon. Many thanks! Anubhav Thanks for your interest. All our merchandise is 100% authentic. We do not deal in replicas. You can see a video review of this model here - http://www.youtube.com/watch?v=FDcfrIPhk7Y&list=PL45030386D4D90A9D&index=17 The model we carry has a needle buckle as can be seen in the video. You can also see 360 degree pictures here - http://www.discountshop.com/Hamilton-Khaki-ETO-H77612933 Regards, - Jo 17 Jul 2013
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Thank you for excellent service , however I need to return the Hamilton watch I purchased from you. Its way too big on my wrist . I need more 40mm pr 38mm size. Please instruct me how I can return the watch Order ID 302150-H70525733 Thank you in advance Juraj Bohus Please open a return request at www.discountshop.com/return Regards, - Jo 16 Jul 2013
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Good Morning from Austria! :) I have a question. Is it right that i dont have to pay shipping costs to austria? Pls answer fast :) Greetz Tom Thanks for your message. We offer free standard shipping to Austria which delivers in 12-15 days. You can upgrade to expedited shipping for $25. In that case, delivery is 3-5 days. Please be advised that the parcel will be shipped within 2 business days. Tracking details will be emailed to you promptly after shipment. If you have further inquiries, please do not hesitate to contact us. We look forward to serving you. Regards, Suki 15 Jul 2013
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hi, i am interested to buy fossil me1121, do you use usps service to ship the watch internationally to indonesia or else? thanks Thanks for your interest. Shipping by standard mail is free and delivers in 12-15 days. Express shipping costs $25 and delivers in 4 business days. This model is in stock in the Hong Kong warehouse so shipment to Indonesia will be via Hong Kong Post (standard mail) or UPS/Fedex (express mail). Regards, - Jo 15 Jul 2013
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Hi, I want to buy this nixon watch"http://www.discountshop.com/Nixon-Time-Teller-A045-1151". However, I found out the nixon website of the similar product is look a bit different of yours. http://www.nixon.com/mens/watches/the-time-teller-A045.html?COLORID=1151 So, here is my question, the color of the watch is silver or black? Also, the image that display in your amazon store is also black. http://www.amazon.com/Nixon-Time-Teller-Watch-Surplus/dp/B007X7RJI4/ref=sr_1_9?s=watches&ie=UTF8&qid=1373897149&sr=1-9&keywords=Nixon+Time+Teller+Watch Thanks for your interest. Pictures on Nixon's website and on Amazon's website are not our pictures. That is stock footage that is touched-up using photo-editing software. The most natural looking pictures are on DiscountShop.com. Please click on the 360 Spin to view the watch from all sides - http://www.discountshop.com/Nixon-Time-Teller-A045-1151 Regards, - Jo 15 Jul 2013
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Hi Customer Service, Can you tell me the difference between the Mens Ventura H24411732 and Mens Ventura H24491732? Also, are these this years stock? If not, what is the production date? Thanks, Tom Thanks for your message. Please be advised the pattern on bands are different. Kindly check the photos which showing watch bands. You may also use the 360-degree spin function to have a look from our website- http://www.discountshop.com/Hamilton-Ventura-H24411732 http://www.discountshop.com/Hamilton-Ventura-H24491732 Also, the band length of H24411732 is 0.5 inch longer than H24491732. Kindly note that we receive Hamilton shipments every 4-6 weeks, so that we are confident that the production year is 2013. If you have further inquiries, please do not hesitate to contact us. Regards, Suki 15 Jul 2013
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Hello, When are you getting the Nixon Re-Run A158 All Gold in stock again? Thanks for your message. We expect to receive a new Nixon shipment in 4-6 weeks. Would you like us to send you an email once A158 All Gold becomes available? In the meantime, you can check all available Re-Run models at- http://www.discountshop.com/fuzzysearch/results/Re-Run If you have further inquiries, please do not hesitate to contact us. Regards, Suki 14 Jul 2013
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To whom it may concern, I am looking into buying 30-35 watches, will you be able to offer me a good price? I am looking for brands like CK, Michael Kors, DKNY, Armani, Diesel, Marc Jacob, and Coach. The better you give the more I can buy. Thank you, Thanks for your interest. First, please buy 3 watches at regular price on www.discountshop.com. Then we will discuss 30-35 watches. We only discuss wholesale business with customers who have already done retail business with us before. Regards, - Jo 13 Jul 2013
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I followed your directions but when I click order details it says check email address. I ordered this watch from amazon. Does that make a difference in how I register for the warranty? Heather Thanks for your message. The warranty registration process is the same regardless of the channel you used to complete the transaction. Please confirm that you put information on "Warranty Registration" rather than "Warranty Service". If you have further inquiries, please do not hesitate to contact us. Regards, Suki 13 Jul 2013
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Hi, I recently found the Nixon Magnacon SS on eBay listed by Discount Shop. I have reviewed your website and actually was unable to locate the watch. The sale price on eBay is less than $500, however all other online sellers are pricing the watch at over $1k. Could you please confirm that you do have a genuine swiss made Magnacon SS and why it is listed on eBay for such o low price and not on your website. I am very interested in this watch and looking for a great deal. Thanks Thanks for your interest. The Magnacon series can be purchased on our website here - http://www.discountshop.com/fuzzysearch/results/magnacon Please be assured that all our merchandise is 100% authentic. For reference, please see here - http://www.youtube.com/countshop http://www.discountshop.com/FAQ http://www.discountshop.com/customer-comments You can also check out reviews on eBay here - http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&ftab=AllFeedback&userid=discountshop-dot-com&iid=-1&de=off&interval=0&items=200 In addition, you can search 'discountshop.com' on Google to check us out further. Regards, - Jo 13 Jul 2013
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hi.shipping to germany,how much it is??an are any duty o taxes to germany??thans Thanks for your message. We offer free standard shipping to Germany which delivers in 12-15 days. You can upgrade to expedited shipping for $25. In that case, delivery is 3-5 days. Kindly be noted that the parcel will be shipped within 2 business days. Tracking details will be emailed to you promptly after shipment. We advise you to check with the custom office of your country for the tax issue. Also, you will be fully responsible for any duties and taxes that may be applicable. If you have further inquiries, please do not hesitate to contact us. Regards, Suki 12 Jul 2013
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Hye discountshop, I want to ask. When will you restock Nixon Score All Blacks? Thanks Thanks for your message. We expect to receive a new Nixon shipment in 4-6 weeks. Would you like us to send you an email once Score All Black A066-001 becomes available? In the meantime, you can check all available Score models at - http://www.discountshop.com/fuzzysearch/results/A066-001 If you have further inquiries, please do not hesitate to contact us. Regards, Suki 12 Jul 2013
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I was wondering if you will receive more Luminox number: 8823KM ???? Thank you Dominic Thanks for your message. We expect to receive a new Luminox shipment in 4-6 weeks. Would you like us to send you an email once 8823KM becomes available? In the meantime, you can check all available Recon Point Man models at- http://www.discountshop.com/fuzzysearch/results/Recon%20Point%20Man If you have further inquiries, please do not hesitate to contact us. Regards, Suki 12 Jul 2013
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Hello, my name is Edilson, i live in barra da tijuca rio de janeiro brazil and i need know if you send anytime a box from here and how long i'll need to wait, thanks. and may sorry for my english. Thanks for your message. We offer free standard shipping to Brazil which delivers in 12-15 days. You can upgrade to expedited shipping for $25. In that case, delivery is 3-5 days. The parcel will be shipped within 2 business days. Tracking details will be emailed to you promptly after shipment. If you have further inquiries, please do not hesitate to contact us. We look forward to serving you. Regards, Suki 11 Jul 2013
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Do you ship to NZ? Thanks for your message. Yes; we ship to New Zealand. We offer free standard shipping to New Zealand which delivers in 12-15 days. You can upgrade to expedited shipping for $25. In that case, delivery is 3-5 days. Please be advised that we ship within 2 business days after receiving payment. The tracking information will be emailed to you promptly after shipment. If you have further inquiries, please do not hesitate to contact us. Regards, Suki 11 Jul 2013
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Good evening I want to buy some watches on your site I live in Brazil and I want to know if it is possible to send to me here, if the case is possible I would like to know the value of freight and payment methods that you guys accept. Thanks for your interest. We offer free standard shipping to Brazil which delivers in 12-15 days. You can upgrade to expedited shipping for $25. In that case, delivery is 3-5 days. We accept payment via credit card, PayPal.com, Amazon payments and Google Checkout. Please be advised that we ship within 2 business days after receiving payment. Tracking details will be emailed to you promptly after shipment. If you have further inquiries, please do not hesitate to contact us. We look forward to serving you. Regards, Suki 10 Jul 2013
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Hi...I'm looking for Nixon Banks Brown but it out of order. If you have item kindly send me the Mail,please. Thank you so much. Thanks for your message. As requested, we will send you an email once Nixon BANKS A060 All Brown/Brown becomes available. In the meantime, you can check all available BANKS models at- http://www.discountshop.com/fuzzysearch/results/Banks%20A060 If you have further inquiries, please do not hesitate to contact us. Regards, Suki 10 Jul 2013
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hii one question our shop ist en usa or swerige im live in spain thanx for answer Thanks for your message. We are a US based company. You can complete your purchase on our website- http://www.discountshop.com/ We offer free standard shipping to Spain which delivers in 12-15 days. You can upgrade to expedited shipping for $25. In that case, delivery is 3-5 days. Please be advised that we ship within 2 business days after receiving payment. Tracking details will be emailed to you promptly after shipment. If you have further inquiries, please do not hesitate to contact us. Regards, Suki 10 Jul 2013
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Dear Sir/Mdm do you have stock for Luminox Dive Chrono 8362RP thank you! Thanks for your message. Luminox Dive Chrono 8362RP is currently out of stock. We expect to receive a new Luminox shipment in 4-6 weeks. Would you like us to send you an email once 8362RP becomes available? In the meantime, you can check all available Dive Chrono models at- http://www.discountshop.com/fuzzysearch/results/Luminox%20Dive%20Chrono If you have further inquiries, please do not hesitate to contact us. Regards, Suki 10 Jul 2013
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hii one question how match im pay for tax im live in spain thanx Thanks for your message. We advise you to check with the custom office of your country for the tax issue. If you have further inquiries, please do not hesitate to contact us. We look forward to serving you. Regards, Suki 10 Jul 2013
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Hi Im interested in this Hamilton: http://www.discountshop.com/Hamilton-Jazzmaster-Auto-Chrono-H32616153 But specifically in the newer version that uses the modded Valjoux 7750 version from Hamilton the H21. What movement is in the one you sell? You can tell by the bridge engraving. Thanks, David Thanks for your message. The caliber of this watch is Valjoux 7750. Kindly complete the purchase on our website if you are interested. Please be advised that the parcel will be shipped within 2 business days. Tracking details will be provided promptly after shipment. If you have further inquiries, please do not hesitate to contact us. We look forward to serving you. Regards, Suki 10 Jul 2013
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Hej, macie w ofercie bransolet? Poliuretan do Nixon 51-30 PU. Je?eli tak to w jakiej cenie oraz jaki jest okres oczekiwania na przesy?k? do W-wa? Pzdr Marcin Dzi?kujemy za zainteresowanie. Nie sprzedajemy cz??ci bransolety. Sprzedajemy tylko zegarki. Mo?esz zamówi? 51-30 PU tutaj - http://www.discountshop.com/fuzzysearch/results/51-30%20PU Pozdrawiam, - Jo 09 Jul 2013
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hello would like to know, to make a purchase with a credit card the card has to be used internationally. and how do i not be taxed through customs, thank you. Thanks for your message. We accept international payments by any major credit card, including Visa, MasterCard, American Express, and Discover. We can mark down the value of the shipment and declare it as a gift for customs purposes. However, please note that you will be fully responsible for any duties and taxes that may be applicable. Kindly be advised that we ship within two business days after receiving payment. the tracking number will be emailed to you promptly after the shipment. If you have further inquiries, please do not hesitate to contact us. Regards, Suki 09 Jul 2013
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Gostaria de saber se vocês sabem mais ou menos quanto fica os impostos aqui do Brasil.Outra coisa eu preciso das medidas da caixa padrão dos relógios LxAxP. para os correios daqui.Aguardo resposta,obrigada. Thanks for your message. We advise you to check with the custom office of your country for the tax issue. Kindly note that we can mark the parcel as a gift for customs purposes. However,you will be fully responsible for any duties and taxes that may be applicable. Kindly be advised that we ship within two business days after receiving payment. the tracking number will be emailed to you promptly after the shipment. If you have further inquiries, please do not hesitate to contact us. Regards, Suki 09 Jul 2013
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Hi, I want to buy Hamilton H70515137 which is for usd359 on ur site. I want to ask if you ship watches to India. If yes what will be the shipping options and how much customs duty will i have to pay for this watch. will there be any problems that you or customers from india face. Thanks. Thanks for your interest. Yes; we can ship to India for a $25 expedited shipping option which will deliver in 5-7 business days. However, we would not be responsible for the import duties/taxes applied during customs clearance in India. Regards, - Jo 08 Jul 2013
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Model: H31241113 lady's watch when it will be in stock? Thanks for your message. We expect to receive a new Hamilton shipment in 4-6 weeks. Would you like us to send you an email once H31241113 becomes available? In the meantime, you can check all available Hamilton models at- http://www.discountshop.com/Hamilton-Watches If you have further inquiries, please do not hesitate to contact us. Regards, Suki 08 Jul 2013
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Hello . I would like to buy you one Nixon Lodown Mismatch but i don t know if you have this one in stock. And i m leaving in france, are you sending it ? Wainting for an answer, Thanks Thanks for your interest. This model is available and ready to ship. Please order here - http://www.discountshop.com/Nixon-Lodown-A530-377 Regards, - Jo 07 Jul 2013
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Hej, Ni säljer en klocka, michael kors mini Blair (mk5639). Jag vill bara försäkra mig om att det är samma klocka som finns på michael kors hemsida (http://www.michaelkors.com/p/Michael-Kors-Michael-Kors-Mini-Blair-Watch-Golden/prod16000037/) Jag tycker att den skiljer ganska mycket i färgen på bilden hos er och på michael kors hemsida. Hälsingar Karin Tack för ditt intresse. Klockan på vår hemsida är samma som klockan på Michael Kors hemsida. Skillnaden i bilden kommer från fotoredigering. Vi använder oss av en bättre kamera, medan Michael Kors hemsida visar en bild som är kraftigt redigerade. Du kan kontrollera genom att söka efter "MK5639" på Google Bilder. Mvh, - Jo 06 Jul 2013
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Hi, I like the tw steel ce4009 watch you have listed, I am in the uk, what would the postage cost be to me & how long would delivery usually take? Regards, Alan Thanks for your interest. Delivery to UK is free by standard mail which delivers in 10-15 business days. Express shipping costs $25 and delivers in 5 days. Regards, - Jo 06 Jul 2013
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Im looking at purchasing the 51-30 white ceramic watch, is there any way i could get the price lowered a little bit so I could purchase it? Thanks for your interest. Prices are already heavily discounted for the 51-30 series. Regards, - Jo 05 Jul 2013
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I wish to exchange the watch I bought (Adidas Newburgh ADH2794) with another one: Adidas XL Santiago, ADH2789. The appearance online was different than in person. Thanks for your message. The return instructions can be found on our website - www.discountshop.com/return If you need further assistance, do not hesitate to contact us. Regards, Suki 04 Jul 2013
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Dear Sir. hellow. i just inquery about shippering fee about world wird. i'm living in Korea seoul, and i just wana buy the DZ4285 Watch just one thing, so if i buy the wacth, is it possible free shipper to Korea, if not, how much the cost for shipping...i really wana buy DZ4285. plz give me the green light.!! Thanks for your message. We are sorry that DZ4285 is currently out of stock. We expect to receive a new Diesel shipment in 4-6 weeks. Would you like us to send you an email once DZ4285 becomes available? In the meantime, you can check all available Diesel Limited Edition models at- http://www.discountshop.com/fuzzysearch/results/Diesel%20Limited%20Edition We offer free standard shipping to Korea which delivers in 12-15 days. You can upgrade to expedited shipping for $25. In that case, delivery is 3-5 days. Please be advised that we ship within 2 business days after receiving payment. Tracking details will be emailed to you promptly after shipment. If you have further inquiries, please do not hesitate to contact us. We look forward to serving you. Regards, Suki 04 Jul 2013
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Hi guys i tried to order 2 times yesterday a SEIKO SNDA57p1 (offer at US$ 140) But I dont finished the order due to fund issues with my credit card. I am from Spain and the price you offer it looks the more competent so I want to buy it from you if possible. I have a question and I would appreciate if you can give me some answers. I need to know about the shipping to my country, dou you have experience shipping to Spain? How can I assure that the TAX for the product is free to me when the product arrives at Barcelona? Is that possible? cause i asked here and the law doesn't really specify nothing about what the Autorities will do when the shipping arrives, but it exists a tax of 35% as far as i know. Will be Ok the free international shipment that comes with your order or should I pay the 25$ for a private courier? Thank you for your time, i will look forward. Carles Civit. 3stusflask@gmail.com Thanks for your message. We offer free standard shipping to Spain which delivers in 12-15 days. You can upgrade to expedited shipping for $25. In that case, delivery is 3-5 days. We can mark down the value of the shipment and declare it as a gift for customs purposes. However, please note that you will be fully responsible for any duties and taxes that may be applicable. Please be advised that we ship within 2 business days after receiving payment. Tracking details will be emailed to you promptly after shipment. If you have further inquiries, please do not hesitate to contact us. We look forward to serving you. Regards, Suki 02 Jul 2013
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DO you offer a drop-shipping service? Thanks for your message. We can only discuss drop-shipping service with customers that have made at least 4-5 direct purchases on- http://www.discountshop.com/ If you have further inquiries, please do not hesitate to contact us. Regards, Suki 02 Jul 2013
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Can you ship Fossil me1121 grey watch to india??and what will be the total cost including shipment?? Thanks for your message. We offer free standard shipping to India which delivers in 12-15 days. You can upgrade to expedited shipping for $25. In that case, delivery is 3-5 days. Kindly complete the purchase on our website - http://www.discountshop.com/Fossil-Twist-ME1121 Please be advised that we ship within 2 business days after receiving payment. Tracking details will be emailed to you promptly after shipment. If you have further inquiries, please do not hesitate to contact us. We look forward to serving you. Regards, Suki 02 Jul 2013
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Hi I saw your Nixon watches on eBay and am interested in bulk buys for some if the products you sell. Can you please let me know what you guys offer for wholesale pricing. Thank you Thanks for your interest. Yes, we do offer discounts on bulk buys. In order to participate in our wholesale program, you will be required to make 3-4 purchases at regular prices on our website - http://www.discountshop.com so that both of us can feel comfortable and confident with the business relationship before increasing business. If you have further inquiries, please do not hesitate to contact us. We look forward to serving you. Regards, Suki 29 Jun 2013
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Hi, I'm interested in buying Seiko SNP001 but it's not in stock right now. Are you planning to make it available for buying anytime soon? Kind regards, Sebastian Thanks for your message. We expect to receive a new Seiko shipment in 4-6 weeks. Would you like us to send you an email once SNP001 becomes available? In the meantime, you can check all available Seiko Premier models at-http://www.discountshop.com/fuzzysearch/results/Seiko%20Premier If you have further inquiries, please do not hesitate to contact us. Regards, Suki 28 Jun 2013
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Dear Sir or Madam, My name is Daichi Fujiwara. I'm the Corporate Sales Department Chief Executive of a retail company for Japanese customers. We sell 260-300 of foreign products and make most $70 thousand sales each month. My customers are interested in your products. Especially Montblanc. I have an account of Amazon Japan, and I believe that there are so many customers who use your items and there is good demand on your items. I am ready for buying your products from $12000 by $20000 every month. Therefore, I really would like to deal with you. Please advise me how to become your company wholesaler. Please give me the name of contact person or department name, email address and contact number that I should talk to. My contact email address is; distributerjp3323@gmail.com (or skype ID / daichi.fujiwara) I am sure that I can sell lots of your products. I am looking forward to hearing from you soon. I really appreciate your support. Sincerely, Daichi Fujiwara Chief Executive? Total import electronics & sports gear company Email address: distributerjp3323@gmail.com ???????????? DiscountShop?????????????? ????????????????????????????? ???????????????????????????????? ?????????????????????????????????????????????????? -------------------------------------------------------------- DiscountShop ?????? TEL: 050?5532?4012 Skype ID: discountshop.jp ??????11?00?14?00?15?00?20?00? E-mail?shop@discountshop.com -------------------------------------------------------------- ?????????????????????????????????????? 28 Jun 2013
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Hello, I wonder if you send to Brazil? How much is shipping? What is the delivery time? You send the tracking code? Since now, thank you! Thanks for your message. We offer free standard shipping to Brazil which delivers in 12-15 days. You can upgrade to expedited shipping for $25. In that case, delivery is 3-5 days. Please be advised that we ship within 2 business days after receiving payment. Tracking details will be emailed to you promptly after shipment. If you have further inquiries, please do not hesitate to contact us. Regards, Suki 27 Jun 2013
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I was interested at Luminox watch you have, if I may know how much shipping singapore ? Regards Ming Thanks for your interest. Shipping to Singapore is free by standard mail which delivers in 8-12 days. Express shipping costs $25 and delivers in 4 days. Regards, - Jo 26 Jun 2013
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I purchased a fossil watch from you through Amazon about two weeks ago. It arrived yesterday. The watch is way too big for me to wear. I was wondering what your return policy is or your exchange policy. Please advise me on what I may do. Thank you. Bill The return instructions can be found on our website - www.discountshop.com/return If you need further assistance, do not hesitate to contact us. Regards, Suki 26 Jun 2013
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Can you please send me your return instructions and address. Thank You. The return instructions can be found on our website - www.discountshop.com/return If you need further assistance, do not hesitate to contact us. Regards, Suki 25 Jun 2013
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Hello, I have just placed an order for a Marc-Jacobs Henry Dinky MBM3202 watch with the Order# 301773. When shipping the order I would appreciate it if you could declare as 'gift' and state low value. It says on your website that you do this on request. Please email or call me back to confirm that you have read and received this message. I have tried calling a couple of times but have not been able to reach anyone. Thank you, Deborah Lewis Toronto, Canada Thanks for your order. As requested, we will mark down the value of the shipment and declare it as a gift. Please be advised that we ship within two business days after receiving payment. the tracking number will be emailed to you promptly after the shipment. If you have further inquiries, please feel free to contact us. Regards, Suki 24 Jun 2013
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i want to buy seiko watch and i ask you guy snp001 and srx003. Anyway, please e-mail me when the items instock. Also, when will them in your shop? Thanks for your message. Sorry that both models are not in stock. We expect to receive a new Seiko shipment in 4-6 weeks. As requested, we will send you an email once SNP001 and SRX003 becomes available. In the meantime, you can check all available Seiko Premier models at- http://www.discountshop.com/fuzzysearch/results/Seiko%20Premier If you have further inquiries, please do not hesitate to contact us. Regards, Suki 23 Jun 2013
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How long will you offer 24% discount on the Hamilton Navy Khaki Scuba Automatic model: H64515337? Thanks for your interest. Discounts vary as per supply and demand. Regards, - Jo 22 Jun 2013
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Hello! I am interested in buying several pieces of Csio G-shock watches from you ( 2 or 3 pieces of GA100-1A2 ) I am also interested in several another models from your store,since I have a small watch shop back here in my country.I would like to start doing bussiness with you so what are your lowest prices for two or 3 pieces of GA100-1A2 bought and paid at once?. Thnaks in advance! Mirko MONTENEGRO Thanks for your interest. We only discuss wholesale business with existing customers who have already done a few orders with us through discountshop.com. Please place normal orders so we can test each other. www.discountshop.com Regards, - Jo 21 Jun 2013
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Hi, Discountshop! Supply you a watch to Russia and how mu?h is delivery? Are watches original, new with warranty? Best regards, Ilya Thanks for your interest. All merchandise is 100% original. You can see video review of some of our products here - http://www.youtube.com/CountShop Delivery to Russia costs $25 and delivers in 5-7 days. Regards, - Jo 21 Jun 2013
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Hi! I ordered Luminox Atacama Field Day Date 1927 yesterday. Item in stock? Thanks for your order. Yes, we have stock of this item. Please be advised that we ship within 2 business days after receiving payment. The tracking information will be emailed to you promptly after shipment. If you have further inquiries, please feel free to contact us. Regards, Suki 19 Jun 2013
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Olá! Os relógios que estão como parecidos são originais ou repricas? Fico no aguardo para conclusão da compra. Obrigada. Thanks for your interest. Selling replicas is illegal. We do not engage in such activities. All our merchandise is 100% authentic and brand new. You can refer to feedback from over 10,000 satisfied customers here - http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=discountshop-dot-com&ftab=AllFeedback Further details can be seen here - http://www.discountshop.com/FAQ http://www.discountshop.com/authenticity-guarantee You can also refer here for video reviews of some of our products - http://www.youtube.com/user/CountShop Regards, Suki 19 Jun 2013
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i have a question, your products are original and authentic?? and their have manufacturer's warranty?? Thanks for your interest. Items are brand "new-in-the-box", 100% authentic, with all original parts. Products are shipped with the original manufacturers box/case, packaging, and manuals. Items have the original manufacturer's serial numbers intact. You can refer to feedback from over 10,000 satisfied customers here - http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=discountshop-dot-com&ftab=AllFeedback Further details can be seen here - http://www.discountshop.com/FAQ http://www.discountshop.com/authenticity-guarantee You can also refer here for video reviews of some of our products - http://www.youtube.com/user/CountShop If you have further inquiries, please do not hesitate to contact us. Regards, Suki 18 Jun 2013
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Hello, I am interested in purchasing Cherry Red Pebble watch. How long the shipping will take to New York, do you have an expedited delivery option ? thanks, Thanks for your interest. Expedited shipping costs $25 and delivers in 2 days. Standard shipping is free and delivers in 5-7 business days. Regards, - Jo 18 Jun 2013
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Hi, I have a quick question as to if the 2 year factory hamilton warranty will be stamped and accepted by hamilton on the Hamilton Jazzmaster Maestro Silver Dial Brown Leather. Thanks for your message. We will provide the Hamilton 2-year warranty card. However, we are not authorized agents. We are discount retailers. This means that a Hamilton service center reserves the right to refuse service even if you have the original warranty card. In any case, we offer our own 1-year seller's warranty wherein you can send the watch to us for repair if there is a manufacturing defect in the first year. For further details, please refer here - http://www.discountshop.com/FAQ Regards, Suki 17 Jun 2013
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Hi,do you have in stock Fossil CH2573 anymore?Thanks Thanks for your message. Yes this model is available. You can complete your purchase on our website- http://www.discountshop.com/Fossil-Decker-CH2573 Please be advised that the parcel will be shipped within 2 business days. Tracking details will be provided promptly after shipment. If you have further inquiries, please do not hesitate to contact us. We look forward to serving you. Regards, Suki 17 Jun 2013
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Hi, i was wondering, do u guys ship the item to a hotel in the States? Specifically the Sheraton Hotel at Brooklyn. What type of particulars u need if i want it to be delivered to the hotel? Room number, etc. How long does it usually take to deliver upon payment? Thank you Thanks for your message. Yes, we ship to hotel in US. Please be advised that you need to choose expedited shipping for $25 so that both of us can track the shipment and ensure smooth delivery. The parcel will be shipped within 2 business days. Tracking details will be emailed to you promptly after shipment. Make sure to provide us with the hotel name, address and a valid telephone number. If you have further inquiries, please do not hesitate to contact us. We look forward to serving you. Regards, Suki 17 Jun 2013
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I'm interested in Luminox F-22 Raptor 9272 watch. I live in Arkansas state of USA and am trying to buy it for a relative in China. I'm wondering how much tax I will need to pay based on the current price $803 and also if anything went wrong with the watch can my relative take it to a store in China to have it fixed? Look forward to your reply. Thanks, Penny Thanks for your interest. Please be advised that we can mark down the value of the parcel and declare it as a gift so that your relative avoids paying any duties or taxes. However, please note that you will be fully responsible for any duties and taxes that may be applicable. For Luminox watches, we provide our 1-year seller's warranty. If anything goes wrong with the watch during the first year due to manufacturing defect, you can send it back to us for servicing. We will repair the watch and send to back to you free of charge. If you have further inquiries, please do not hesitate to contact us. Regards, Suki 17 Jun 2013
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I purchased the Luminox 1881 BO from you and oh the small hand for the chronograph as well as the sec on hand the night vision tubes are not working. Just want to know what the next step is for warranty purposes. purchased details: Order #: 301366 Order Date: 2013-06-02 21:47 EDT Thanks and hope to hear from you soon. Tritium tubes cannot be miniaturized below a certain size and thus cannot be accommodated on the chrono hands or the second hand which are very small. These just have regular luminescent paint which needs an external light source for charging. It is only the hands and markers that feature the tiny glass vials filled with tritium gas that are supposed to glow without needing any external light source. It seems to be a case where your expectation of illumination on the chrono hands are higher than what the watch was designed to deliver. If you would like to get a realistic sense of illumination, you can check some of these videos - http://www.youtube.com/playlist?list=PL905685490037D0D2 To return the item for a refund, please request return authorization here - www.discountshop.com/return Regards, - Jo 15 Jun 2013
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hi there. i just want to enquiry.. is ur shipping to my country Brunei Darussalam is available?..if so how much will the shipping cost or isit a free shipping. hope to hear from you soon Thanks for your message. We offer free standard shipping to Brunei Darussalam which delivers in 12-15 days. You can upgrade to expedited shipping for $25. In that case, delivery is 3-5 days. Please be advised that we ship within 2 business days after receiving payment. Tracking details will be emailed to you promptly after shipment. If you have further inquiries, please do not hesitate to contact us. Looking forward to serving you. Regards, Suki 14 Jun 2013
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I want To buy a Luminox 3081, and i'm in manhattan... Do u have a store that i can go? I'm not from US and i'm leaving tomorrow because of that i need To go To a store! Please answer me! Thanks for your interest. We do not have a store but you can complete your purchase on our website- http://www.discountshop.com/Luminox-Colormark-Chronograph-3081 We offer free shipping worldwide. You can specify a delivery address that is convenient to you. If you have further inquiries, please do not hesitate to contact us. Looking forward to serving you. Regards, Suki 13 Jun 2013
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I would like to buy the bracelet that comes on the hamilton khaki king quarts model number: H64451133 I was recently gifted the watch with leather, (amazing look) but I'd like the stainless (brushed/polished) bracelet I see on the watch in this sight. Thank you. Thanks for your message. Please be advised that we do not carry any spare Hamilton straps / bracelets. Regards, Suki 13 Jun 2013
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Hello discountshop, I want to ask about Nixon rerun all gold. Does this watch is out of stock? When these watches will restock? Thanks Thanks for your message. Nixon Re-run All Gold is currently not in stock. We expect to receive a new Nixon shipment in 4-6 weeks. Would you like us to send you an email once Re-run All Gold becomes available? In the meantime, you can check all available Re-run models at -http://www.discountshop.com/fuzzysearch/results/re-run Regards, Suki 13 Jun 2013
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Hello, I recently purchased the Nixon 51-30 Chrono Navy from your site (301480). I noticed that it was sent from Hong Kong. I also noticed the back plate reads "Japan Movement" when all other Nixon 51-30 Chrono Navy's read "Japan Movt" I searched the Nixon site and "Discount Shop" is not listed as an authorised reseller in ANY country. I am highly worried I now have a fake watch. Unless you are able to provide evidence that this watch is genuine I am going to be asking for a refund. Dear Luke, Please be assured that all our merchandise is 100% authentic. For reference, please refer here - http://www.youtube.com/countshop http://www.discountshop.com/FAQ http://www.discountshop.com/customer-comments You can also check out reviews on 3rd party sites here - http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&ftab=AllFeedback&userid=discountshop-dot-com&iid=-1&de=off&interval=0&items=200 http://www.amazon.com/gp/aag/details/ref=aag_m_fb?ie=UTF8&asin=&isAmazonFulfilled=1&isCBA=&marketplaceID=ATVPDKIKX0DER&seller=A1UKY7991QIQBF In addition, you can search 'discountshop.com' on Google to check us out further. We are an American company (headquartered in Stamford CT) with global operations. As stated in our shop profile -- "We have warehousing in 4 global locations from where we serve customers in over 40 countries. Your item will be shipped from the warehouse that is closest to your location." Customers in Australia will always be serviced from the Hong Kong warehouse unless the model is stocked out in the Hong Kong warehouse in which case it would be shipped from the US warehouse. There is no stronger evidence of the authenticity of the watch than the watch itself -- which you have already received. Please take the watch to a Nixon shop and have it inspected by the dealer, and while you are at it, you can ask the dealer for the same model and you can check the markings on the back plate. And obviously we are not an authorized dealer of Nixon. We are a DISCOUNT SHOP. The very definition of a discount shop is that we are independent resellers who operate under the First-Sale Doctrine. No authorized dealer is permitted to sell merchandise at deep discounts. This is the fundamental difference between buying from an authorized dealer versus buying from a discount reseller. The former must comply with the brand's pricing guidelines and is able to offer a warranty from the manufacturer; while the latter is under no obligation to comply with pricing guidelines and can offer deep discounts but no manufacturer's warranty. Your purchase is thus covered by a 1-year seller's warranty. The item is original. If you simply don't like it, you can return it in original condition with box and accessories for a refund - DiscountShop Tsim Sha Tsui P.O. Box 97320 Kowloon, Hong Kong Tel: 3621 0810 Kindly include this message in the package so the item may be identified. Regards, - Jo 12 Jun 2013
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Hi Friend! watches comes with the box and warranty card? shipping is free to worldwide? I await your resposia anxious, seller in Brazil and will only work with products original box and certificate of manufacturer's warranty. Thank you! Thanks for your message. Items are brand "new-in-the-box", 100% authentic, with all original parts. Products are shipped with the original manufacturers box/case, packaging, and manuals. Items have the original manufacturer's serial numbers intact. We offer free shipping by standard mail delivers in 12-15 business days. If you have further inquiries, please feel free to contact us. We look forward to serving you. Regards, Suki 10 Jun 2013
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Hello discountshop, I want to ask about Nixon Sentry Leather A105 Black/Saddle, whether these watches are out of stock? Thanks Thanks for your interest. Unfortunately, this model is not in stock at this time. We currently only have this model in the Nixon Sentry series - http://www.discountshop.com/Nixon-Sentry-Leather-A105-001 Regards, - Jo 09 Jun 2013
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I would like to know if you ship to Singapore. I have a friend there who is very interested in one of the watches that you sell. Thank you! Thanks for your interest. Yes; we ship to Singapore. Regards, - Jo 04 Jun 2013
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Hello, I wonder if the packaging of the watches come in original boxes? Thank caetano. Thanks for your message. Items are brand "new-in-the-box", 100% authentic, with all original parts. Products are shipped with the original manufacturers box/case, packaging, and manuals. Items have the original manufacturer's serial numbers intact. If you have further inquiries, please do not hesitate to contact us. Regards, Suki 04 Jun 2013
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hello would like to know if you give their timepieces to the city of Porto Alegre in the state Rio Grande in southern Brazil and indulge how long it takes the delivery after payment? Thanks for your interest. Yes; we ship to Brazil. Please select the $25 shipping option so we can use EMS Speedpost which delivers in 5 business days. Regards, - Jo 03 Jun 2013
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can u send these watches to TURKEY with free shipping? Thanks for your interest. Yes; shipping to Turkey is free by standard mail. Regards, - Jo 03 Jun 2013
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Hi, why don't you have the Nixon 51-30 chrono all white/silver? I want that watch! Thanks for your message. We expect to receive a new Nixon shipment in 4-6 weeks. Would you like us to send you an email once 51-30 chrono all white/silver becomes available? In the meantime, you can check all available 51-30 chrono models at http://www.discountshop.com/fuzzysearch/results/51-30%20chrono Regards, Suki 03 Jun 2013
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Hej! Den 21/5 så beställde jag en Michale Kors klocka av er, modellen MK5763. Ordernummer: 301181-MK5763. När jag spårar paketet så får jag meddelandet att de inte lyckades leverera den. Det står: 28-May-2013 Sweden Unsuccessful delivery. Varför levereras den inte? och vad ska jag göra nu? Tacksam för snabbt svar! / Amanda Har bifogat hela trackinginformationen nedan: Item Number: EA161433161HK Posting Date Posting Time Drop-off Point 24-May-2013 11:13 Gillies Avenue Post Office Date # Location Delivery Status 24-May-2013 Hong Kong Item posted. 24-May-2013 Hong Kong In transit. 24-May-2013 Hong Kong The item arrived at processing centre. 24-May-2013 Hong Kong The item left Hong Kong for its destination on 24-May-2013 27-May-2013 Sweden Arrived and is being processed. 27-May-2013 Sweden Pending customs inspection. 27-May-2013 Sweden In transit. 28-May-2013 Sweden Unsuccessful delivery. Ledsen att höra om problemet. Vänligen kontakta ditt lokala postkontor. De kommer att kunna ge ytterligare stöd eftersom paketet är med dem. Mvh, - Jo 02 Jun 2013
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Hello! I want to order Seiko SRP307J1, they are now available? Sorry, but this model is currently not in stock. Other similar models can be seen here - http://www.discountshop.com/fuzzysearch/results/seiko%20divers Regards, - Jo 02 Jun 2013
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hi dear seller . I want to buy this 2 items. but you don't have these. can you find these wristwatches? emporio armani : ar5905 emporio armani : ar0585 please help me I want to sale these items. best regards Thanks for your interest. We currently do not have these models in stock. We expect to receive fresh stock in 4-6 weeks. Regards, - Sunny 30 May 2013
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when do you expect to have the Luminox Field Automatic 1809 back in stock? will it still be offered for $505 ? Thanks for your interest. This model is expected to restock in July. We are unable to commit to a price until the stock is actually received. Prices for Luminox may vary depending on exchange rate fluctuations since these watches are Swiss made. We do have a last piece remaining for 1801 at this time - http://www.discountshop.com/Luminox-Field-Automatic-1801 Regards, - Jo 28 May 2013
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Hi i just wanted to know if you have any stores in us or uk? Thanks for your interest. Sorry, but we do not operate physical stores. We only sell online. We offer free shipping to UK by standard mail. Regards, - Jo 28 May 2013
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hai i just wondering why i cannot sign in.my email is nadyadi@live.com and adiaizuddin@live.com i use to bought alot of luminox watch before thanks Welcome back! adiaizuddin@live.com is still an active account. Please let us know what error you are facing during login. Perhaps you are using the wrong password? We have sent a password reset option to you at adiaizuddin@live.com. Please follow the instructions to set a new password and access your account. Regards, - Jo 28 May 2013
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Hi, Interested in the small player gold women watch. is this watch brand new? Wondering why it is less expensive than gold/black small player. Thanks Thanks for your interest. All merchandise is brand new. We do not deal in used items. The gold version is on special promotion this month; hence the lower price. Regards, - Jo 27 May 2013
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Hi I just placed an order: 301249 Its a Seiko watch. Can you please make the parcel and indicated the content som it looks like a gift. I would be happy if we can avoid customs. Pl write on the declaration its a gift Thanx/Anders R Thanks for your purchase. We will follow your shipping instructions. Tracking details will be provided by Wednesday. We look forward to serving you. Regards, - Jo 26 May 2013
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Hello discount, i want to ask about my previous order. I still didnt get any notification email or tracking number about shipping from you sir. Do you already proceed with shipping? Here's my order detail:- Your Order Number: 301156-A158-001 Date: 19-05-2013 Please use tracking 528911824821 to check status on www.fedex.com. Regards, - Jo 21 May 2013
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Hi, I am looking for the luminox model A.3182. May I know the cost for this model and if its avail? regards Thanks for your interest. 3182 has stocked out and will only be available in June. However, 3182 Blackout is available and can be ordered here - http://www.discountshop.com/Luminox-Steel-Colormark-Chrono-3182BO Regards, - Jo 14 May 2013
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Dear Discountshop, I am interested in the 1845 Atacama model from Luminox. Do you still sell this product or is only the newer 1945 model available? Thank you Thanks for your interest. 1845 is in stock and ready to ship. Please order here - http://www.discountshop.com/Luminox-Atacama-Chronograph-1845 Regards, - Jo 13 May 2013
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i recently purchased a nixon cannon A160 watch in blue from you. I am now looking for the same watch in red A160-200. would you be able to supply me with one, and if so what would be the cost. yours Andy Curtis. uk Welcome back! Unfortunately, we do not have this particular color in stock in the Cannon series. Regards, - Jo 08 May 2013
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yesterday received the watch, everything is OK, thank you We are glad you are satisfied. Welcome back any time! Regards, - Jo 03 May 2013
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Just want to confirm if you guys are shipping in the Philippines and if there is any extra charge? Thanks for your interest. Shipping to Philippines is free by standard mail which delivers in 12-15 days. Express shipping costs $25 and delivers in 4-5 days. Regards, - Jo 03 May 2013
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Im interested in Seiko SRP307J1. Please EMAIL WHEN AVAILABLE. Many thanks in advance. Thanks for your interest. This model is available and can be ordered here - http://www.discountshop.com/Seiko-Divers-SRP307J1 Regards, - Jo 27 Apr 2013
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sir i want to buy diesel watch(dz7264)at lowest price, Thanks for your interest. You can order this model here - http://www.discountshop.com/Diesel-SBA-DZ7264 Price includes shipping by standard mail. Regards, - Jo 26 Apr 2013
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Good morning, I received this message on the site, would like to know if my product will be shipped. thank you Congratulations ! Your payment has been processed successfully. Your order number is 300782 Order details. "Thank you for shopping at our store DiscountShop. Keep track of your purchase made from DiscountShop" Thanks for your purchase. Items are shipped within 2 days of payment. Please expect a tracking number by Thursday. Regards, - Jo 22 Apr 2013
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Bonjour J'ai commander une montrer nixon lodown orange A5301156 chez vous par l'intermédiaire du site amazon. Je n'arrive pas a rentrer la garantie sur le site internet. Pouvez vous m'indiquez quel numéro je dois mettre et comment se fait il que mon mail ne se valide pas Cordialement Bonjour Marie, Garantie peut être enregistrée ici - www.discountshop.com/warranty Nous avons déjà enregistré votre garantie. C'est fait. Merci pour votre patience. Cordialement, - Jo 19 Apr 2013
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olá gostaria de saber se são original ? Thanks for your message. Please be advised that we only sell 100% authentic and brand new merchandise. Selling fakes is illegal and we do not engage in such activities. You may refer to the below links - http://www.youtube.com/countshop http://www.discountshop.com/FAQ http://www.discountshop.com/customer-comments You can also check out reviews here - http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&ftab=AllFeedback&userid=discountshop-dot-com&iid=-1&de=off&interval=0&items=200 http://www.amazon.com/gp/aag/details/ref=aag_m_fb?ie=UTF8&asin=&isAmazonFulfilled=1&isCBA=&marketplaceID=ATVPDKIKX0DER&seller=A1UKY7991QIQBF Regards, - Jo 18 Apr 2013
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Are these real watches? 100% ? Thanks for your interest. All merchandise is 100% authentic. Details can be seen here - http://www.discountshop.com/FAQ Regards, - Jo 17 Apr 2013
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Hello, I'm in Brazil and I want to buy watches for resale. You deliver here? What term value and average delivery? has discount retailer? A agrande hug and thank you! Eduardo Rocha São Paulo - Brazil Thanks for your interest. Yes; we deliver to Brazil. The charge is $25 for EMS shipping which delivers in 5 business days. We are not responsible for any duties/taxes applicable in Brazil. Regards, - Jo 15 Apr 2013
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Plese i wold know about Luminox 8363 RP, is it available? and price tank you very much Thanks for your interest. We do not have 8363, but we do have 8362 if you would like to order it here - http://www.discountshop.com/Luminox-Dive-Chrono-8362 Regards, - Jo 09 Apr 2013
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Good Afternoon, I wonder if it sends to Brazil, as the freight is and how soon? Looking forward Thanks for your interest. Shipping to Brazil is free by standard mail. Regards, - Jo 09 Apr 2013
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Standard Shipping is free? Thanks for your interest. Yes; standard shipping is free. Regards, - Jo 07 Apr 2013
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Dear seller If I request a paypal invoice if buying these watch, is it possible? Thanks for your interest. You can order using Paypal when you click 'Buy Now' on www.discountshop.com Regards, - Jo 05 Apr 2013
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Hello, I´m very interested to buy a hamilton watch kakhi navy automatic, but do you send watches to mexico city? I wait for your answer as soon as posible. Thanks Thanks for your interest; Yes; we ship to Mexico. Regards, - Jo 05 Apr 2013
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Hi, I ordered the Luminox 3089 around a year ago. Here is the order number #3232. The watch is working fine but the 2 rubber loops used to hold the tail of the watch is torn and has detached from the bracelet. Is there any replacement for the loops? Thanks Sorry to hear about the problem. However, external parts, including loops, are not covered by the warranty. Unfortunately, we do not carry spare straps or loops for Luminox. Please contact a local Luminox shop to obtain new loops. Regards, - Jo 03 Apr 2013
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I wanna buy a Luminox SR-71 Blackbird 9000 Series A.9082.BO. Do you have it? How much? What I have to make to buy it? You can send to Brazil? Thanks for your interest. This model has stocked out at this time. Regards, - Jo 03 Apr 2013
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Hi thre, I was wondering if the watch model no. DZWB0001 is still available?if so,i would like to purchase it.because i cant log in to my account. Thank you for your help. Thanks for your interest. Yes; this model can be ordered here - http://www.discountshop.com/Diesel-Batman-DZWB0001 Regards, - Jo 02 Apr 2013
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Order No: 300546 Hi, I would like to have an update of my order. Thanks! Tracking number will be provided within 24 hours. Regards, - Jo 02 Apr 2013
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Hi When will Casio G-Shock Model: GA100-1A2 be available again? I want to buy 2 of it and currently there is only 1 left in your stock. Hope to hear from you soon. Thank you. Regards. Zainury Dear Zainury, Thanks for your interest. Fresh stock is expected in May. Regards, - Jo 02 Apr 2013
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order number 300566, use registered mail or EMS, please.(don't use Fedex) thank you. Thanks for your purchase. Since you have opted for standard shipping, we will use registered airmail. Regards, - Jo 31 Mar 2013
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Hey, I just ordered a Hamilton Ventura Auto from you guys, but I am also wondering if you guys sell the original Hamilton straps. I am looking for the strap for Hamilton Pioneer Field Khaki watch. I have a different watch from the same field khaki collection but with a rubber strap. I was wondering if the leather strap from pioneer watch would also fit my Hamilton Field Khaki Black watch with rubber band. thanks Hubert Dear Hubert, We do not carry spare straps for Hamilton. Regards, - Jo 30 Mar 2013
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Can I use an AMEX gift card? Dear Joe, Thanks for your interest. We do accept payments by American Express. Whether or not the payment will clear through our processing system depends on the terms and conditions of the gift card you are using. We invite you to use our payment system to place your order. That is the best way to confirm whether the gift card will work. Regards, - Jo 30 Mar 2013
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Hello, can you sell to me this item: Hamilton Men's H77616133 Khaki X-Wind Automatic Watch for $ 850.00 Let me know, Thanks Dear Raciel, Thanks for your interest. Price is not negotiable. Regards, - Jo 29 Mar 2013
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Hello, I would like to order one watch for my mummy, so as a gift. On your website I have red this information : Non-US customers: There can be duties/taxes for international customers. Buyers are responsible for any applicable charges in their respective country. We can declare as 'gift' and state low value on request. Could you please write how much will I pay in the end? The watch costs 199,- USD, how much will be for shipping (here´s written it´s free) and tax? Thank you, Eva Dear Eva, Thanks for your interest. Shipping by standard mail is free and delivers in 12-15 days. Express shipping costs $25 and delivers in 4-5 days. However, we are unable to provide exact information on taxes in Czech Republic. Sometimes there are no duties on gift items, and sometimes it can be as high as 35%. We do not charge any taxes on our side. If there are taxes levied in your country, you would pay them directly to your customs department. Regards, - Jo 24 Mar 2013
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hello i've ordered a hamilton khaki king mechanical with leather strap on your amazon.com shop order number :110-7000130-1512250 i want to register my watch on your website but i need an order number but i haven't because i have buy on amazon.com so can you tell me how to register my watch kinds regards The Amazon order number 110-7000130-1512250 is the order number you need. Please be sure to include the hyphens ('-' sign) when entering the order number. Regards, - Jo 21 Mar 2013
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Hello, I recently asked you all about repairing a watch I ordered through yall, and I sent it the other day. The tracking says it has arrived, I just wanted to make sure that it in fact made it. Order number:156899155 Thanks! Dear Nicholas, The watch has been received and is being forwarded to the service center. We will update you as soon as there is further information. Regards, - Jo 21 Mar 2013
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the free shipping you mentioned,use fedex? Thanks for your interest. Free shipping is via standard airmail. Fedex shipping costs $25. Regards, - Jo 20 Mar 2013
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Hello, I would like to ask you if it is possible to buy Marc by Marc Jacobs Rivera Gold Stainless Steel Ladies Watch MBM3137 at your store online and have it delivered to Lithuania. I live in Lithuania and I would love to buy this watch. I also would like to ask you what would be aditional price for the shipping. Thank you in advance for your answer, Kotryna Slizyte Dear Kotryna, Thanks for your interest. Shipping to Lithuania is free by standard mail which delivers in 12-15 business days. Express shipping costs $25 and delivers in 5 days. Regards, - Jo 19 Mar 2013
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What is the difference between PayPal express checkout and Paypal standard checkout?? Thanks for your message. The main difference between PayPal Express and PayPal Standard is if you use PayPal Express Checkout, you will be directed to a page that requires you to log into your PayPal account or create a new one whereas PayPal Standard gives you the option whether you want to register a PayPal account. Hence, if you already have a PayPal account, it would be better to use PayPal Express Checkout. If you need further clarification, please do not hesitate to contact us. Regards, - Sunny 15 Mar 2013
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just wanted to know that you have return policies Thanks for your message. Please find below information pertaining to returns. For further information, you may refer to our FAQ page - https://www.discountshop.com/FAQ RETURN POLICY What if I am not satisfied with the item? Merchandise can be returned within 30 days of delivery for a refund or exchange, provided it is in original condition. Who pays for return shipping? Buyers can be reimbursed for shipping charges up to $15. Please contact us to obtain shipping instructions. Regards, - Sunny 13 Mar 2013
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Hello! Shipping methods for ship to Mexico? Kind regards. Thanks for your interest. Shipping to Mexico is free by standard mail which delivers in 12-15 days. Express shipping costs $25 and delivers in 5 days. Regards, - Jo 13 Mar 2013
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Hello, I placed an order on your website on Saturday and utilized Paypal to pay for the item (Luminox #3054) I didn't receive any confirmatory email from your company or shipping information. I'm guessing because the transaction was completed via Paypal. Please, kindly let me know of the order status. Ron Utterback Dear Ron, Thanks for your purchase. It appears you have made an eCheck payment. We have received notification from Paypal that it will take about 3-5 days for the payment to clear. We can only process the order once the payment is cleared by Paypal. We look forward to serving you. Regards, - Jo 11 Mar 2013
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Dear DiscountShop ?I would like to use coupon. ?because I would like to buy an item. Sincerely, Taro Ito Dear Ito-san, Thanks for your interest. We do not have any special promotions going on at the present time. However, prices are always discounted on DiscountShop.com. Regards, - Jo 10 Mar 2013
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is 147.00 us total cost ? what about shipping to usa,michigan;called seiko usa and they said watch not available unless bought and imported? your input would be invaluable,quite.thanks mate. Thanks for your interest. Shipping is free by standard mail which delivers in 6-8 days. We have a global operation with offices in 4 international locations. Merchandise is sourced from over a dozen countries. And it is sold to over 3 dozen countries. Regards, - Jo 07 Mar 2013
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hi. is the luminox 3081 that you have on the website the A.3081 model? If so, I will purchase it. Thank you. Thanks for your interest. Yes; it's the same model. The 'A' is just a prefix. Regards, - Jo 07 Mar 2013
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Hi I'm interest in purchasing the Burberry BU9007 watch. Can I confirm this the original authentic burberry watch? Does it come with manufacturers 2 years warranty as stated in the specification. Thanks Kc Thanks for your interest. Selling fakes is illegal and we do not engage in such activities. All the products we sell are 100% authentic and brand new. Please refer to our FAQ for further information - http://www.discountshop.com/FAQ Regards, - Sunny 07 Mar 2013
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Activation FREE WARRANTY. Please confirm. Thank you, Best regards, Natalia Pricop Please use order number 203-6524771-8989155 to activate the warranty here - www.discountshop.com/warranty Regards, - Jo 05 Mar 2013
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Hi. I want to buy Nixon a1541041 for 600$. Dear Dan, Thanks for your interest. Price is already discounted by 28%. $725 includes free shipping. You can order the model here - http://www.discountshop.com/Nixon-Magnacon-SS-A154-1041 Regards, - Jo 05 Mar 2013
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Hi, I want to ask you about Diesel SBA DZ7263 model color. Is it real black? Diesel says it is gray http://store.diesel.com/gb/timeframes_cod28000396DO.html Can you specify model on your image, I want to order this model in black Thanx Thanks for your interest. To get a clear idea of what the model looks like, please click on the '360 view' here - http://www.discountshop.com/Diesel-SBA-DZ7263 Other colors in stock can be viewed here - http://www.discountshop.com/Diesel-SBA-DZ7264 http://www.discountshop.com/Diesel-SBA-DZ7256 http://www.discountshop.com/Diesel-SBA-DZ7259 Regards, - Jo 02 Mar 2013
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Hi! When do you think you get the Spencer All Black / Gold in stock again? And do you ship to Norway? :) Best Regards Espen Bukve Dear Espen, Thanks for your interest. Fresh stock is expected in April. Yes; we do ship to Norway. Regards, - Jo 02 Mar 2013
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i bought hamilton watch from here, and i dont know how to active the free warranty. Thanks for your purchase. Please activate the warranty here - www.discountshop.com/warranty Regards, - Jo 01 Mar 2013
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Hello, Could I ask you about your warranty? I purchased MBM3077 that your warranty is 2-Year Manufacturer's right ? sincerely mo-papaya Thanks for your message. Yes; we do include the 2-year manufacturer's warranty in the shipment. If anything goes wrong with the watch during the first two years of purchase due to manufacturing defect, you can contact the service center in your country. Regards, - Sunny 23 Feb 2013
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Hallo sir, please inform me with which shipping company your store ship to Greece the products. Thanks in advance. Thanks for your interest. The shipping company depends on what item is being shipped and from what location. We have warehouses in 4 global locations. Please specify which model you are looking for. Regards, - Jo 20 Feb 2013
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Please i need to verify that you have received my order #17854 As soon as you have the tracking information please let me know. bEste regards, Thanks for your purchase. We are processing your order. Tracking details will be provided by Friday. We look forward to serving you. Regards, - Jo 20 Feb 2013
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Hello. I wanted to know if the Hamilton Khaki pilot watch will return back in stock since there's none left. Dear Brandon, Thanks for your interest. Please specify the model number of the specific watch you are looking for. The following are some of the Hamilton Khaki Pilot watches currently in stock - http://www.discountshop.com/Hamilton-Khaki-Pilot-46mm-H64715535 http://www.discountshop.com/Hamilton-Khaki-Pilot-46mm-H64715135 Regards, - Jo 19 Feb 2013
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I was wondering if you have any current promotions codes running for the purchase of a Luminox 1847 Thanks, Nathanael Dear Nathanael, Thanks for your interest. This model is already offered at a deeply discounted price. There is no further promotion running at this time. Please check out video reviews of selected Luminox models here - http://www.youtube.com/playlist?list=PL905685490037D0D2 Regards, - Jo 18 Feb 2013
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I have a query about the Nixon 51-30 Chrono. Your site shows the Gunmetal Matte/Black Matte model is not in stock, do you have an idea when new stock would be available? Delivery would be to Sydney Australia. Is there a charge for this? Dear Chris, Thanks for your interest. This model stocked out during Christmas. Fresh stock is expected in April. Regards, - Jo 18 Feb 2013
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Dear discountshop Seller, Im interested in purchasing of your item Luminox 1828 Could I ask you before making the purchase? As I understand, your store is located in US. Thus, item delivery comes from US? Am I right? 1. You mentioned that you do the Standard Shipping, SO what kind is it? Registered with the tracking? How much will you charge FOR RUSSIA Standart Delivery? 2. Does it have the Tracking Number as well as Insurance Coverage for the full cost of purchase? May I have the full information about cost of Registered postage with Insurance, please? 3. Does it come with all original package and papers with the stamp of your store? 4. Will you do the full watch checking before postage to make sure that my purchase is undamaged and doesnot have any scraches or faulties or even the battery low or died? Thank you in advance Kind regards, Oleg, Russia Feb 18, 2013 Dear Oleg, Thanks for your interest. We have a worldwide operation. Shipments to Russia are normally sent from the Hong Kong warehouse. If there is no stock remaining in Hong Kong, then the item will be shipped from USA. Standard shipping is free. It comes with a tracking number and includes insurance. Delivery takes 3-4 weeks. Express shipping via EMS Speedpost costs $25 and delivers in 5 days. The watch will be inspected before shipment and it will come in original packaging with instructional manual. We are an authorized agent of Luminox so manufacturer's warranty card is not provided. The watch is covered by a 1-year seller's warranty. Regards, - Jo 18 Feb 2013
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Hi! I wonder if i even could buy a spare bracelet if i buy Luminox Atacama 1845 or 1853? Kind regards Glenn Dear Glenn, Thanks for your interest. We do not carry spare straps for Luminox. Regards, - Jo 18 Feb 2013
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Hi, I've placed an order with ordernr 17756. Could you please send it as a gift? Best regards Jasmine Dear Jasmine, Thanks for your purchase. As requested, we will send as a gift. Tracking details will be provided by Monday. We look forward to serving you. Regards, - Jo 15 Feb 2013
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Hi I brough a watch from you just before christmas and I was really happy with it (luminox ) I now after victoronox 241436 will you be getting any in stock soon ? Thank you for your time. Thanks for your interest. There are just 2 models of Victorinox in stock at this time - http://www.discountshop.com/Products?brand=1173 Regards, - Jo 14 Feb 2013
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Hi, Im gonna buy a watch from your site and i was wondering if you can send as a gift? I´ve bought a watch from you in november 2012 when you were countshop.com on that site you had a button for ´send as gift´ Best regards Alexander Dear Alexander, Welcome back! Yes, we can send it as a 'gift'. Please provide instructions via email to shop@discountshop.com after you have the order number. Regards, - Jo 14 Feb 2013
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You appear to have sent me the wrong item. Somebody should correct this immediately or I will have to contact my credit card company forthwith. Dear Eugene, As discussed, a Seiko SNK809K2 will be delivered, as per your order #17700. Tracking details will be provided within the next 24 hours. Regards, - Jo 14 Feb 2013
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I found a watch I want to buy, Nixon Capital A090 Steel Blue. Is it possible to get some extra links so it will fit my wrist? Thanks for your interest. This model comes with extra links that can be used for sizing. Regards, - Jo 14 Feb 2013
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Do you have stock for nixon private ss matte gold black? Tq Thanks for your interest. Please order here - http://www.discountshop.com/Nixon-Private-SS-A276-1041 Regards, - Jo 13 Feb 2013
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I have made an order on 10th of February and completed the order. Where is my shipping updates?? Order id : 17697 Thanks for your purchase. We are sorry about the delay. The courier services in Hong Kong have been closed due to Chinese New Year national holidays. The order will be shipped on Friday and a tracking number will be provided by Monday. We request your patience and cooperation. Regards, - Jo 13 Feb 2013
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Hello, I placed an order for a Michael Kors watch, style MK 2370 on Thursday, February 7 2013. I received an email the next day regarding suspicion of a fraudulent purchase with my credit card. I followed the instructions and confirmed via facebook that I did in fact, place the order myself. It is almost a week later now and my watch still has not shipped. I am just wondering what the hold up is with this process. Thank you, Alana Jackson Dear Alana, Thanks for your purchase. The order was cleared for shipment. However, we are sorry about the delay. This model has stocked out in the US warehouse and is being shipped from Hong Kong. Unfortunately, the courier services in Hong Kong have been closed due to Chinese New Year national holidays. The order will be shipped on Friday and a tracking number will be provided by Monday. You can expect delivery by next Wednesday. We request your patience and cooperation. Regards, - Jo 13 Feb 2013
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Hello, I ordered a watch last week and it has not been shipped out yet. It said it normally takes 2 business days to process. Do you have an estimated time on when this will ship? Please advise. Thank you! -Holly Dear Holly, Thanks for your purchase. We are sorry about the delayed shipment. This model has stocked out in the US warehouse and is being shipped from Hong Kong. Unfortunately, the courier services in Hong Kong have been closed due to Chinese New Year national holidays. The order will be shipped on Friday and a tracking number will be provided by Monday. You can expect delivery by next Wednesday. Regards, - Jo 13 Feb 2013
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I bought a Hamilton King Khaki Scuba on 5/14/2012 and today, the bracelet broke. I'd like to know if this is covered under the 1 year warranty for my watch. Thanks! Dear Larry, Sorry to hear about the problem. However, as per warranty terms, "items not covered by the original warranty are the crystal, band, stem and crown, or any damage from normal, extreme, or inappropriate use." Also, we do not carry spare straps for Hamilton. We would advise you to contact a local Hamilton dealer to order a replacement bracelet. Regards, - Jo 13 Feb 2013
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I just received this watch for my birthday from my wife. I am trying to register the warranty for my watch however when I type in the order number and email address a pop up appears and tells me to check the email or contact you. My wife ordered the watch through amazon. The order number is 103-6870726-9613014 and email address is penelopeut@gmail.com. Please advise. Dear William, The warranty is to be registered within 60 days of purchase. This order is over 3 months old. However, we have registered the warranty for you. Regards, - Jo 13 Feb 2013
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??????! ? ???? ??????????????? ????? ??????? ? ?????????? ???? Luminox A.9274. ?? ????? ? ?????? ?????? ?? ?????. ??? ???? ? ??? ? ???????? ??????? ??????????! ? ?????????! ??????. Thanks for your interest. You are welcome to order here - http://www.discountshop.com/Luminox-F-22-Raptor-9274 Regards, - Jo 12 Feb 2013
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Order Number: 17716 Hi, Can you please process and send this watch as soon as possible so that it can get to me before my wife's birthday on 5th March? Thanks so much. Regards, Anjelo Dear Anjelo, Thanks for your purchase. We will ship by Fedex so the item delivers by 25th February. Regards, - Jo 12 Feb 2013
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I want to register my watch but it is saying that the email is incorrect. I ordered it off amazon and my email from amazon is also j-redman@live.com so I don't know why it is saying incorrect. Dear Jordan, Please also fill the Amazon order number to register the warranty. Do let us know if you still face any difficulty. Regards, - Jo 12 Feb 2013
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Hi, I just received my watch (Order 17637 ) and it is amazing! it was packaged very well and the shipping was fast! My only question is regarding the certificate of authenticity. I know they come with the watches but I couldn't find one in the watch box at all? -Jamie Dear Jamie, There is no such thing as a 'certificate of authenticity'. Please take the watch to a local Armani shop to have it inspected. While you are there, do ask them if there is any such thing as a 'certificate of authenticity'. Also, kindly note that if you were dealing with a manufacturer who produces replica watches, it is infinitely easier for them to produce a replica 'certificate'. In this transaction, you are dealing with a seller who offers a 200% refund challenge in case any merchandise we sell is found to be counterfeit. Regards, - Jo 12 Feb 2013
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Hello! The express delivery to Russia is carried out via USPS Express Mail International, or not? Express delivery to Russia is via EMS Speedpost. - Jo 11 Feb 2013
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Hi wanting to register a warranty. I bought a watch through amazon.com Order 00266945021023438 Warranty page does not work Please register the warranty using the Amazon order number 002-6694502-1023438 with the hyphens in the proper places. Do let us know if you face any more difficulty. Regards, - Jo 11 Feb 2013
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hai.. how the way to get discount from you, because i want buy more than 10 pcs of nixon..i am retailer from my country. please help me.. thanks Welcome back! Which model are you interested in? Regards, - Jo 11 Feb 2013
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Hi, I bought a Luminox Atacama 1883 from you this past summer. The strap near the clasp is starting to tear. I'm wondering if you can help me out with a new strap? I would greatly appreciate it. Also, thanks for your great service over the past year. I have bought several watches and your service & shipping has been great!! Thanks, Sean Dear Sean, Luminox' warranty does not cover external damage. These are the stated terms of their warranty - "Any damage to the watch resulting from normal or extreme use is not covered under the original manufacturer's warranty. Items not covered by the original warranty are the crystal, band, stem and crown, or any damage from normal, extreme, or inappropriate use." Unfortunately, we don't carry spare straps for Luminox. We would suggest that you consult a local Luminox shop to order a replacement strap. Regards, - Jo 11 Feb 2013
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I am looking for luminox woman model no 7258. I cant seem to locate in your catalogue. Thanks for your interest. Unfortunately, this model is not available at this time. We expect fresh stock in 4-6 weeks. Regards, - Jo 10 Feb 2013
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Can I change the zip code to my order to 21412? My order number is 17699 Thanks for the purchase. The zip code has been changed, as requested. Regards, - Jo 10 Feb 2013
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hi sir when do you thing you will have stock for nixon corporal matte black. http://www.discountshop.com/Nixon-Corporal-A243-1062 tq Thanks for your interest. Fresh stock is expected in 4-6 weeks. Regards, - Jo 06 Feb 2013
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Hello, I bought the fun metal Magnacon yesterday. Your representative who sent me here from EBay said that you can mark the value of the package lower. Also, he said that you are now including free express shipping. Thanks for your purchase. We will follow your shipping instructions and we will also include a complementary upgrade to Fedex shipping. We look forward to serving you. Regards, - Jo 05 Feb 2013
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Good afternoon, I am Brazilian, I am interested in buying some watches. I wonder if all the clocks are original you work? There are some sites that work with AAA replicas. But I am only interested in products ORIGINALS. Please indicate if there are replicas and which ones. Thanks for your interest. All our merchandise is 100% ORIGINAL. Regards, - Jo 05 Feb 2013
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Hi, I just received my Seiko SNZG15K1 which I bought through Amazon but was sold through DiscountShop. Now I want to activate the warranty but I don't know what email or order number to enter since I didn't directly purchase the watch from your shop. Thank you. Please use your Amazon order number 109-2135854-2199422 to register the warranty here - www.discountshop.com/warranty Regards, - Jo 05 Feb 2013
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hi im writing in regards to the diesel DZWB0001 watch. it states the normal price is $325 with 22% off then the total price is 395. is the watch $325 with an additional 22% off? if so can you adjust the proper price? so i can buy it? Thanks for your interest. This is a special edition model and is currently only on offer for $395 which includes shipping. Regards, - Jo 05 Feb 2013
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Could you please send me a link fir Registering a watch for warranty? I can't find it on your site. I just received a watch from you today. Excellent service and fast delivery. Thank you. We are glad you are satisfied. The warranty can be registered at www.discountshop.com/warranty 22 Nov 2012
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Hamilton Khaki BeLOWZERO 1000M H78585333 The band for this watch is small for my wrist. What are my options? Thanks Dear David, Thanks for your interest. Please consult this video to get a clearer sense of the watch - http://www.youtube.com/watch?v=AJKlJEM4F6o&list=PL45030386D4D90A9D&index=10&feature=plpp_video It comes with 2 straps. What is your wrist size? Regards, - Jo 19 Oct 2012
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I purchased a Luminox Atacama 1843 from you in May 2012, and now the minute hand does not become luminous in the dark, even though it is worn daily and exposed to sunlight. Please advise what the next step is - can this be repaired etc? The warranty was activated on 20 May 2012. Many thanks, Laura Hi Laura, Thanks for your message. We are sorry to know that you are having problems with the watch. Can you please check the minute hand closely and confirm whether the tritium tube is leaking or broken? Looking forward to your reply. Regards, - Sunny 19 Oct 2012
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Luminox f-117 6402BO can ship to Brunei? Dear Mahadir, Thanks for your interest. Yes; we can ship 6402BO to Brunei. Please order here - https://www.countshop.com/Luminox-6402BO Regards, - Jo 19 Oct 2012
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I buy a watch on your website, I just receive and it lacks the extension for the bracelet, my order ID and 6560-MK3131, I want to know what is the procedure to get the missing extensions, because are very short handle, is I compare stores in the watch comes with two extension to lengthen the strap Dear Laboid, There are no extra extensions in Michael Kors watches. The manufacturer provides the watch bracelet as it is. If the watch doesn't fit, you may return it in original condition with box and accessories for a refund. Regards, - Jo 19 Oct 2012
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Hi I am interested in the Nixon Ceramic Player watch. I am trying to buy their watch with the old style of writing inside the face, the new ones have block capitals and the older style has lower case in a slanted font. Could you please tell me which watch you have or is the watch in the pictures the exact watch that you have because that is what I am after and not the newer version. does the watch come with the original box, user manual and spare links also? Thanks Matt Dear Matt, We are pleased to let you know that the black Ceramic player we have in stock is the old version, i.e. Nixon is written in lower case and with a slanted font, just like the one you are looking for. If you need further assistance, please do not hesitate to contact us. Regards, - Sunny 19 Oct 2012
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thanks for the quick response, I have ordered the watch online. If possible could you please state a lower value (under $1000) as I think this is when AUS start taxing over that amount. I have listed it as a gift as well. Thanks Dear Matt, Thanks for your order. As requested, we will mark down the value of the shipment and declare it as a gift. Please be advised that we ship within two business days after receiving payment. The tracking number will be emailed to you promptly after the shipment. Thanks for your patience. If you have further inquiries, please feel free to contact us. Regards, Kayla 19 Oct 2012
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I recently purchased a Nixon 42-20 Chrono Watch All Black/Tortoise, One Size order no# 102-0661119-4068230 The watch stopped working last night and it is not due to the battery being flate. Would you please advise what steps do I need to take to have it fixed under warranty. Dear Chris, We are sorry to know that you are having problems with the watch. Kindly confirm that the crown is secured and completely screwed-down. Attached is the RMA for your reference with the return address information and order details. Kindly include it in the shipment. Please be advised that servicing takes 7-10 days depending on the problem and availability of spare parts. Regards, - Sunny 19 Oct 2012
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Hey I just ordered a couple of watches from your site. I live in Canada. How long would the shipping take? My order number is 6675 Thanks! Hi Ruchira, Thanks for your purchase. Please be advised that we ship within 3 business days after receiving payment. The Hamilton watch will be shipped from our Hong Kong office and you can expect to receive it with 5-7 days. The Casio watch will be shipped from our US warehouse and you can expect to receive it in 7-10 days. The tracking numbers will be emailed to you promptly after shipment. If you have further inquiries, please do not hesitate to contact us. Regards, - Sunny 19 Oct 2012
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Gentlemen, good night! I can not get out of step 3 to complete the purchase! What should I do? How long it takes to get the address? Thank you! Please advise which watch you are trying to purchase and what error message you are receiving so that we can assist you. Kindly send us a screen shoot, if possible. Regards, - Sunny 18 Oct 2012
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Hi there..do you have the new 3053 deep blue?..reply asap Thanks for your interest. Neither 3053 nor 8822 are in stock at this time. Fresh stock is expected in 6 weeks. Regards, - Jo 18 Oct 2012
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I am looking for the Hamilton Ventura XXL MIB3 H24655331, do you have it. Also when will delivery be if I am to order the Hamilton Ventura XXL Elvis Anniversary H24615331 as it states no stock on your website. Thanks! Gerald Dear Gerald, Thanks for your interest. We have neither H24655331 nor H24615331 in stock at this time. We are expecting fresh stock in 4-6 weeks. Regards, - Jo 18 Oct 2012
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Dear Countshop. I made an order for a Colormark Chronograph 12-09-15. As I understood it, the delivery should take place within 10-15 days. When I used your website-service "track your order" it says that the order has reached the final part "warranty registered". Now it has gone a month since I made my order and I still haven't received any watch. I wonder if its necessary to proceed with an postal investigation? The order I am referring to is #6281 Best regards Olof Slatte Dear Olof, Thanks for your message. We had sent you a few emails after receiving your order requesting for additional information. Since we never heard back from you, we had cancelled the transaction and issued you a full refund. Please check your mailbox. If you are still interested in the watch, please make a new purchase. Regards, - Sunny 18 Oct 2012
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Dear Sir, I recently purchased an Armani black ceramic watch AR1423 from you. It fails to keep time. I have taken it to a jeweler and he has checked the battery and he said the battery was fine and he believes the watch is defective. Could you please replace the watch with a new one that keeps time? Thank you. Best regards, Sharon Shafer. Hi Sharon, Our records show that you purchased this watch in April, hence, you can send it back to us for servicing. Kindly confirm so that we can give you the return shipping instructions. Regards, - Sunny 17 Oct 2012
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Hi, if I order a watch and want it to declared as a gift or low value how do I do that. Regards H Dear Hakan, Thanks for your interest. Please email the shipping instructions to us along with your order number. Regards, - Jo 17 Oct 2012
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Hi, I wish to purchase the Luminox Atacama Field Day Date Model 1825 from your shop. However, I wish to purchase it with the LUMINOX dark gun metal color PVD stainless steel band for Luminox Field ATACAMA day-date 1823/4/5 models. Is there any way you can assist me in acquiring this bracelet and fix it onto the watch? If it's possible, kindly quote me the price for the bracelet. Thanks! Hi Daniel, Thanks for your message. Unfortunately, we do not carry can spare bracelets for Luminox watches. We only have spare rubber, nylon and leather straps. Regards, - Sunny 16 Oct 2012
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Hi, I bought a Luminox Navy Seal BO on 2012-09-25 01:25, order id: 6417. Was generally happy with it and your shipping speed. Unfortunately, the watch stopped working yesterday with no apparent reason, I looked to check the time and found out it's been stuck for several hours. The manual says that when the battery is about to die the seconds hand will jump 4 seconds at a time, this did not happen so it's not a battery issue. Please advise, Thanks, Boaz. Dear Boaz, Thanks for your message. We are sorry to know that you are having problems with the watch. It seems that the hands are loose and need to be readjusted. Is it possible for your to take the watch to a local watch shop? We can reimburse you up to $15 for the costs. If not, you can send it back to us for servicing. We will repair the watch and send it back to you free of cost. Please let us know what you prefer. Regards, - Sunny 16 Oct 2012
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Hi, about Casio Casual MTP-1183E-7BDF - is it working from battery? And if yes, then is it possible to change a battery for a new by myself if the one inside stops working? Thank you. Hi Kristina, Thanks for your message. MTP-1183E-7BDF is a battery operated watch. We suggest our customers to get the battery replaced by a professional and trustworthy watch shop. Regards, - Sunny 15 Oct 2012
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Please cancel order #6638, fora Victorinox Kanaan 1148 watch I ordered in error last night, & pls confirm the cancellation. Sorry to bother you! Rob Cohen Hi Rob, As requested, we have cancelled the transaction and issued you a full refund. Regards, - Sunny 14 Oct 2012
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Dear Sir/Madam, I would like to purchase a Nixon Murf A074 Dark Wood Model: A074-401. I will be visiting Hong Kong in 2 weeks, and would like to know if you have a Shop where I could collect and pay for my purchase? Thanks, Warwick Dear Warwick, Thanks for your interest. We do not have a shop. All sales are online. Regards, - Jo 12 Oct 2012
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I Want to make sure my order no. 6624 what color ? your picture to show gold color but detail show rose gold. I misunderstand and I want to cancel Order no.6624 Thanks for your message. DKNY NY8475 is rold gold in color. As requested, we have cancelled the transaction. Regards, - Sunny 12 Oct 2012
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For 17 days ago I ordered an MK watch from you but is has still not left the country according to track an order at your page. How long time should it take? The order number is:6438-MK5412 Best regards Lina Dear Lina, We had sent you the below message on 28th September explaining that we will not be able to fulfill the order. Thanks for your recent purchase. We regret to inform you that while packing the watch, we realized that it is damaged and unfortunately it happens to be the last piece we had in stock. A full refund will be issued now. Once again, we are very sorry for the inconvenience and thank you for understanding. We look forward to serving you in the future. Regards, - Sunny 11 Oct 2012
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I just received the watch I purchased. I am trying to activate the free warranty, but the link brings me to CountShop's home page. Can you tell me how to activate the warranty? Dear Julie, The warranty can be activated here - http://www.countshop.com/warranty Do let us know if you still face a problem. Regards, - Jo 10 Oct 2012
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Left a phone message about a return/exchange of a watch I purchased two weeks ago, just wondering how to go about getting it repaired or refunded. Contact by phone is preferred. Hi Matt, Thanks for your message. We are sorry to know that you are having issues with the watch. You may send it back to us for servicing. Kindly provide us with a brief description of the problem so that we can complete the RMA (return merchandise authorization) form accordingly. FYI, your order number is - 701-6776681-7448258 Regards, - Sunny 10 Oct 2012
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Thanks for your order on CountShop. We are writing this message to you as we haven't been able to contact you by telephone. Our credit card processor has flagged the transaction for suspected fraud since your billing and shipping addresses are different. In order to authenticate the transaction, we request a scanned copy of the credit card showing - 1. Name of the card holder. 2. Last 4 digits of the card (remaining digits can be hidden). 3. Expiration date. Alternatively, you can write on our Facebook page at www.facebook.com/CountShop so that we may verify your profile. You can just post a message saying 'I confirm that order 6609 has been placed with my authorization. Regards, hi, firstly I would like to appreciate the safety of this transaction would like to explained why my billing and shipping address are not the same because the billing address is to my house and the shipping address is to my office so its going to be easy for me to collect or received. please see attached pictures of my credit card front and back. if you have any